Ngingayithola kanjani inkontileka enginayo neMovistar?

Ngazi kanjani ukuthi iyiphi inkontileka enginayo ne-Movistar?

Emhlabeni Kwezokuxhumana, kuvamile ukuba nokungabaza ngohlobo lwenkontileka onayo nenkampani. Kungakhathaliseki ukuthi kungenxa yokuntula ukucaca kolwazi olunikeziwe noma ukuhamba kwesikhathi, kubalulekile ukwazi imininingwane yenkontileka yakho ukuze ugweme izinto ezingalindelekile ezingajabulisi. Endabeni ye-Movistar, omunye wabahlinzeki abahamba phambili bomakhalekhukhwini, i-intanethi, nezinsizakalo zethelevishini, kunezindlela ezahlukene zokunquma ukuthi hlobo luni lwenkontileka onayo nabo. Ngezansi, sizokwethula ezinye izinketho zokususa noma yikuphi ukungaqiniseki futhi ujabulele ngokugcwele amasevisi anenkontileka.

Xhumana endaweni yamakhasimende

Enye yezindlela ezilula futhi ezisheshayo zokuthola ulwazi mayelana nenkontileka yakho ne-Movistar iwukuba indawo yekhasimende kuwebhusayithi yayo. Ngale sevisi, abasebenzisi bangafinyelela lonke ulwazi oluhlobene nenkontileka yabo, okuhlanganisa imininingwane ngamarates, izinsiza ezengeziwe ezithengiwe, nezinsuku zokuphela kwenkontileka. Ukuze ufinyelele lolu lwazi, vele ungene ngemvume ngegama lomsebenzisi elihambisanayo nephasiwedi enikeziwe lapho wenza inkontileka yesevisi.

Xhumana nesevisi yamakhasimende

Uma ngesizathu esithile ungakwazi ukufinyelela endaweni yamakhasimende noma uma ukhetha ukunakwa komuntu siqu, enye inketho xhumana nesevisi yamakhasimende I-Movistar. Laba ochwepheshe baqeqeshelwe ukunikeza lonke ulwazi oludingekayo mayelana nenkontileka, kanye como resolver Noma yimiphi imibuzo noma ukukhathazeka okuhlobene nalokhu. Kubalulekile ukuthi ube nolwazi lwakho lomuntu siqu kanye nelenkontileka lapho ushaya ucingo, ukusheshisa inqubo yokuhlonza futhi unikeze ukwesekwa kwamakhasimende okungcono kakhulu.

Buyekeza amadokhumenti

Ezimweni eziningi, lapho wenza inkontileka ne-Movistar, a imibhalo echaza yonke imigomo nemibandela yenkontileka. Kutuswa ukuthi le mibhalo igcinwe endaweni ephephile ukuze ukwazi ukubhekisela kuyo uma kunesidingo. Uma ungenawo amadokhumenti aphathekayo, kungenzeka ukuthi athunyelwe kuwe nge-imeyili ngesikhathi wenza inkontileka. Uma ungenalo lolu lwazi, ungacela ikhophi ngokuthintana nesevisi yamakhasimende.

Ukwenza isiqiniseko sokuthi uyalwazi uhlobo lwenkontileka onayo ne-Movistar kubalulekile ukuze ugweme ukungezwani futhi usebenzise ngokugcwele izinsizakalo ezinenkontileka. Ungangabazi ukusebenzisa izinketho ezishiwo ngenhla ukuze uthole ulwazi oludingekayo futhi ujabulele okuhlangenwe nakho okwanelisayo nomhlinzeki wakho wesevisi yezokuxhumana.

- Ungayibona kanjani inkontileka yami neMovistar

Uma uyikhasimende le-Movistar futhi udinga khomba ukuthi hlobo luni lwenkontileka onalo Ngabo, kunezindlela ezimbalwa ezilula zokwenza. Indlela eshesha kakhulu hlola inkokhelo yakho, njengoba ukuhlukaniswa kwakho kokusetshenziswa kuzocacisa ngokucacile ukuthi hlobo luni lwenkontileka oyisebenzisayo. Uma okwamanje awukwazi ukufinyelela kubhili yakho ye-elekthronikhi, ungayicela ngewebhusayithi ye-Movistar noma uxhumane nesevisi yamakhasimende ukuze ithunyelelwe wena nge-imeyili.

Enye indlela yokwenza khomba isivumelwano sakho Kungokubuyekeza amadokhumenti owasayina ngenkathi ubhalisela isevisi ne-Movistar. Lawa madokhumenti ngokuvamile ahlanganisa imininingwane yenkontileka, njengetemu, amasevisi owathengile, kanye nemigomo nemibandela ethile. Uma ungenawo amakhophi aphathekayo, ungashayela isevisi yekhasimende ukuze uthole izikhombisi-ndlela zokuthi ungayithola kanjani ikhophi ye-electronic yenkontileka yakho.

Uma namanje awukwazi ukukhomba inkontileka yakho, ungakwazi bheka isigaba semibuzo evame ukubuzwa kuyo iwebhusayithi kusuka ku-Movistar. Lapho uzothola ulwazi oluningiliziwe mayelana nezinhlobo ezahlukene zezinkontileka abazinikezayo nokuthi ungahlukanisa kanjani ukuthi iyiphi onayo. Ungase futhi ucinge izinkundla inthanethi kanye nemiphakathi lapho abanye abasebenzisi kungenzeka babelane ngolwazi lwabo nezeluleko zokuhlonza izinkontileka ne-Movistar.

- Izici ezibalulekile zokubona uhlobo lwami lwenkontileka ne-Movistar

Izici ezibalulekile zokubona uhlobo lwenkontileka yami ne-Movistar

Uma uyikhasimende le-Movistar futhi udinga ukwazi Hlobo luni lwenkontileka onalo? Kubalulekile ukwazi izici ezibalulekile ezingakusiza ukuhlonza ngokushesha futhi kalula. Ngezansi ezinye izimpawu okufanele uzibheke:

• Linganisa izinhlelo: Izinkontileka ze-Movistar ngokuvamile zinikeza izinhlelo zesilinganiso esihlukile, ngasinye esinezici ezithile nezinzuzo. Buyekeza ibhili lakho ngokucophelela noma uhlole iwebhusayithi ye-Movistar ukuze uhlonze uhlelo olubhalisele.
• Ubude besikhathi senkontileka: Esinye isici esibalulekile ekunqumeni uhlobo lwenkontileka yakho ubude bayo. Izinkontileka ze-Movistar zingaba yisikhathi esinqunyiwe, okusho ukuthi zinesikhathi esithile, noma zivuliwe, okusho ukuthi azinayo idethi yokuphela emisiwe.
• Izinsizakalo ezengeziwe: Izinkontileka ze-Movistar nazo zingahluka kuye ngezinkonzo ezengeziwe noma izici ozithengile. Lawa masevisi angase ahlanganise ukufinyelela kokuqukethwe okukhethekile, izinsiza zokuvikela idatha, nanoma yiziphi ezinye izinzuzo ezengeziwe ozicelile.

Ngamafuphi, ukuze uhlonze uhlobo lwenkontileka yakho ye-Movistar, kufanele unake izici ezifana nezinhlelo zesilinganiso, ubude besikhathi senkontileka, nezinsizakalo ezengeziwe ozithengile. Lezi zinkomba zizokusiza ukuthi ukhombe ngokushesha uhlobo lwenkontileka yakho futhi zikuvumele ukuthi usebenzise ngokugcwele izinzuzo namasevisi i-Movistar engazinikeza.

- Ukuqonda izinhlobo ezahlukene zezinkontileka ne-Movistar

Ezweni lezokuxhumana, kubalulekile ukuqonda izinhlobo ezihlukene zezinkontileka ongaba nazo ne-Movistar. Ukuqonda uhlobo lwenkontileka yakho kuzokusiza uqonde ukuthi yimaphi amasevisi owatholayo nokuthi imaphi amalungelo nezibopho onazo njengekhasimende.

Okokuqala, kubalulekile ukugqamisa ukuthi i-Movistar inikeza izinhlobonhlobo zezinkontileka ezihambisana nezidingo zekhasimende ngalinye. Enye yezinhlobo ezivame kakhulu zezinkontileka yinkontileka yolayini weselula. Le nkontileka ikuvumela ukuthi ube nolayini weselula ne-Movistar futhi ufinyelele izinsiza ezifana namakholi, imibhalo, nedatha yeselula. Olunye uhlobo lwenkontileka olunikezwa i-Movistar yinkontileka yocingo lwasendlini, ekuvumela ukuthi ube nolayini wocingo lwasendlini ekhaya noma ehhovisi lakho.

Ngokungeziwe ezinkontilekeni zefoni, i-Movistar iphinde inikeze izinkontileka zesevisi ye-inthanethi neye-TV, kanye nezinsizakalo ezihlanganisiwe ezihlanganisa izinsizakalo ezimbalwa kunkontileka eyodwa. Isibonelo, ungaba nenkontileka ehlanganisa umakhalekhukhwini, i-inthanethi, ne-TV ngephakheji elilodwa. Lezi zinkontileka ezihlanganisiwe ngokuvamile zinikeza izinzuzo ezengeziwe, njengezaphulelo enanini eliphelele lesevisi.

- Izinyathelo zokunquma inkontileka enginayo ne-Movistar

Inkontileka ye-Movistar

Uma uyikhasimende le-Movistar futhi ufuna ukwazi ukuthi hlobo luni lwenkontileka onayo nabo, lapha sichaza izinyathelo ezilula okufanele ulandele. Ukucaca ngenkontileka yakho kuzokuvumela ukuthi uqonde izinsizakalo ozitholile, izindleko ezihlobene, kanye nemigomo yohlelo lwakho. Landela lezi zinyathelo futhi uthole lonke ulwazi olufanele ukuze wenze izinqumo ezinolwazi mayelana nenkontileka yakho.

Izinyathelo zokunquma isivumelwano sakho ne-Movistar:

• 1. Finyelela kuwebhusayithi ye-Movistar ngesiphequluli sakho.
• 2. Thola ingxenye ethi "My Movistar" noma "Akhawunti Yami" ekhasini lasekhaya.
• 3. Ngena ku-akhawunti yakho yekhasimende usebenzisa igama lakho lomsebenzisi nephasiwedi.
• 4. Uma usungenile ku-akhawunti yakho, bheka inketho ethi "Imininingwane Yenkontileka" noma "Ulwazi Lwenkontileka".
• 5. Chofoza kuleyo nketho futhi ubuke imininingwane yenkontileka yakho yamanje.

Ulwazi olubalulekile kunkontileka yakho:

• • Uhlobo lwenkontileka: Uzokwazi ukubona ukuthi unayo yini inkontileka kamakhalekhukhwini, inkontileka ye-inthanethi, noma inkontileka ehlanganisiwe.
• • ​Amasevisi anenkontileka: Uzobona amasevisi athile owenze inkontileka, njengezwi, imilayezo, idatha yeselula, noma umabonakude.
• • Amanani nemibandela: Uzofunda amanani nemibandela ethile yenkontileka yakho, njengobude besikhathi, indlela yokukhokha, kanye nanoma yiziphi izinhlawulo zokukhansela ngaphambi kwesikhathi.

Manje njengoba usuzazi izinyathelo zokunquma inkontileka yakho ye-Movistar, uzokwazi ukulawula kangcono izinsiza zakho ezinenkontileka! Khumbula ukubuyekeza njalo imininingwane yenkontileka yakho ukuze uqinisekise ukuthi ihlangabezana nezidingo zakho futhi ukwazi ukwenza izinguquko ezidingekayo.

- Ukuhlonzwa kwemininingwane ebalulekile yenkontileka yami ne-Movistar

Ukuze uqonde imininingwane ebalulekile yenkontileka yakho ne-Movistar, kuyadingeka ukuthi ubuyekeze ngokucophelela amadokhumenti anikeziwe ngesikhathi senkontileka. Le mininingwane ⁢ingase ihlanganise:

• Idethi yokuqala nobude besikhathi senkontileka.
• Intengo nemibandela yamasevisi anenkontileka (njengamakholi, imilayezo, idatha yeselula, njll.).
• Amaphromoshini angenzeka noma izaphulelo ezisebenzayo phakathi nesikhathi senkontileka.

Ngaphezu kwalokho, kubalulekile ukuhlola imigomo nemibandela esungulwe yi-Movistar, ngokuvamile ehlanganisa izici ezifana nalezi izinqubomgomo zokukhansela, izinhlawulo zokungalandeli imigomo nezinqubo zezimangalo. Le mininingwane izokuvumela ukuthi uqonde kangcono inkontileka yakho futhi uxazulule noma yimiphi imibuzo noma izinkinga ezingase ziphakame phakathi nobudlelwano bakho ne-Movistar.

Uma ungawatholi amadokhumenti okuqala, ungaxhumana nesevisi yamakhasimende e-Movistar ukuze ucele ikhophi yenkontileka yakho. Khumbula ukuba nenombolo yakho yekhasimende kanye nolunye ulwazi lokuhlonza esandleni ukuze kusheshiswe inqubo. Ungakwazi futhi ukufinyelela i-akhawunti yakho kuwebhusayithi ye-Movistar ukuze uhlole imininingwane yenkontileka yakho ku-inthanethi. Ukugcina amadokhumenti nezinkontileka zakho kuhlelekile kuzokusiza ukwazi ukulawula izinsiza zakho futhi ugweme izinto ezingalindelekile noma ukungaqondi kahle esikhathini esizayo.

- Izincomo zokuqinisekisa uhlobo lwenkontileka enginayo ne-Movistar

Izincomo zokuqinisekisa uhlobo lwenkontileka enginayo ne-Movistar

Uma uyikhasimende le-Movistar futhi unemibuzo mayelana nohlobo lwenkontileka onayo nabo, nazi ezinye izincomo ukuze uqinisekise ngokushesha futhi kalula.

1. Hlola ibhili yakho: Indlela elula yokuqinisekisa uhlobo lwenkontileka onayo ne-Movistar iwukubuyekeza ibhili lakho. Iqukethe ulwazi oluningiliziwe mayelana namasevisi akho anenkontileka nezinhlelo. Ungakwazi futhi ukubona isikhathi sokukhokha, amanani ahambisana nesevisi ngayinye, nanoma yiziphi izinkokhiso ezengeziwe ezisetshenzisiwe. Lokhu kuzokunikeza umbono ocacile wokuthi ingabe inkontileka yakho ngeyeselula, ucingo lwasendlini, i-inthanethi, noma ezinye izinhlobo zezinsizakalo ezihlinzekwa yi-Movistar.

2. Xhumana nesevisi yamakhasimende: Enye inketho ukuxhumana nesevisi yamakhasimende e-Movistar. Bazokujabulela ukukusiza ukuthi uqinisekise uhlobo lwenkontileka yakho futhi baphendule noma yimiphi eminye imibuzo ongase ube nayo. Ungaxhumana nabo ngenombolo yabo yocingo noma ngeziteshi zabo zosekelo eziku-inthanethi, njengengxoxo ekuwebhusayithi yabo. Khumbula ukuba nenombolo yakho yekhasimende nanoma yiluphi olunye ulwazi abalucelayo ukuze kusheshiswe inqubo yokubonisana.

3. Vakashela isitolo se-Movistar: Uma ukhetha isevisi yomuntu siqu, ungavakashela isitolo se-Movistar esiseduze. Abeluleki bethu bazoqeqeshelwa ukukunikeza lonke ulwazi oludingayo futhi baphendule noma yimiphi imibuzo ongase ube nayo mayelana nenkontileka yakho. Bangaphinde bakusize uma udinga ukwenza izinguquko noma izibuyekezo kumasevisi akho anenkontileka. Ungakhohlwa ukuletha i-ID yakho ukuze uqhubekisele phambili inqubo yokubonisana.

Ngokulandela lezi zincomo, ungaqinisekisa kalula uhlobo lwenkontileka onayo ne-Movistar futhi uthole ukucaciseleka okwengeziwe mayelana namasevisi nemigomo oyijabulelayo. Khumbula, kubalulekile ukuhlala unolwazi ukuze usebenzise ngokugcwele izinzuzo zenkontileka yakho futhi ugweme noma yikuphi ukuphazamiseka.

- Ngazi kanjani ukuthi inkontileka yami ye-Movistar ikhokhelwa ngemuva noma ikhokhelwe?

Ngingayithola kanjani inkontileka enginayo neMovistar?

Izinhlobo zezinkontileka

Ukunquma ukuthi ingabe inkontileka yakho ye-Movistar iyinkokhelo yangemva noma ikhokhelwa ngaphambili kungase kudide uma ungazazi izinhlobo ezihlukene zezinkontileka abazinikezayo. I-Movistar inikeza izinketho ezimbili eziyinhloko: inkontileka ekhokhelwa ngemuva kanye nenkontileka ekhokhelwa ngaphambili. Ngenkontileka ekhokhelwa ngeposi, ukhokhela izinsizakalo zocingo lwakho ekupheleni kwenyanga ngayinye ngemva kokuzisebenzisa. Ngenkontileka ekhokhelwa kusengaphambili, ukhokha inani elinqunyiwe kusengaphambili elikuvumela ukuba uthole inani elimisiwe lesevisi phakathi nenkathi ethile. Zombili izinkontileka zinakho izinzuzo kanye nokungalungi, kuye ngezidingo zakho kanye nemikhuba yokusebenzisa.

Khomba inkontileka yakho

Ukuthola ukuthi hlobo luni lwenkontileka onayo ne-Movistar, ungalandela lezi zinyathelo ezilula:
1. Buyekeza isikweletu sakho sanyanga zonke: Uma uthola ibhili enemininingwane yamasevisi ocingo lwakho ekupheleni kwenyanga ngayinye, cishe unenkontileka ekhokhwa ngeposi.
2. Hlola imigomo nemibandela: Buyekeza amadokhumenti owasayine lapho uthola ucingo lwakho. Lapho uzothola ulwazi oluningiliziwe mayelana nohlobo lwenkontileka onayo.
3. Xhumana no insizakalo yekhasimendeUma usenemibuzo mayelana nohlobo lwenkontileka onayo, ungaxhumana nesevisi yamakhasimende e-Movistar ukuze uthole impendulo eqondile.

Isiphetho

Ngamafuphi, ukukhomba ukuthi ingabe inkontileka yakho ye-Movistar ikhokhelwe ngemuva noma ikhokhelwa kusengaphambili kubalulekile ukuze uqonde ukuthi uhlelo lwakho lweselula lusebenza kanjani kanye nokwenza okuhle kwezinsizakalo ezinikezwayo. Khumbula ukubuyekeza isikweletu sakho sanyanga zonke, uhlole imigomo nemibandela yenkontileka yakho, futhi, uma kunesidingo, ucele usizo kwamakhasimende. Ukwazi inkontileka yakho kuzokusiza wenze izinqumo ezinolwazi mayelana nokusebenzisa ifoni yakho!

- Ukuhlonza izigaba eziyinhloko zenkontileka yami ne-Movistar

Ukuze wazi ukuthi iyiphi inkontileka onayo ne-Movistar, kubalulekile ukukhomba izigatshana eziyinhloko ezitholakala kunkontileka yakho. Lezi zigaba zomshwana ziyizinhlinzeko ezifanele kakhulu futhi zinquma amalungelo nezibopho zenkampani kanye nekhasimende.

Isigatshana sokuqala esiyinhloko esizohlonzwa yileso esihlobene ne amasevisi anenkontileka. Lesi sigaba sichaza izinsiza ozithengile, ezifana neselula, i-inthanethi, noma umabonakude. Iphinde icacise imigomo yokusetshenziswa nezinkokhelo ezihlobene nesevisi ngayinye.

Esinye isigatshana esifanele yileso esihlobene ne imigomo nemibandela yesikhathi senkontilekaLesi sigaba sisungula ubude besikhathi senkontileka, okungukuthi, izinsuku zayo zokuqala nezokuphela. Ibuye ichaze ngemibandela yokuvuselela noma yokukhansela inkontileka, kanye nezijeziso zokungathobeli.

- Ukubona izinzuzo nemikhawulo yenkontileka yami ne-Movistar

Izinzuzo zenkontileka yami ne-Movistar:

Lapho wenza inkontileka ne-Movistar, ungakujabulela anhlobonhlobo izinzuzo. Okunye okubalulekile wukumbozwa kazwelonke nakwamanye amazwe okunikezwa yile nkampani yocingo. Noma ngabe ukuphi, ungahlala uxhumekile futhi uxhumane ngaphandle kwemikhawulo. Ngaphezu kwalokho, i-Movistar inikeza amanani ancintisanayo nezinhlelo eziqondene nawe ezivumelana nezidingo zakho, okukuvumela ukuthi wonge imali ngenkathi usebenzisa kakhulu ucingo lwakho, i-inthanethi, nezinsizakalo zethelevishini.

Enye inzuzo ebalulekile ikhwalithi yesevisi yamakhasimende ehlinzekwa yi-Movistar. Le nkampani inethimba lesevisi yamakhasimende eliqeqeshwe kakhulu elitholakala 24/7. Uma unemibuzo noma izinkinga ngenkontileka yakho, ungaxhumana nabo kalula futhi uthole usizo olusheshayo nolusebenzayo.

Ukwengeza, njengekhasimende le-Movistar, uyakwazi ukufinyelela kumaphromoshini akhethekile, izaphulelo ezikhethekile, nezinhlelo zokwethembeka. Lezi zinzuzo zikuvumela ukuthi uthole izinzuzo ezinkulu futhi ujabulele amasevisi angeziwe, njengokufinyelela kokuqukethwe kokuzijabulisa okukhethekile noma ithuba lokuthola amadivayisi amasha ngamanani ancishisiwe. Ngamafuphi, ngokuba nenkontileka ne-Movistar, ungakwazi ukujabulela izinzuzo mayelana nekhwalithi yesevisi, izintengo ezincintisanayo, nezinye izinzuzo ezengeziwe.

Imikhawulo yenkontileka yami ne-Movistar:

Yize kunezinzuzo eziningi zokuba nenkontileka ne-Movistar, kubalulekile futhi ukukhumbula imikhawulo ethile. Enye yazo ubude benkontileka. Ngaphambi kokusayina, kumele ukhethe ubude benkontileka yakho, okungaba izinyanga eziyi-12, 18, noma ezingama-24. Ngalesi sikhathi, ngeke ukwazi ukukhansela inkontileka yakho ngaphandle kokuthola izinhlawulo noma izindleko ezengeziwe. Ukwengeza, uma ufuna ukwenza izinguquko kwinkontileka yakho, kungase kube nemikhawulo noma izinkokhelo zokushintsha uhlelo lwakho noma izinsiza ezengeziwe.

Omunye umkhawulo okufanele ucatshangelwe idatha nemikhawulo yamaminithi efakwe ohlelweni lwakho. Kuye ngenkontileka oyikhethayo, kungase kube nomkhawulo wanyanga zonke enanini ledatha yeselula noma amaminithi atholakalayo. Uma weqa le mikhawulo, ungase ukhokhiswe imali eyengeziwe noma wehlise isivinini sakho sokuxhuma phakathi naleso sikhathi. Ngakho-ke, kubalulekile ukugada ukusebenzisa kwakho futhi uqiniseke ukuthi uyayiqonda imikhawulo esungulwe kunkontileka yakho ukuze ugweme izimanga kubhili yakho yanyanga zonke.

Okokugcina, khumbula ukuthi ezinye izinsiza kungenzeka zingatholakali kuzo zonke izindawo. Uma usendaweni eqhelile noma ngaphandle kwekhava ye-Movistar, ezinye izinsiza zingase zingatholakali noma ikhwalithi yesiginali ingase ithinteke. Ngaphambi kokusayina inkontileka yakho, qiniseka ukuthi ubheka ukukhava endaweni yangakini ukuze ugweme noma yikuphi ukuphazamiseka.

- Ukubaluleka kokwazi isivumelwano sami ne-Movistar ukuze ngisebenzise ngokugcwele izinsizakalo

Kubalulekile ukwazi imininingwane yenkontileka yethu ne-Movistar ukuze usebenzise ngokugcwele izinsiza ezinikezwa yile nkampani. isinikezaInkontileka eqondwa kahle izosivumela ukuthi sazi ukuthi yiziphi izinsizakalo esizitholile, amanani esiwakhokhayo, kanye nezinzuzo esifinyelela kuzo. Ngaphezu kwalokho, ngokuyiqonda kahle inkontileka yethu, singagwema izindleko ezingadingekile noma izinto ezingalindelekile ezingajabulisi.

Ukuthola ukuthi iyiphi inkontileka esinayo ne-Movistar, singalandela lezi zinyathelo:

• Buyekeza isivumelwano somzimba: Into yokuqala okudingeka siyenze ukuthola inkontileka esiyisayinile ngesikhathi sibhalisela izinsizakalo ze-Movistar. Kulo mbhalo, sizothola lonke ulwazi oluhlobene nenkontileka yethu, njengohlobo lwesevisi, ubude besikhathi senkontileka, amanani, izimo zokukhansela, nokuningi.
• Xhumana nendawo yekhasimende: Enye indlela yokuthola imininingwane yenkontileka yakho ngokufinyelela endaweni yamakhasimende e-Movistar. Kule nkundla, uzothola isigaba esithile esichaza ngamasevisi akho enkontileka, amanani, nanoma yiziphi izinguquko ezenziwe kunkontileka yakho.
• Contactar al servicio al cliente: Uma sinemibuzo noma sinenkinga yokuqonda imininingwane yenkontileka yethu, singahlala sithintana ne-Movistar Customer Service. Bazokujabulela ukusisiza siqonde inkontileka yethu futhi baxazulule yonke imibuzo esingaba nayo.

Ukwazi kahle inkontileka yakho ye-Movistar kubalulekile ukuze wenze okuningi ngezinsizakalo nezinzuzo ezinikezwayo. Ungangabazi ukubuyekeza inkontileka yakho ephathekayo, thintana nendawo yamakhasimende akho, noma uxhumane nesevisi yamakhasimende ukuze uthole lonke ulwazi oludingekayo. Lena ukuphela kwendlela yokuthola okuningi ekuxhumekeni kwakho kwe-Movistar futhi ugweme izinto ezingalindelekile ezingajabulisi kubhili yakho.