Ukuxhumana okuphumelelayo: indlela yokuthuthukisa amakhono akho okuxhumana.

La ukuxhumana okusebenzayo Kuyisihluthulelo sokusungula ubudlelwano obuqinile nobuphumelelayo kokubili ngokomuntu siqu nangokomsebenzi. Nokho, izikhathi eziningi Sibhekana nobunzima lapho siziveza ngokucacile noma siqonda abanye. Kulesi sihloko, sizokunikeza amathuluzi asebenzayo namathiphu okukwenza thuthukisa amakhono akho okuxhumana futhi uzuze ukuxhumana okuketshezi futhi okusebenzayo kuzo zonke izici zokuphila kwakho. Thola ukuthi ungayinqoba kanjani imigoqo futhi udlulise imibono yakho ngempumelelo ngamasu alula kanye nesimo sengqondo sobungane.

1. Isinyathelo ngesinyathelo ➡️ Ukuxhumana okuphumelelayo: ungawathuthukisa kanjani amakhono akho okuxhumana.

• Ukuxhumana okusebenzayo: Ungawathuthukisa kanjani amakhono akho okuxhumana
• Isinyathelo 1: Qonda ukubaluleka kokuxhumana ngempumelelo. Ukuxhumana okuphumelelayo kubalulekile kuzo zonke izici zempilo yethu, kokubili komuntu siqu kanye nochwepheshe. Kusivumela ukuthi sidlulisele imibono, imizwa nemibono ngokucacile nangokunembile, sigwema ukungaqondi nokungqubuzana.
• Isinyathelo 2: Lalela ngenkuthalo. Naka ukuthi ubani okhuluma nawe, khombisa intshisekelo futhi ubuze imibuzo efanele ukuze uqonde kangcono umlayezo. Gwema iziphazamiso futhi ugcine umbheka emehlweni umuntu okhulumayo.
• Isinyathelo 3: Cacisa futhi ucace lapho uveza imizwa yakho. Sebenzisa ulimi olulula futhi ugweme ukusetshenziswa kobuchwepheshe noma i-jargon engadida umkhulumeli wakho. Hlela imibono yakho ngaphambi kokukhuluma ukuze uyidlulise ngendlela ehlelekile neqondakala kalula.
• Isinyathelo 4: Sebenzisa ulimi lomzimba olufanele. Ukushukuma komzimba, isimo sobuso nokuma komzimba kungaphelelisa futhi kuqinise amazwi akho. Gcina ukuma okuvulekile nokukhululekile, futhi usebenzise ukuthinta okufanele ukuze ubonise ukwethembana nozwela.
• Isinyathelo 5: Zijwayeze uzwela. Ukuzifaka ezicathulweni zomunye umuntu kuzokusiza uqonde izidingo zabo kanye nemibono yabo. Bonisa ukuqonda nokuhlonipha imibono yabanye, ngisho noma ungavumelani nabo. Gwema ukuphazamisa futhi ulalele ngaphambi kokuphendula.
• Isinyathelo 6: Funda ukunikeza nokwamukela impendulo eyakhayo. Impendulo iyithuluzi elibalulekile lokuthuthukisa amakhono akho okuxhumana. Kwamukele ukugxekwa ngendlela eyakhayo, ngaphandle kokuthi uzenzele wena siqu, futhi unikeze impendulo ewusizo nenenhlonipho kwabanye.
• Isinyathelo 7: Zijwayeze ukuxhumana ngaphandle kokukhuluma. Ukuxhumana okungasho lutho, njengokubheka amehlo, ukuthinta komzimba, nephimbo, kudlala indima ebalulekile ekudluliseni imiyalezo. Naka lezi zici futhi uzisebenzise ngokufanele. ngempumelelo.
• Isinyathelo 8: Yiba nesineke futhi ubekezele. Ukuthuthukisa amakhono akho okuxhumana kuthatha isikhathi nokuzijwayeza njalo. Ungadangali uma wenza amaphutha noma uzizwa ungakhululekile ekuqaleni. Ngokuhamba kwesikhathi, uzobona ukuthi uphumelela kanjani futhi uqiniseka ngokwengeziwe ekuxhumaneni kwakho.

Imibuzo Nezimpendulo

1. ¿Qué es la comunicación efectiva?

Ukuxhumana okuphumelelayo yikhono lokudlulisa ulwazi ngendlela ecacile, enembayo neqondakalayo, uqinisekisa ukuthi umlayezo uhunyushwa ngendlela efanele umemukeli.

2. Kungani kubalulekile ukuthuthukisa amakhono okukhulumisana?

Ukuthuthukisa amakhono okuxhumana kubalulekile njengoba kusivumela ukuthi sakhe ukuxhumana okuqinile nabanye abantu, gwema ukungaqondi nokungqubuzana, futhi uzuze impumelelo enkulu ekudlulisweni kwemibono nemibono.

3. Yimaphi amanye amathiphu okuthuthukisa amakhono okuxhumana?

1. Lalela ngenkuthalo: Naka futhi ubonise isithakazelo kulokho omunye umuntu está diciendo.
2. Sebenzisa ulimi olucacile nolufushane: Gwema ukusebenzisa amagama ayinkimbinkimbi noma imishwana futhi uqiniseke ukuthi ukhuluma ngendlela elula futhi eqondile.
3. Mantén contacto visual: Ukubheka emehlweni omuntu okhuluma naye kudlulisa isithakazelo nokumethemba.
4. Qaphela ulimi lwakho olungakhulumi: Ukushukuma komzimba, ukuma nesimo sobuso nakho kuyaxhumana, ngakho-ke, qiniseka ukuthi kuhambisana nomlayezo wakho.
5. Buza futhi ucacise: Uma kukhona ongakuqondi, ungesabi ukucela ukucaciselwa noma ukubuza imibuzo ukuze ugweme ukungezwani.

4. Ngingakhuluma kanjani ngokuphumelelayo emsebenzini?

1. Hlela imibono yakho: Ngaphambi komhlangano noma isethulo, hlela imicabango yakho futhi ulungiselele ukwaziswa ofuna ukukudlulisela.
2. Adapta tu mensaje al público: Cabangela izidingo nolwazi lwababukeli bakho ukuze uvumelane nomlayezo wakho futhi usebenzise ulimi olufanele.
3. Practica la empatía: Zama ukuqonda imibono nemizwa yabanye ukuze ukhulume ngempumelelo nangokuqonda.
4. Cacisa futhi ufinyeze: Gwema ulwazi olungadingekile futhi usebenzise izibonelo noma izifaniso ukuze wenze kube lula ukuqonda.
5. Lalela ngenkuthalo: Naka izidingo nemibono yalabo osebenza nabo futhi uhloniphe iminikelo yabo.

5. Yimaphi amakhono adingekayo ekukhulumisaneni okuphumelelayo?

1. Ukulalela okusebenzayo: Naka futhi uqonde okushiwoyo.
2. Claridad: Veza imibono ngendlela ecacile neqondakalayo.
3. Uzwela: Qonda futhi uxhumane nabanye ngokomzwelo.
4. Lenguaje no verbal: Sebenzisa ukuthinta okufanelekile nokuveza umzimba.
5. Ngiyahlonipha: Bonisa ukucabangela futhi wazise imibono yabanye.

6. Ngingazijwayeza futhi ngithuthukise kanjani ikhono lami lokukhuluma?

1. Bamba iqhaza ezingxoxweni noma ezingxoxweni: Lokhu kuzokusiza ukuthi uthuthukise amakhono okuphikisana nokuveza imibono.
2. Funda izincwadi noma izihloko mayelana nokuxhumana: Thola ulwazi namathiphu asebenzayo ukuze uthuthukise amakhono akho.
3. Thatha izifundo noma ama-workshops: Ukuhambela izinhlelo zokuqeqesha kuzokunikeza amathuluzi namasu athile okuthuthukisa amakhono akho okuxhumana.
4. Qaphela futhi uhlaziye izixhumanisi eziphumelelayo: Naka abantu abagqamayo ngekhono labo lokuxhumana nokufunda esitayeleni sabo.
5. Cela impendulo: Cela impendulo nokugxekwa okwakhayo kubangani, osebenza nabo, noma abeluleki.

7. Yimaphi amaphutha avamile okufanele agwenywe ekukhulumisaneni okuphumelelayo?

1. Falta de atención: Ukuphazamisa noma ukuphazamisa omunye umuntu kungakhinyabeza ukuxhumana.
2. Ukusetshenziswa kolimi lobuchwepheshe noma i-jargon: Ukusebenzisa amagama ayinkimbinkimbi angaqondwa yiwo wonke umuntu kungabangela ukudideka.
3. Ziba ulimi olungakhulumi: Ukunganaki ukushukuma komzimba noma izinkulumo kungase kubangele ukungezwani.
4. Ungabuzi imibuzo ecacisayo: Ukungafuni ukucaciseleka lapho okuthile kungacacile kungaholela ekudidekeni.
5. Ukungalaleli ngokugcwele: Ukunganaki omunye umuntu kungaholela ekungaqondini noma ekulahlekeni kokuxhumana.

8. Ngingakuthuthukisa kanjani ukuxhumana kwami ​​​​ebudlelwaneni babantu?

1. Thuthukisa amakhono okuzwela: Zama ukuqonda nokuhlobana ngokomzwelo nabanye.
2. Veza imizwa nemibono yakho: Khuluma ngokukhululekile imicabango nemizwa yakho, ngendlela enenhlonipho neyokugomela.
3. Practica la escucha activa: Bonisa isithakazelo futhi uqonde lokho omunye umuntu akushoyo.
4. Evita interrumpir: Vumela omunye umuntu ukuthi aqedele ukuziveza ngaphambi kokuphendula.
5. Cabangela izidingo zabanye: Cabangela imibono nezidingo zabantu ekuxhumaneni kwakho.

9. Ukukhulumisana okuphumelelayo kubuthinta kanjani ubudlelwane bezisebenzi?

Ukuxhumana okuphumelelayo ebudlelwaneni bezabasebenzi kunomthelela endaweni yokusebenza enhle nekhiqizayo, ukukhuthaza ukubambisana okungcono nokuxazulula izinkinga phakathi kwamalungu eqembu.

10. Iyiphi indima yokuxhumana ngempumelelo ebuholini?

Ukuxhumana okuphumelelayo kubalulekile ebuholini njengoba kusivumela ukudlulisa imibono, ukugqugquzela amalungu eqembu, ukusungula okulindelwe okucacile futhi sizuze ukubumbana kweqembu okukhulu nokuzibophezela ekufezeni imigomo nezinjongo ezifanayo.