Emhlabeni Ezweni lanamuhla ledijithali, kubalulekile ukuhlala uphezu kwezibopho zethu zezezimali, ikakhulukazi mayelana namasevisi ethu ezokuxhumana. Njengamakhasimende akwa-Telmex, kubalulekile ukuthi sibe nolwazi olunembile nolwakamuva mayelana nesikweletu sethu ngalo mhlinzeki wesevisi wefoni ne-inthanethi. Kulesi sihloko, sizohlola ngokuningiliziwe izindlela ezizosivumela ukuthi sazi kahle ukuthi siyikweleta malini iTelmex. Ngendlela yobuchwepheshe kanye nethoni engathathi hlangothi, sizonikeza abafundi bethu amathuluzi adingekayo ukuze baphathe ama-akhawunti abo ngempumelelo futhi balondoloze ukulawula okuqinile ezinkokhelweni zabo.
1. Isingeniso sendlela yokuthola ukuthi uyikweleta malini i-Telmex
Uma uyikhasimende le-Telmex futhi udinga ukwazi Ufuna ukwazi ukuthi yimalini oyikweleta ku-akhawunti yakho? Usendaweni efanele. Ngezansi, sizochaza ngokuningiliziwe ukuthi ungaluthola kanjani lolu lwazi kalula nangokushesha. Landela lezi zinyathelo ezingezansi ukuze uthole isamba semali oyikweleta i-Telmex.
Isinyathelo 1: Faka iwebhusayithi Isikhulu se-Telmex, www.telmex.comUma usekhasini elikhulu, bheka inketho ethi "My Telmex" etholakala engxenyeni engenhla kwesokudla sesikrini bese uchofoza kuyo.
Isinyathelo sesi-2: Iwindi elisha lizovuleka lapho kufanele ungene khona ngegama lakho lomsebenzisi nephasiwedi ye-Telmex. Uma ungakabi nayo i-akhawunti kusayithi, ungayidala ngokukhetha inketho ethi "Bhalisa i-akhawunti" futhi ulandele imiyalelo. Khumbula ukuthi inombolo yakho yocingo kanye nolwazi lomuntu siqu oluceliwe selulungile.
2. Kungani kubalulekile ukwazi isikweletu sami se-Telmex?
Ukwazi isikweletu sakho se-Telmex kubaluleke kakhulu ngoba kukuvumela ukuthi ube nokulawula okukhulu phezu kwezimali zakho futhi ugweme izimanga ezingemnandi esikhathini esizayo. Lolu lwazi lukunikeza ithuba lokwenza izinqumo ezinolwazi mayelana nendlela osebenzisa ngayo imali kanye nesabelomali sakho, kanye nokugcina umlando wesikweletu onempilo.
Ukuze uthole isikweletu sakho se-Telmex, ungalandela lezi zinyathelo:
- Iya kuwebhusayithi esemthethweni ye-Telmex bese ungena ku-akhawunti yakho. Uma ungakabi nayo i-akhawunti, bhalisa ngokunikeza ulwazi oludingekayo.
- Uma usungenile, bheka isigaba esithi "I-akhawunti Yami" noma "Izinkokhelo zami". Lapho uzothola ulwazi oluningiliziwe mayelana nesikweletu sakho samanje.
- Buyekeza ngokucophelela imininingwane yesikweletu sakho, njengesamba esisikweleta, izinsuku okufanele uzikhokhe ngazo, kanye nanoma yiziphi izindleko ezengeziwe okungenzeka zenziwe.
Kubalulekile ukukhumbula ukuthi kunezinketho ezahlukene zokukhokha ezitholakalayo ukuze ukhokhe isikweletu sakho se-Telmex. Ungakhetha ukukhokha isamba semali oyikweletayo ngesamba esisodwa, noma ungahlela uhlelo lokukhokha nenkampani. Ngaso sonke isikhathi khumbula ukugcina irekhodi lemisebenzi yakho namarisidi okukhokha ukuze uthole inkomba yesikhathi esizayo.
3. Izinyathelo zokuhlola ibhalansi yami esele nge-Telmex
Ngezansi, sichaza izinyathelo zokuhlola kalula futhi ngokushesha ibhalansi yakho esele nge-Telmex:
1. Faka iwebhusayithi ye-Telmex esemthethweni.
- Vula isiphequluli sakho sewebhu bese uya ekhasini eliyisiqalo le-Telmex.
- Phezulu kwesokudla sekhasi, uzothola inkinobho ethi "Ukufinyelela Kwekhasimende" noma "I-Telmex Yami". Chofoza kuso.
- Uzoqondiswa kabusha ekhasini elisha lapho uzodinga ukungena khona idatha yakho Ukungena ngemvume, faka inombolo ye-akhawunti yakho nephasiwedi.
- Uma usungenile, thola bese uchofoza inketho ethi "Isitatimende Se-akhawunti" noma "Uphenyo Lwebhalansi".
2. Hlola ibhalansi yakho oyikweletayo.
- Ekhasini lesitatimende, uzothola imininingwane enemininingwane mayelana nezinsiza zakho onenkontileka, kanye nebhalansi esele okufanele uyikhokhe.
- Bheka isigaba noma ithebula elibonisa ibhalansi esele futhi uhlole inani eliphelele.
- Khumbula ukuthi i-Telmex ivamise ukuhlinzeka ngemininingwane yokukhokha eyengeziwe, umnqamulajuqu, nezinketho zokukhokha.
3. Yenza inkokhelo yakho yebhalansi esele.
- Uma ufisa ukwenza inkokhelo ku-inthanethi, bheka inketho ehambisanayo bese ulandela imiyalelo enikezwe ekhasini ukuze uqedele inqubo.
- Ungakwazi nokuziyela mathupha egatsheni le-Telmex ukuze wenze inkokhelo ngokheshi noma ngekhadi.
- Uma unanoma yimiphi imibuzo noma udinga usizo olwengeziwe, ungaxhumana nesikhungo samakhasimende se-Telmex enombolweni yocingo enikezwe kuwebhusayithi yabo.
4. Ukusebenzisa inkundla ye-inthanethi ye-Telmex ukuhlola isikweletu sami
Inkundla ye-inthanethi ye-Telmex iyithuluzi elikahle lokuhlola nokuphatha isikweletu sakho. Nazi izinyathelo ezilula zokufinyelela ulwazi lwe-akhawunti yakho futhi uxazulule noma yiziphi izinkinga ezihlobene nesikweletu sakho:
1. Ngena ngemvume ku-akhawunti yakho ye-Telmex endaweni yakho iwebhusayithi esemthethweni usebenzisa igama lakho lomsebenzisi nephasiwedi. Uma ungakabi nayo i-akhawunti, ungabhalisa ngokulandela izinyathelo ezinikezwe kusayithi.
2. Uma usungenile, zulazula uye esigabeni esithi "Isikweletu" noma "I-Akhawunti Yami" kudeshibhodi yakho. Lapha uzothola ulwazi oluningiliziwe mayelana nebhalansi yakho esele, izinsuku zamanqamu, nanoma yiziphi izinkokhiso ezengeziwe.
3. Uma ungathanda imininingwane eyengeziwe mayelana nenkokhiso ethile, chofoza kuyo ukuze ubuke ulwazi oluningiliziwe. Uma kukhona ukuphambana noma uma ungaqondi noma iyiphi ingxenye yesikweletu sakho, ungaxhumana ne insizakalo yekhasimende usebenzisa inombolo yocingo enikezwe kuwebhusayithi. Izisebenzi zesevisi yamakhasimende zizokujabulela ukukusiza uxazulule noma yiziphi izinkinga noma uphendule noma imiphi imibuzo ongase ube nayo.
5. Ungaluthola kanjani ulwazi olunembile mayelana nebhili yami ye-Telmex
Ukuze uthole ulwazi olunembile mayelana nebhili yakho ye-Telmex, landela lezi zinyathelo ezilula:
Isinyathelo 1: Finyelela i-akhawunti yakho kuwebhusayithi ye-Telmex. Faka imininingwane yakho yokungena bese uya esigabeni "Inkokhelo". Lapho uzothola isifinyezo sebhili yakho yamanje kanye nenketho yokuyilanda. Ifomethi ye-PDF.
Isinyathelo 2: Buyekeza ngokucophelela isikweletu sakho esilandiwe. Qinisekisa ukuthi lonke ulwazi lulungile, njengegama lakho, ikheli, inombolo yocingo, nokuhlukaniswa kwezindleko. Naka ngokukhethekile inkokhiso nezinsuku zamanqamu, kanye nezinto ezikhokhiswayo.
Isinyathelo 3: Uma uthola noma yimaphi amaphutha noma unemibuzo mayelana nanoma yiziphi izinkokhiso kubhili yakho, sicela uthinte isevisi yamakhasimende ye-Telmex. Bazokwazi ukuhlinzeka ngosizo oludingekayo ukuze baxazulule noma yiziphi izinkinga noma bacacise noma yikuphi ukungabaza okungenzeka ube nakho. Khumbula ukuthi ube nemininingwane yakho yebhili esandleni, njengenombolo ye-akhawunti yakho kanye nenombolo ye-invoyisi, ukusheshisa inqubo yesevisi yekhasimende.
6. Izinketho zokuxhumana ze-Telmex ukuze uthole ibhalansi yami esele
Kunezindlela ezimbalwa zokuxhumana ne-Telmex ukuze uthole ibhalansi yakho esele. Ngezansi kunezindlela ezintathu ongazisebenzisa ukuze uthole lolu lwazi:
1. Shayela isikhungo sesevisi yamakhasimende: Ungaxhumana nesevisi yamakhasimende ye-Telmex ngokushayela ku-1-800-123-4567. Ummeleli uzotholakala ukuze akusize uthole ibhalansi yakho esalele futhi akunikeze ulwazi olwengeziwe mayelana ne-akhawunti yakho. Kubalulekile ukuthi ube nenombolo yekhasimende lakho noma i-ID ukuze kusheshiswe inqubo yophenyo.
2. Finyelela kuwebhusayithi ye-Telmex: Enye indlela elula yokuhlola ibhalansi yakho esele ingosi ye-Telmex esemthethweni. Yiya ekhasini eliyisiqalo bese ubheka ingxenye ethi "I-Balance Enquiry". Lapho ungafaka imininingwane yakho yokungena futhi ufinyelele imininingwane enemininingwane ye-akhawunti, okuhlanganisa nebhalansi yakho esele.
3. Sebenzisa uhlelo lokusebenza lweselula: Uma uncamela ukufinyelela kulwazi lwakho kusuka kumakhalekhukhwini wakho, ungalanda uhlelo lokusebenza leselula le-Telmex. Uhlelo lokusebenza likuvumela ukuthi uhlole ibhalansi yakho ngokushesha futhi kalula. Vele ufake imininingwane yakho yokungena ukuze ubuke ibhalansi yakho esele. esikrinini uhlelo lokusebenza oluyinhloko.
7. Ngisicela kanjani isitatimende se-akhawunti enemininingwane kwa-Telmex?
Ukucela isitatimende esinemininingwane kwa-Telmex, izindlela ezimbalwa ziyatholakala ukwenza inqubo ibe lula. Nazi ezinye izinketho ongazicabangela:
1. Isicelo se-inthanethi: I-Telmex inikeza inketho yokucela isitatimende esinemininingwane ye-akhawunti ngokusebenzisa inkundla yayo eku-inthanethi. Ukuze wenze kanjalo, ngena ngemvume ku-akhawunti yakho ye-Telmex bese uthola ingxenye ethi "Isitatimende Se-Akhawunti". Ngaphakathi kwalesi sigaba, khetha inketho yokucela isitatimende esinemininingwane ye-akhawunti. Gcwalisa ifomu ngolwazi oludingekayo bese uhambisa isicelo.
2. Ucingo: Enye indlela yokucela isitatimende esiningiliziwe ngokushayela isikhungo samakhasimende akwaTelmex. Shayela inombolo yocingo enikezwe i-Telmex yesevisi yamakhasimende futhi ulandele imiyalelo yesistimu ezenzakalelayo. Uma usukhulume ne-ejenti, chaza ukuthi ungathanda ukucela isitatimende esinemininingwane futhi unikeze ulwazi oludingekayo ukuze uqedele isicelo.
3. Vakashela igatsha: Uma ukhetha xazulula le nkinga Mathupha, ungavakashela igatsha le-Telmex futhi ucele isitatimende esinemininingwane ye-akhawunti edeskini lesevisi yamakhasimende. Qiniseka ukuthi uza nawe umazisi odingekayo, njenge-ID yakho esemthethweni kanye nenombolo yakho yekhasimende yakwa-Telmex.
Khumbula ukuthi lezi ngezinye zezindlela ezitholakalayo zokucela isitatimende esinemininingwane ye-Telmex. Ungakhetha inketho evumelana kangcono nezidingo zakho nokuncamelayo. Uma uhlangabezana nanoma yibuphi ubunzima phakathi nenqubo, ungangabazi ukuthintana nenkonzo yamakhasimende yakwaTelmex ukuze uthole olunye usizo.
8. Ukutolika imininingwane esesitatimendeni se-akhawunti yami ye-Telmex
Lapho utolika ulwazi olusesitatimendeni sakho se-Telmex, kubalulekile ukunaka izici ezihlukene ezisiqukethe. Ngezansi, sizohlinzeka ngomhlahlandlela. Igxathu emvakwe gxathu ukukusiza ukuthi uqonde futhi uhlaziye le datha ngempumelelo.
1. Usuku Lokukhishwa: Isigaba sokuqala sesitatimende sakho sibonisa usuku esakhiwe ngalo. Lokhu kuyasiza ekulandeleleni izinkokhelo zakho nokuhlola noma yiziphi izinguquko ohlelweni noma amasevisi akho.
2. Imininingwane Yenkokhelo: Lesi sigaba sibonisa izinto okhokhiswa zona. Lokhu kungase kuhlanganise amasevisi anenkontileka, amakholi enziwe, ukusetshenziswa kwe-inthanethi, nokuningi. Qiniseka ukuthi ubuyekeza inkokhiso ngayinye ngokucophelela futhi qinisekisa ukuthi ifana nalokho okulindele.
- Incazelo yomsebenzi: Nansi incazelo emfushane yomqondo okhokhisiwe.
- Idethi nesikhathi: Ibonisa idethi nesikhathi inkokhiso eyenziwe ngayo.
- Inani: Libonisa inani okhokhiswa lona ngale mali.
3. Umlando Wokukhokha: Kulesi sigaba, uzothola irekhodi elinemininingwane yezinkokhelo ozenzile. Kubalulekile ukubheka ukuthi zonke izinkokhelo ezenziwe ziboniswa ngendlela efanele yini.Ungakwazi ukuhlonza inkokhelo ngayinye ngedethi yayo, inani, kanye nendlela yokukhokha.
9. Uziqonda kanjani izinkokhelo ezengeziwe nezinkokhelo ezisasele kwa-Telmex
Uma unenkinga yokuqonda izinkokhelo ezengeziwe nezinkokhelo ezisasele kwa-Telmex, ungakhathazeki, sizokuchazela ukuthi ungayixazulula kanjani isinyathelo ngesinyathelo.
1. Buyekeza umthethosivivinywa wakho: Into yokuqala okufanele uyenze ukuhlola ngokucophelela ibhili lakho le-Telmex. Bheka izinkokhiso ezibaluliwe ezengeziwe kanye nezinkokhelo ezisele. Khomba noma yiziphi izinto ongaziqondi.
2. Xhumana nesevisi yamakhasimende: Uma ungaqondi noma yiziphi izinkokhelo ezengeziwe noma izinkokhelo ezisasele enkokhelweni yakho, kungcono ukuthintana nesevisi yamakhasimende ye-Telmex. Banganikeza incazelo ecacile neningiliziwe yanoma yimiphi imiqondo ongayiqondi. Ungaxhumana nabo ngocingo, i-imeyili, noma ingxoxo ye-inthanethi.
10. Imiphumela yokungasikhokhi isikweletu sami se-Telmex
Imiphumela yokungasikhokhi isikweletu sakho se-Telmex ingaba yingozi futhi ihlale isikhathi eside. Kubalulekile ukuthatha isinyathelo ngokushesha ukuxazulula lesi simo futhi ugweme izinkinga ezizayo. Ngezansi ezinye izinyathelo okufanele uzilandele ukuze uxazulule le nkinga:
1. Hlola isimo sakho sesikweletu:
Into yokuqala okufanele uyenze ukuhlola ibhalansi yakho yamanje ye-Telmex. Ungakwenza lokhu ngokushayela isevisi yamakhasimende noma ngokuvakashela iwebhusayithi yabo. Qiniseka ukuthi unalo lonke ulwazi oludingekayo esandleni, njengenombolo ye-akhawunti yakho noma umazisi wakho.
2. Xhumana nomnyango wamaqoqo:
Uma ususihlolile isimo sesikweletu sakho, kuyancomeka ukuthintana nomnyango wamaqoqo wakwaTelmex. Bangakunikeza ulwazi olwengeziwe mayelana nezinketho zokukhokha ezitholakalayo, umnqamulajuqu, nezivumelwano ezingaba khona zokuxazulula isimo sakho. Khumbula hlala uzolile futhi uziveze ngokucacile nangenhlonipho phakathi nengxoxo.
3. Xoxisanani ngohlelo lokukhokha:
Uma ungakwazi ukukhokha isikweletu sakho ngokugcwele, ungase ukwazi ukuxoxisana ne-Telmex ngohlelo lokukhokha. Chaza isimo sakho sezezimali futhi uphakamise isu elingokoqobo elikuvumela ukuthi ukhokhe isikweletu kancane kancane. Qiniseka ukuthi uthola yonke imininingwane nemibandela ngokubhala ngaphambi kokuvuma noma yiliphi ilungiselelo. Qhubeka nezinkokhelo okuvunyelwene ngazo ukuze ugweme izinkinga ezizayo.
11. Yini okufanele ngiyenze uma ngithola amaphutha kubhalansi yami esele ye-Telmex?
Uma uthola amaphutha kubhalansi yakho ye-Telmex, kunezinyathelo ezimbalwa ongazithatha ukuxazulula inkinga:
1. Hlola imininingwane ye-invoyisi yakho: Buyekeza ngokucophelela ukuhlukaniswa kwebhili yakho ukuze ubone noma imaphi amaphutha. Hlola izinkokhelo eziyimpinda, izinsizakalo ongazibhaliselanga, noma ukukhokha okungalungile. Futhi, qiniseka ukuthi imininingwane yamasevisi owabhalisele inembile. Uma uthola noma yimaphi amaphutha, qaphela imininingwane ethile ukuze ukwazi ukuwabika kwa-Telmex.
2. Xhumana nesevisi yamakhasimende: Uma usubone iphutha kubhalansi yakho oyikweletayo, xhumana nesevisi yamakhasimende ye-Telmex ngokushesha. Ungashayela inombolo yabo yesevisi yamakhasimende noma usebenzise isevisi yabo yengxoxo eku-inthanethi. Chaza ngokucacile isimo sakho futhi unikeze imininingwane ethile mayelana nephutha olitholile kubhili yakho. Omele isevisi yamakhasimende uzokuqondisa ngenqubo yokuxazulula.
3. Nikeza ubufakazi: Uma kungenzeka, qoqa ubufakazi noma ubufakazi obusekela isimangalo sakho. Lokhu kungase kuhlanganise izithombe-skrini kusukela ezingxoxweni zangaphambilini nesevisi yamakhasimende, ama-invoyisi adlule, nanoma yimaphi enye idokhumenti Okubalulekile. Sicela uphathe lawa madokhumenti uma uthintana nesevisi yamakhasimende ye-Telmex, njengoba angasiza ukusheshisa inqubo yokuxazulula.
12. Ungaxoxisana kanjani ne-Telmex ngohlelo lokukhokha ukuze ngikhokhe isikweletu sami
Uma unesikweletu kwa-Telmex, kubalulekile ukuxoxisana ngohlelo olufanelekile lokukhokha ukuze usikhokhe ngempumelelo futhi ugweme izinkinga zezimali zesikhathi esizayo. Nazi izinyathelo okufanele uzilandele ukuze uxoxisane ngohlelo lokukhokha ne-Telmex:
1. Hlola isimo sakho sezezimali: Ngaphambi kokuxhumana ne-Telmex ukuze nixoxisane ngohlelo lokukhokha, kubalulekile ukuhlola isimo sakho samanje sezezimali. Hlaziya iholo lakho kanye nezindleko ukuze uthole ukuthi yimalini ongayibeka nyanga zonke ekukhokheleni isikweletu sakho. Lokhu kuzokunikeza umbono ocacile wokuthi kuzothatha isikhathi esingakanani ukuyikhokha nokuthi yiluphi uhlobo lohlelo lokukhokha ongaluphakamisa.
2. Xhumana Nomnyango Wokuqoqwa Kwakwa-Telmex: Uma usunesabelomali esicacile, thintana Nomnyango Wokuqoqwa wakwa-Telmex. Ungakwenza lokhu ngocingo lwabo losizo lwamakhasimende noma ngokuvakashela elinye lamagatsha abo. Kulokhu kuxhumana, chaza isimo sakho samanje sezezimali futhi uveze ukuzimisela kwakho ukukhokha isikweletu.
13. Izincomo zokugcina zokugcina ukulawula okufanele kwezinkokhelo zami ze-Telmex
Ukuze ulondoloze ukulawula okufanele kwezinkokhelo zakho ze-Telmex, nazi izincomo zokugcina zokukusiza ulawule izinkokhelo zakho ngempumelelo:
- Setha isikhumbuzi sosuku lokukhokha: Setha ama-alamu noma izaziso kumakhalekhukhwini wakho ukuze zikukhumbuze ngezinsuku zokugcina zokukhokha. Lokhu kuzokuvimbela ukuthi ungakhohlwa ukwenza izinkokhelo zakho ngesikhathi futhi kukusize ugweme izindleko ezifika sekwephuzile.
- Sebenzisa inketho yokukhokha ngokuzenzakalelayo: Thatha ithuba lenketho yokukhokha ezenzakalelayo enikezwa yi-Telmex. Ngale ndlela, ungakwazi ukuhlela izinkokhelo zakho zanyanga zonke ngokuzenzakalelayo futhi ngeke kudingeke ukhathazeke ngokukwenza mathupha.
- Hlola ama-invoyisi akho njalo: Buyekeza ngokucophelela izikweletu zakho ze-Telmex ukuze uqinisekise ukuthi izindleko nezincazelo zilungile. Uma uthola noma yimaphi amaphutha, xhumana nesevisi yamakhasimende ye-Telmex ukuze uwaxazulule ngokushesha okukhulu.
Ngaphezu kwalokho, sincoma:
- Landelela zonke izinkokhelo zakho: Gcina irekhodi elinemininingwane yakho konke ukuthenga kwakho nezinkokhelo ezenziwe kwa-Telmex. Lokhu kuzokuvumela ukuthi ukwazi ukulawula izinkokhelo zakho ngokunembile futhi kuzosebenza njengesithenjwa uma kwenzeka kuba khona ukungqubuzana.
- Sebenzisa iziteshi zokukhokha ezivikelekile: Gwema ukusebenzisa izindlela zokukhokha ezingathenjwa noma ukwabelana ngolwazi olubucayi njengamakhadi akho esikweletu noma ama-akhawunti asebhange. Sebenzisa iziteshi zokukhokha ezisungulwe ngokusemthethweni i-Telmex ukuze uqinisekise ukuvikeleka kokuthenga kwakho.
- Funda mayelana nokukhansela nezinqubomgomo zokukhokha sekwephuzile: Funda mayelana nezinqubomgomo ze-Telmex mayelana nokukhanselwa kwesevisi kanye nezinkokhelo zokukhokha sekwephuzile. Lokhu kuzokusiza ugweme izinkinga zesikhathi esizayo futhi wenze izinqumo ezinolwazi mayelana nezinkokhelo zakho.
14. Isiphetho: Ukubaluleka kokugcina umlando wesikweletu sami se-Telmex
Sengiphetha, kubaluleke kakhulu ukuqaphela isikweletu sakho se-Telmex ukuze ugweme izinkinga zesikhathi esizayo futhi uqinisekise ukuthi uphatha kahle izimali zakho. Ukwazi inani eliqondile lemali oyikweletayo nezinsuku zokukhokha kuzokuvumela ukuthi uhlele izindleko zakho futhi ugcine isilinganiso esihle sesikweletu.
Ukulandelela isikweletu sethu se-Telmex, singalandela lezi zinyathelo:
- Finyelela inkundla ye-inthanethi ye-Telmex usebenzisa igama lakho lomsebenzisi nephasiwedi.
- Zulazulela esigabeni esithi "I-Akhawunti Yami" lapho ungathola khona ulwazi oluningiliziwe mayelana nesikweletu sakho.
- Buyekeza izitatimende ze-akhawunti zanyanga zonke ukuze uqinisekise ukuthi izindleko ezibonisiwe zilungile futhi ziyahambisana nokusebenzisa kwethu.
- Sebenzisa ithuluzi elithi "Ingxoxo Ye-inthanethi" noma ulayini wefoni wesevisi yekhasimende ukuze uxazulule noma yimiphi imibuzo noma izinkinga ezihlobene nesikweletu sakho.
Ithiphu elihle lokulandelela isikweletu sakho se-Telmex wukusetha izikhumbuzi ezivamile ukuze uhlole isitatimende sakho futhi ukhokhe ngesikhathi. Kuyatuseka futhi ukusizakala ngamathuluzi nezinsiza ezihlinzekwa yi-Telmex, njengokusetha izinkokhelo ezizenzakalelayo noma ukuthola izaziso ze-imeyili, ukwenza inqubo ibe lula futhi ugweme ukukhohlwa.
Ngamafuphi, ukuhlola ibhalansi yakho ye-Telmex kuyinqubo elula futhi efinyeleleka kubo bonke abasebenzisi. Ngenxa yezinketho ezihlukahlukene inkampani enikezayo, singathola lolu lwazi ngokushesha nangokunembile. Kungakhathaliseki ukuthi ngewebhusayithi, uhlelo lokusebenza lweselula, noma isevisi yamakhasimende yocingo, i-Telmex inikeza amathuluzi asebenzayo okwazi kahle ukuthi sikweleta malini futhi ugcine i-akhawunti yethu isesikhathini samanje.
Kubalulekile ukuqaphela ukuthi ukuba nalolu lwazi lwakamuva kusivumela ukuthi siphathe kangcono izimali zethu futhi sigweme ukukhokha sekwephuzile. Ngokufinyelela okulula kwe-Telmex kumabhalansi ethu esilele, singahlela futhi senze izinkokhelo ezifika ngesikhathi, ngaleyo ndlela sigweme inkokhiso eyengeziwe kanye nenzalo eyengeziwe.
Ngaphezu kwalokho, kubalulekile ukukhumbula ukuthi i-Telmex isinika izinketho zokukhokha ezihlukene, kokubili ku-inthanethi futhi mathupha, ukuze sikwazi ukukhetha enye evumelana kangcono nezidingo zethu.
Sengiphetha, ukulandelela ibhalansi yakho ye-Telmex kubalulekile ekugcineni ubudlelwano obuhle nenkampani futhi ugweme ubunzima bezezimali. Ngenxa yentuthuko yezobuchwepheshe kwezokuxhumana kanye nenkonzo yamakhasimende ephumelelayo ye-Telmex, ukuthola lolu lwazi kuyinqubo elula nefinyelelekayo. Ungangabazi ukusebenzisa amathuluzi anikezwe inkampani ukugcina ama-akhawunti akho esesikhathini futhi ujabulele izinsizakalo ze-Telmex ngokugcwele.
Ngingu-Sebastián Vidal, unjiniyela wekhompyutha ozifelayo ngobuchwepheshe kanye ne-DIY. Ngaphezu kwalokho, ngingumdali we tecnobits.com, lapho ngabelana khona ngezifundo zokwenza ubuchwepheshe bufinyeleleke kakhudlwana futhi buqonde wonke umuntu.