Ungaba Kanjani Wami Ibhalansi ye-Telcel: Umhlahlandlela Wezobuchwepheshe Wokwazi Ibhalansi Yakho
Esikhathini socingo oluphathwayo, ukuqaphela ibhalansi nokusebenzisa kwethu kubaluleke kakhulu. Ngalo mqondo, i-Telcel, omunye wabahlinzeki benkonzo yokuxhumana abakhulu eMexico, inikeza amathuluzi ahlukahlukene asivumela ukuba sazi ibhalansi yethu kalula nangokushesha.
Kulo mhlahlandlela wobuchwepheshe, sizohlola ngokuningiliziwe izindlela ezahlukene ongabheka ngazo ibhalansi yakho ye-Telcel. Kusukela ezindleleni zendabuko kuya kokukhethwa kukho okuthuthuke kakhulu, sizokunikeza yonke imihlahlandlela edingekayo ukuze ube uchwepheshe ekuphatheni ibhalansi yocingo lwakho.
Yiziphi izindlela ongazisebenzisa ukuze uthole ibhalansi yakho ye-Telcel? Ithini inqubo yokuthola lolu lwazi ngemiyalezo yombhalo? Ingabe zikhona izinketho ezisebenza kahle kakhulu futhi zesimanje? Hlanganyela nathi kulesi sihloko futhi uthole izimpendulo zale mibuzo neminye eminingi.
Ukwengeza, sizocubungula izici zobuchwepheshe kanye nokusebenza kwenkundla yophenyo yebhalansi ye-Telcel. Sizohlola ukusebenzisana komsebenzisi, izici ezibalulekile, kanye nezihibe okungenzeka ubhekane nazo. Uma ungumsebenzisi othambekele kwezobuchwepheshe, lo mhlahlandlela uzokunikeza ulwazi olunembile oludingayo ukuze uthuthukise ulwazi lwakho lokuphatha ibhalansi yakho ye-Telcel.
Sekuyisikhathi sokungena emhlabeni othakazelisayo wokuthi ungazi kanjani futhi ulawule ibhalansi yakho ku-Telcel. Lungela ukuthola wonke amathuluzi atholakalayo futhi usebenzise ngokugcwele ibhalansi yefoni yakho. Qhubeka ufunda futhi ube uchwepheshe ekuphatheni kwakho I-akhawunti ye-Telcel.
1. Yini i-Telcel futhi isebenza kanjani?
I-Telcel yinkampani ehamba phambili yezokuxhumana eMexico ehlinzeka ngamasevisi omakhalekhukhwini. Isebenza ngenethiwekhi yokuxhumana engenantambo evumela abasebenzisi ukuthi bashaye izingcingo, bathumele imilayezo futhi bafinyelele i-inthanethi besebenzisa amadivaysi abo eselula. I-Telcel isebenza ezweni lonke futhi inokufakwa okubanzi, okuqinisekisa ukuthi abasebenzisi bangaxhumeka noma kuphi.
Inethiwekhi ye-Telcel isuselwe kubuchwepheshe be-GSM futhi isebenzisa inhlanganisela yamafrikhwensi ukuze inikeze isignali yekhwalithi nesivinini. Abasebenzisi bangathenga izinhlelo zesevisi ezifanelana nezidingo zabo ngabanye, kungaba ngezingcingo zendawo, zezwe noma zamazwe ngamazwe, noma ukufinyelela ku-inthanethi. I-Telcel iphinde inikeze ngezinhlobonhlobo zamadivayisi eselula, kusukela kumafoni ayisisekelo kuya kuma-smartphones esizukulwane sakamuva.
Ukuze uqale ukusebenzisa i-Telcel, kubalulekile ukuthenga i-SIM khadi (Subscriber Identity Module) eshuthekwe kumakhalekhukhwini. Leli khadi liqukethe ulwazi lomuntu siqu futhi livumela idivayisi ukuthi ixhume kunethiwekhi ye-Telcel. Uma i-SIM khadi isifakiwe, umsebenzisi angavula ulayini wakhe futhi aqale ukujabulela izinsiza ze-Telcel. Kubalulekile ukuqaphela ukuthi i-SIM khadi kufanele yenziwe isebenze kahle futhi imiswe ocingweni ukuze isebenze kahle.
2. I-Telcel: Umhlinzeki oholayo wezinsizakalo zeselula eMexico
I-Telcel yaziwa njengomhlinzeki oholayo wezinsizakalo zamaselula eMexico. Ukufakwa kwayo okubanzi nekhwalithi yesiginali kwenze i-Telcel yaba inketho ekhethwayo ezigidini zabasebenzisi ezweni. Ngenethiwekhi yengqalasizinda eqinile kanye nobuchwepheshe obuphambili, i-Telcel inikeza ukuxhumana okuthembekile, okunesivinini esikhulu, okusekela izidingo zokuxhumana zabo bobabili abantu kanye nezinkampani.
Nge-Telcel, abasebenzisi bangajabulela inhlobonhlobo yezinsizakalo zeselula ezihlanganisa amakholi, imilayezo yombhalo kanye nokufinyelela ku-inthanethi. Noma ngabe udinga ukuxhumana nabangane nomndeni, sebenzisa izinhlelo zokusebenza zemiyalezo esheshayo noma usebenzise iwebhu, i-Telcel inesixazululo esikufanele. Ngaphezu kwalokho, i-Telcel inikeza izinhlelo eziguquguqukayo neziqondene nomuntu ezivumelana nezidingo nesabelomali somsebenzisi ngamunye.
Ngokungeziwe kumasevisi ayo eselula ayisisekelo, i-Telcel iphinde inikeze izinhlobonhlobo zezinsizakalo ezengeziwe ezithuthukisa ulwazi lomsebenzisi. Lawa masevisi ahlanganisa izinketho zokuzula zamazwe ngamazwe ezikuvumela ukuthi ugcine ukuxhumana kwakho lapho uhamba ngaphandle kwase-Mexico, kanye namasevisi engeziwe afana nokusakaza umculo nokubhaliselwe ezinkundleni zokuzijabulisa. Nge-Telcel, ungajabulela okuhlangenwe nakho kweselula okuphelele nokwanelisayo.
3. Izindlela ezahlukene zokwazi ibhalansi yakho ku-Telcel
Uma uyikhasimende le-Telcel futhi udinga ukwazi ibhalansi ye-akhawunti yakho, kunezindlela ezimbalwa ezilula zokwenza kanjalo. Okulandelayo, sizokukhombisa izinketho ezahlukene ukuze uthole lolu lwazi ngokushesha:
- Sebenzisa uhlelo lwe-Telcel: Ungadawuniloda uhlelo olusemthethweni lwe-Telcel kudivayisi yakho yeselula futhi ufinyelele i-akhawunti yakho ngokulandela izinyathelo eziboniswe esikrinini. Uma usungenile, uzokwazi ukubona ibhalansi yakho etholakalayo ngokucacile futhi kalula. Ngaphezu kwalokho, lolu hlelo lokusebenza luzokunikeza neminye imininingwane ewusizo, efana nokusetshenziswa kwedatha noma imizuzu etholakala ohlelweni lwakho.
- Dayela ocingweni lwakho: Uma ungafuni ukulanda uhlelo lokusebenza noma ungenakho ukufinyelela ku-inthanethi, ungadayela u-*133# ocingweni lwakho lwe-Telcel bese ucindezela inkinobho yokushaya ucingo. Ngemizuzwana, uzothola umlayezo osesikrinini onolwazi oluningiliziwe mayelana nebhalansi yakho yamanje.
- Thumela umlayezo wombhalo: Enye indlela ukuthumela umlayezo wombhalo enombolweni ethi 7373 negama elithi 'BALANCE'. I-Telcel izophendula ngokushesha ngomlayezo ozofaka phakathi ibhalansi yakho etholakalayo.
Khumbula ukuthi lezi zinketho zikuvumela ukuthi wazi ibhalansi yakho nganoma yisiphi isikhathi nendawo, ngaphandle kokuthi uziyele mathupha esikhungweni sesevisi yamakhasimende. Khetha inketho ekufanele kakhulu futhi ugcine ukulawula okulula nokuphumelelayo kwezindleko zakho kwa-Telcel.
4. Ukungena kwimenyu yezinketho zefoni yakho ye-Telcel
Ukufinyelela imenyu yezinketho zefoni yakho ye-Telcel kuyashesha futhi kulula. Okulandelayo, sizochaza izinyathelo ezidingekayo ukuze ukwazi ukufinyelela le menyu futhi usebenzise izici. yedivayisi yakho.
1. Okokuqala, vula ifoni yakho ye-Telcel uma ungakayivuli. Uma isivuliwe, yivule ngokufaka iphasiwedi yakho noma iphethini yokuvula.
2. Esikrinini Ekhaya, bheka isithonjana "Izilungiselelo" ngokuvamile esimelelwa igiya. Thepha lesi sithonjana ukuze ufinyelele kumenyu yezinketho zefoni yakho.
3. Uma usungaphakathi kwemenyu yezilungiselelo, ungathola izinhlobonhlobo zezinketho nezilungiselelo ukuze wenze ifoni yakho ibe ngeyakho ngokuvumelana nokuthandayo. Lezi zinketho zingabandakanya izilungiselelo zokuxhuma, umsindo, isibonisi, ukuphepha, izinhlelo zokusebenza, nokunye okuningi.
Khumbula ukuthi ukufinyelela imenyu yezinketho kuzokuvumela ukuthi ulungise izici ezahlukahlukene zefoni yakho ye-Telcel, ewusizo kakhulu ekwenzeni ulwazi lwakho lomsebenzisi lube ngokwakho kanye nokwenza kahle ukusebenza kocingo lwakho. Manje njengoba usuyazi ukuthi ungayifinyelela kanjani le menyu, hlola zonke izinketho ezitholakalayo futhi uthole okuningi kufoni yakho ye-Telcel. Ungangabazi ukubheka imanuwali yomsebenzisi wedivayisi yakho ukuze ufunde kabanzi mayelana nezici ezithile ezinikezayo!
5. Ukuhlola ibhalansi yakho ngenketho ethi “Ibhalansi Yami” ku-Telcel
Ukuhlola ibhalansi yakho kwa-Telcel kulula kakhulu ngenxa yenketho ethi “Ibhalansi Yami” etholakala endaweni yayo. Ukuze ufinyelele lesi sici, kufanele uqale ungene ku-akhawunti yakho kuwebhusayithi ye-Telcel noma ngohlelo lokusebenza lweselula. Uma usungaphakathi, yiya engxenyeni ethi “I-akhawunti” noma “I-akhawunti Yami” bese ubheka inketho ethi “Ibhalansi Yami”.
Uma ukhetha inketho ethi "Ibhalansi Yami", ibhalansi yamanje ye-akhawunti yakho ye-Telcel izovezwa esikrinini, kokubili ibhalansi eyinhloko nanoma iyiphi ibhalansi eyengeziwe ongase ube nayo, njengamabhonasi noma amaphromoshini. Ngaphezu kwalokho, uzokwazi futhi ukubona ukuphelelwa yisikhathi kwebhalansi yakho eyinhloko nanoma iyiphi idatha noma amaphakheji okushaya owathengile.
Uma ufuna ukwenza noma yimiphi imisebenzi eyengeziwe ngebhalansi yakho, njengokushaja kabusha noma ukuthenga amaphakheji engeziwe, ungenza kanjalo kulesi sigaba. Ngaphezu kwalokho, uzokwazi ukufinyelela kumlando onemininingwane yemisebenzi yakho yangaphambilini, okuzokuvumela ukuthi ulawule ngendlela oyisebenzisa ngayo imali. Khumbula ukuthi ungakwazi ukuhlola ibhalansi yakho ngokudayela u-*133# kumakhalekhukhwini wakho bese ulandela imiyalelo yemenyu. Ngalezi zinketho, uzohlala wazi futhi wazi ngebhalansi yakho ye-Telcel ngokushesha nakalula.
6. Ukusebenzisa umsebenzi othi “Balance Enquiry” kuwebhusayithi yeTelcel
Ukuze usebenzise umsebenzi othi “I-Balance Enquiry” kuwebhusayithi ye-Telcel, udinga kuphela ukulandela lezi zinyathelo ezilula. Okokuqala, qiniseka ukuthi unokufinyelela ku-inthanethi futhi uvule isiphequluli sakho sewebhu intandokazi. Okulandelayo, iya kuwebhusayithi esemthethweni ye-Telcel.
Uma usekhasini eliyinhloko, bheka ingxenye ethi “Uphenyo Lwebhalansi” noma “I-akhawunti Yami” bese uchofoza kuyo. Lokhu kuzokuyisa ekhasini elisha lapho kufanele ufake khona inombolo yakho yocingo kanye nephasiwedi ehlotshaniswa ne-akhawunti yakho ye-Telcel. Uma ungakabi nayo i-akhawunti, ungabhalisa kalula ngokulandela izinyathelo ezinikeziwe.
Uma usuyifakile imininingwane yakho, chofoza inkinobho ethi "Ngena Ngemvume" noma "Xhumana". Emizuzwaneni embalwa, ibhalansi ye-akhawunti yakho yamanje izoboniswa esikrinini. Ngale ndlela ungabheka ukuthi mingaki imizuzu, imilayezo nedatha yeselula osele, kanye namamegabhayithi atholakalayo ngohlelo lwakho lwe-inthanethi.
7. Uyazi kanjani ibhalansi yakho usebenzisa uhlelo lweselula lwe-Telcel
Ukwazi ibhalansi yakho usebenzisa uhlelo lokusebenza lweselula lwe-Telcel kulula kakhulu futhi kulula. Uhlelo lokusebenza likuvumela ukuthi ube nokufinyelela okusheshayo kulwazi lwe-akhawunti yakho futhi likusindise ekushayeni ucingo insizakalo yekhasimende noma shayela amakhodi efonini yakho. Okulandelayo, sizochaza Igxathu emvakwe gxathu indlela yokusebenzisa isicelo futhi ubone ibhalansi yakho ngemizuzwana embalwa.
1. Landa uhlelo lweselula lwe-Telcel kusuka isitolo sezinhlelo zokusebenza kusuka efonini yakho. Qiniseka ukuthi ulanda inguqulo esemthethweni ye-Telcel hhayi uhlelo lomgunyathi olungafaka engozini ukuphepha kwe-akhawunti yakho.
2. Vula uhlelo bese ungena ngegama lakho lomsebenzisi nephasiwedi ye-Telcel. Uma ungakabi nayo i-akhawunti, uzodinga ukudala eyodwa ngaphambi kokungena ngemvume. Qiniseka ukuthi ufaka idatha ngendlela efanele ukuze ugweme izinkinga zokufinyelela.
8. Ukuhlola ibhalansi yakho ngemiyalezo yombhalo ku-Telcel
Hlola ibhalansi yakho ngemilayezo yombhalo ku-Telcel
Uma uyikhasimende le-Telcel futhi udinga ukwazi ibhalansi ye-akhawunti yakho ngokushesha futhi kalula, usendaweni efanele! Kulesi sihloko sizokukhombisa ukuthi ungayibheka kanjani ibhalansi yakho ngemilayezo yombhalo ku-Telcel isinyathelo ngesinyathelo.
Ukuze uqale, qiniseka ukuthi ifoni yakho ephathekayo ye-Telcel ivuliwe futhi inesignali. Bese, landela lezi zinyathelo ezilula:
- Vula uhlelo lokusebenza lokuthumela umbhalo kufoni yakho bese udala umlayezo omusha.
- Enkambini ethi "Kuya" noma "Kumamukeli", thayipha inombolo ojwayele ukuyibhala noma ethi "333" ngaphandle kwamakhwothi.
- Emkhakheni wombhalo, faka igama elithi “BALANCE” ngaphandle kwezingcaphuno nangaphandle kokugcizelela.
- Ekugcineni, cindezela inkinobho yokuthumela futhi emizuzwaneni embalwa uzothola umlayezo wempendulo nebhalansi ye-akhawunti yakho ye-Telcel.
Khumbula ukuthi le sevisi imahhala futhi ungayisebenzisa nganoma yisiphi isikhathi sosuku. Ungahlola futhi ibhalansi kuwebhusayithi ye-Telcel noma ngohlelo lokusebenza lweselula lwe-Mi Telcel. Ungakhohlwa ukuqaphela ukuthi ezinye izinhlelo zingase zibe nemikhawulo ekufinyeleleni lolu lwazi ngomlayezo wombhalo!
9. Ukwazi ibhalansi yakho ngokudayela amakhodi kufoni yakho ye-Telcel
Uma ungumsebenzisi we-Telcel futhi udinga ukwazi ibhalansi yakho ngokushesha nakalula, ungakwenza lokho ngokudayela amakhodi ocingweni lwakho. Lawa makhodi azokuvumela ukuthi uthole imininingwane enemininingwane mayelana nebhalansi yakho yamanje kulayini wakho we-Telcel. Ngezansi, sizochaza isinyathelo ngesinyathelo indlela yokwenza le nqubo.
1. Okokuqala, vula ifoni yakho futhi ufinyelele isikrini sasekhaya.
2. Okulandelayo, vula uhlelo lokusebenza lwefoni bese uqinisekisa ukuthi ikhibhodi iyasebenza.
3. Kanye kukhibhodi, shayela ikhodi *133# endaweni yokudayela bese ucindezela inkinobho yokushaya ucingo. Le khodi iyona ekuvumela ukuthi uhlole ibhalansi yakho yamanje.
4. Ngemva kokudayela ikhodi, ifoni yakho ye-Telcel kufanele icubungule isicelo futhi izoveza isikrini esinolwazi lwebhalansi yakho yamanje. Qiniseka ukuthi ubhala phansi lolu lwazi ukuze ulubhekise esikhathini esizayo.
5. Lungile! Uyayazi ibhalansi yakho ngokudayela amakhodi kufoni yakho ye-Telcel. Khumbula ukuthi le ndlela iyashesha futhi kulula ukuyenza, futhi ikunikeza ulwazi oludingayo ngokushesha.
Uma noma kunini uba nezinkinga noma ungalutholi ulwazi lwakho lwebhalansi, sincoma ukuthi uzame futhi ngokudayela ikhodi futhi uqinisekise ukuthi unesignali yenethiwekhi enhle. Ungaphinda uthinte isevisi yamakhasimende yakwa-Telcel ukuze uthole usizo olwengeziwe.
Landela lezi zinyathelo futhi uzokwazi ukwazi ibhalansi yakho ngaphandle kokuphazamiseka. Khumbula ukuthi kubalulekile ukugcina irekhodi elibuyekeziwe lebhalansi yakho ukuze ulawule izindleko zakho futhi ugweme izinto ezingalindelekile. Ungangabazi ukusebenzisa le ndlela ukuze uhlale unolwazi oludingayo!
10. Ukusetha izikhumbuzi zezikhathi ukuze uhlole ibhalansi yakho ye-Telcel
Ukusetha izikhumbuzi ezivamile zokuhlola ibhalansi yakho ye-Telcel kuyindlela ewusizo yokugcina unolwazi ngezimali zeselula yakho. Ngenhlanhla, ngentuthuko yanamuhla yezobuchwepheshe, lo msebenzi usulula kakhulu futhi ulula kakhulu.
- 1. Ocingweni lwakho lwe-Telcel, hlola ukuthi unayo yini inguqulo yakamuva yohlelo lwe-Telcel olufakiwe noma uyilande esitolo sezinhlelo zokusebenza esihambisanayo.
- 2. Vula uhlelo lwe-Telcel bese ufinyelela i-akhawunti yakho ngenombolo yakho yocingo kanye nephasiwedi.
- 3. Uma usungaphakathi kohlelo lokusebenza, bheka inketho yokumisa noma izilungiselelo. Lokhu kungatholakala ezindaweni ezihlukene kuye ngenguqulo yohlelo lokusebenza, kodwa ngokuvamile kuba sekhoneni eliphezulu kwesokudla noma kumenyu yokudonsela phansi.
- 4. Ngaphakathi kwezilungiselelo, bheka inketho yesikhumbuzi noma yezaziso.
- 5. Yenza kusebenze inketho "yesikhumbuzi sebhalansi".
Uma usuqedile lezi zinyathelo, uzothola izikhumbuzi zezikhathi ukuze uhlole ibhalansi yakho ye-Telcel. Lokhu kuzokusiza ukuthi ulandelele njalo izindleko zakho futhi ugweme izinto ezingalindelekile ezingemnandi lapho uhlala akukho ibhalansi.
Futhi khumbula ukubuyekeza izilungiselelo ezengeziwe zohlelo lokusebenza lwe-Telcel ukuze wenze izikhumbuzi zakho ngokwezifiso zakho ngokuvumelana nezintandokazi zakho. Ngale ndlela ungakwazi ukuphatha ibhalansi yakho ngempumelelo futhi uhlale unolwazi!
11. Ukugwema izimanga: Ungazithola kanjani izaziso zebhalansi ephansi ku-Telcel
Uma ungumsebenzisi we-Telcel futhi ufuna ukugwema ukuphelelwa ibhalansi kulayini wakho wocingo, sincoma ukuthi uvule izaziso zebhalansi ephansi. Ngale ndlela, uzothola umlayezo wombhalo uma ibhalansi yakho ingaphansi kwenani elithile elimiswe ngaphambilini, elizokuvumela ukuthi ushaje ngesikhathi futhi ugweme izimanga lapho uphelelwa ibhalansi ngesikhathi esibalulekile. Landela lezi zinyathelo ezingezansi ukuze wenze lesi sici sisebenze:
- Faka uhlelo lokusebenza lwe-"Telcel Yami" kusuka kumakhalekhukhwini wakho.
- Khetha inketho ethi "Izilungiselelo" kumenyu eyinhloko.
- Esigabeni esithi "Izaziso", khetha inketho ethi "Isaziso Sebhalansi Ephansi".
- Yenza kusebenze umsebenzi ngokubheka ibhokisi elihambisanayo.
- Setha inani elincane lokuthola isaziso. Ungakhetha inani elingashintshi noma usebenzise iphesenti lebhalansi yakho yamanje.
- Londoloza izinguquko bese uvala uhlelo lokusebenza.
Uma usuqedile lezi zinyathelo, uzothola umlayezo wombhalo kulayini wakho we-Telcel uma ibhalansi yakho ingaphansi kwenani elimisiwe. Lokhu kuzokuvumela ukuthi waziswe ngesikhathi futhi ugcwalise ibhalansi yakho ngaphambi kokuthi uphelelwe yikho. Khumbula ukuthi ungakwazi futhi ukushintsha izilungiselelo nganoma yisiphi isikhathi uma ufuna ukushintsha inani elincane ukuze uthole isaziso.
12. Ukuxazulula izinkinga ezivamile lapho uzama ukuthola ibhalansi yakho ku-Telcel
Ukwazi ibhalansi yakho ye-Telcel kubalulekile ukuze ulandelele izindleko zakho futhi uqinisekise ukuthi unesikweletu esanele sokushaya izingcingo noma ukusebenzisa amasevisi edatha. Nokho, kungase kube nezikhathi lapho uhlangabezana nezinkinga lapho uzama ukuthola lolu lwazi. Nazi ezinye izixazululo zezinkinga ezijwayelekile ongabhekana nazo:
- Hlola uxhumo lwakho: Qiniseka ukuthi ifoni yakho ixhunywe kunethiwekhi ye-Telcel nokuthi unokuxhumana okuhle. Uma ungenayo isignali, ungase ungakwazi ukufinyelela ulwazi lwakho lwebhalansi. Zama ukuya endaweni enesignali engcono noma uqalise kabusha ifoni yakho.
- Hlola inombolo yokudayela: Ukuze uthole ibhalansi yakho ye-Telcel, ngokuvamile kufanele ushayele ikhodi noma uthumele umlayezo wombhalo enombolweni ethile. Qinisekisa ukuthi usebenzisa ikhodi elungile nokuthi uyifake ngendlela efanele. Iphutha enombolweni yokudayela ingase ikuvimbele ekutholeni ibhalansi yakho.
- Hlola uhlelo lwakho lwesevisi: Uma unohlelo oluthile lwesevisi, kungase kube nemikhawulo noma imibandela yokuhlola ibhalansi yakho. Funda imigomo nemibandela yohlelo lwakho ngokucophelela ukuze uqiniseke ukuthi ulandela izinyathelo ezifanele.
Uma ngemva kokuqeda lezi zinyathelo ungakwazi ukuthola ibhalansi yakho ye-Telcel, sincoma ukuthi uxhumane nesevisi yamakhasimende yakwa-Telcel. Bazokwazi ukukunikeza usizo olwengeziwe futhi bakusize uxazulule noma yiziphi izinkinga zobuchwepheshe ohlangabezana nazo. Khumbula ukuba nolwazi lolayini wefoni yakho nanoma yimiphi imilayezo yephutha okungenzeka ukuthi uyitholile esandleni, njengoba lokhu kuzokwenza kube lula ukuxazulula inkinga yakho.
13. Ingabe ukusetshenziswa kwezinkonzo ezengeziwe kuyithinta kanjani ibhalansi yakho ye-Telcel?
Ukujoyina izinsiza ezengeziwe ze-Telcel kungakunikeza izinzuzo eziningi nokunethezeka, kodwa kubalulekile ukucabangela ukuthi kungayithinta kanjani ibhalansi yakho. Okulandelayo, sichaza ukuthi lesi sici sisebenza kanjani ukuze ukwazi ukuphatha ngempumelelo amasevisi akho engeziwe.
Okokuqala, kufanele wazi ukuthi ukuthola inkontileka yezinsizakalo ezengeziwe kusho izindleko ezengeziwe ezidonswa kubhalansi yakho enkulu. Ngakho-ke, kubalulekile ukuba nebhalansi eyanele ukuze ukwazi ukuzisebenzisa ngaphandle kwezinkinga. Uma ibhalansi yakho inganele, ungase ungakwazi ukufinyelela izinsiza ezengeziwe noma ungase ukhokhiswe ngokungeziwe.
Kubalulekile ukusho ukuthi ezinye izinsizakalo ezengeziwe zingase zibe nezindleko ezigxilile, kanti ezinye zingase zibe ukubhalisa kwanyanga zonke. Uma unanoma yimaphi amasevisi okubhalisa, kubalulekile ukuqinisekisa ukuthi unebhalansi eyanele isikhathi ngasinye sokukhokha ukuze ugweme ukukhansela noma ukuphazamiseka kwesevisi. Ukuze uhlole ibhalansi yakho, ungadayela u-*133# kusuka kumakhalekhukhwini wakho bese ulandela imiyalelo enikeziwe.
14. Izincomo zokugcina ukulawula okusebenzayo kwebhalansi yakho ye-Telcel
Ukuze ulondoloze ukulawula okusebenzayo kwebhalansi yakho ye-Telcel, sincoma ukuthi ulandele lezi zinyathelo:
1. Hlola ibhalansi yakho njalo: Kubalulekile ukuthi wazi inani lesikweletu onalo ku-akhawunti yakho ye-Telcel. Ungakwenza lokhu ngokudayela u-*133# ocingweni lwakho noma ngokungena kuhlelo lwe-Telcel kumakhalekhukhwini wakho.
2. Beka imikhawulo yokusebenzisa imali: Uma ufuna ukugwema ukusebenzisa imali engaphezu kwalokho obuhleliwe, ungasetha imikhawulo yokusebenzisa ku-akhawunti yakho ye-Telcel. Lesi sici sizokuvumela ukuthi usethe ukusetshenziswa kwanyanga zonke okuphezulu futhi uthole izaziso uma ususondele ekufinyeleleni lowo mkhawulo. Ukuze ulungiselele imikhawulo yokusebenzisa, yiya kuwebhusayithi ye-Telcel noma uthinte isevisi yamakhasimende.
3. Sebenzisa umsebenzi wokushajwa kabusha okuzenzakalelayo: Khohlwa ngokuphelelwa yisikweletu ngesikhathi esingafanele ngokunika amandla ukushajwa kabusha okuzenzakalelayo. Ungakwazi ukuhlela ukushajwa kabusha ngezikhathi ezithile ukuze uhlale ugcina ibhalansi eyanele ku-akhawunti yakho. Ukuze wenze lokhu kusebenze, finyelela kuhlelo lwe-Telcel noma uthinte isevisi yamakhasimende futhi unikeze imininingwane yekhadi lakho lesikweletu noma lasebhange.
Sengiphetha, ukwazi ukuthi ungayibheka kanjani ibhalansi yolayini wakho we-Telcel kubalulekile ukuze ugcine ukulawulwa okunembile kwezindleko zakho futhi uqinisekise ukuthi usebenzisa uhlelo lwakho ngendlela efanele. Ngezindlela ezilula nezisebenzayo ezifana nokusebenzisa inkundla ye-inthanethi ye-Mi Telcel, ukudayela amakhodi e-USSD noma ukulanda uhlelo lokusebenza olusemthethweni, ungakwazi ukufinyelela ngokushesha ulwazi lwebhalansi yakho kanye nomkhawulo wokusebenzisa.
Kubalulekile ukugqamisa ukuthi, kungakhathaliseki ukuthi ukhethani noma izidingo zakho, i-Telcel inikeza ezinye izindlela ezihlukahlukene ezivumelana nomsebenzisi ngamunye, ezinikeza lula kanye nokufinyelela kalula olwazini.
Ngaso sonke isikhathi khumbula ukuhlala unolwazi futhi usebenzise lezi zindlela zokuhlola ibhalansi ukuze ugweme izimanga ezingajabulisi kubhili yakho yanyanga zonke. Ngaphezu kwalokho, sebenzisa izinzuzo ezinikezwa i-Telcel, njengokuthi nethuba lokuthenga amaphakheji engeziwe, ukuhlola ukusebenzisa kwakho kanye nokufinyelela ukukhushulwa okukhethekile, konke ngokunethezeka kwedivayisi yakho yeselula.
Ngamafuphi, ukwazi ibhalansi yakho ye-Telcel akukuvumeli nje kuphela ukuthi ugcine ukulawula kahle izimali zakho, kodwa futhi kukunikeza inkululeko yokwenza ngokunenzuzo izinsizakalo nezinzuzo ohlinzekwa ngu-opharetha wefoni yakho ephathekayo. Hlala ukhumbula ukubaluleka kokuhlala uhlola ibhalansi yakho futhi ujabulele ukuzizwisa okuphelele nge-Telcel.
Ngingu-Sebastián Vidal, unjiniyela wekhompyutha ozifelayo ngobuchwepheshe kanye ne-DIY. Ngaphezu kwalokho, ngingumdali we tecnobits.com, lapho ngabelana khona ngezifundo zokwenza ubuchwepheshe bufinyeleleke kakhudlwana futhi buqonde wonke umuntu.