I-imeyili ayifikanga kodwa ikheli lilungile: Izimbangela nezisombululo ku-Outlook

Uma sihlangana ne- I-imeyili ayifikanga ku-OutlookInto yokuqala esiyicabangayo ukuthi kube yiphutha lethu. Nokho, ngezinye izikhathi siyamangala ukuthola ukuthi ikheli lilungile. Kwenzenjani?

Izimbangela zingahlukahluka: imikhawulo yebhokisi lemeyili, izihlungi zogaxekile, izinkinga zeseva yesikhashana, noma imithetho yendawo kanye nezilungiselelo. Kukhona cishe njalo incazelo etholakalayo kanye nekhambi eliphathekayo.. sibuyekeza konke lokhu ngezansi.

I-imeyili Engathunyelwanga ku-Outlook: Ukuhlola Okusheshayo

Ezimweni, Isaziso sokungalethiwe sinesizathu esifanayo nesokungatholakali kwesaziso sebhokisi leposi lakudala.: inkinga yesikhashana nge-akhawunti yomamukeli noma iseva. Ngaphambi kokuzama uhla olugcwele lwezisombululo, kufanelekile ukuzama ezimbalwa:

• Linda imizuzu embalwa bese uwuthumela kabusha umlayezoKwesinye isikhathi kuba yindaba yokuzama futhi.
• Hlola kabili ikheli lomamukeli futhi umthinte ngenye indlela. ukuze uqinisekise ukuthi usebenzisa ikheli elisha.
• Qinisekisa ukuthi i-Outlook ayisebenzi ungaxhunyiwe ku-inthanethiKumudwa ochaza ngesimo, uma ubona Okungaxhunyiwe ku-inthanethi, Ukusebenza Kungaxhunyiwe ku-inthanethi, noma umyalezo othi "Izama ukuxhuma," vula imodi ye-inthanethi: Thumela/Yamukela ithebhu, Iqembu Lokuncanyelwayo, Inketho Yokusebenza Ungaxhumekile Ku-inthanethi ukuze uyiguqule. Ungase udinge ukuvula umyalezo bese uwudlulisela phambili, noma cindezela u-Thumela/Yamukela.
• Hlola i-akhawunti yakhoUma ushintshe iphasiwedi yakho, ibuyekeze kuwo wonke amadivayisi. Uma kutholwe umsebenzi ongajwayelekile, i-akhawunti yakho kungenzeka ikhiywe isikhashana.

I-Outlook kuwebhu kanye Nomsizi Wokusekela Inkinga kumsebenzisi oyedwa

Sebenzisa I-Outlook ku-Web ukuhlukanisa ukuthi ibhokisi lemeyili lisebenza kahle yini kusevaUma i-imeyili ingena lapho, inkinga imvamisa kuba ngephrofayela yakho, inguqulo ye-Outlook, noma izengezo ku-PC yakho.

Qalisa i-Microsoft Support and Recovery Assistant (i-SaRA) kukhompuyutha ethintekile. Lokhu kuthola izinkinga ezivamile ze-Outlook ne-Microsoft 365 (amalayisensi, iphrofayela, inguqulo, ukumisa) futhi kukuqondise ekulungiseni. Uma udaba kuyi-Outlook ye-Mac noma ukufinyelela kweselula, Ungahlola izilungiselelo ngohlelo lokusebenza, kodwa ukufaka iwizadi kudinga i-PC.

 

I-Microsoft 365 Tools for Administrators

I-Microsoft 365 Inamathuluzi amaningi awusizo enkinga ye-imeyili engathunyelwanga ku-Outlook lapho ikheli lilungile:

• Isimo Sesevisi ye-Microsoft 365Esikhungweni Sokuqondisa, ngaphansi Kwesimo Sesevisi, hlola ukuthi i-Exchange Online ibonisa noma yikuphi ukwehlisa isithunzi noma izinkinga. Uma kunezinkinga, ukulethwa kungase kubambezeleke, futhi onjiniyela sebevele bayasebenza.
• Isilungisimaphutha Sokulethwa KwemeyiliEsikhungweni Somlawuli, sebenzisa i-Diagnostics. Xazulula izinkinga zokulethwa kwe-imeyili. Faka amakheli omthumeli nomamukeli futhi wenze izivivinyo ukuze uthole izimbangela nezilungiso eziphakanyisiwe.
• Ukulandelela imiyalezo esikhungweni sokuphatha se-Exchange. Ikuvumela ukuthi ulandelele umlayezo njengoba uhamba nge-Exchange Online ukuphendula imibuzo yomsebenzisi, ukulungisa iphutha lokugeleza kwe-imeyili, noma ukuqinisekisa izinguquko zenqubomgomo. Uyivula kanjani uma ungumqondisi: Ngena ngemvume ku-Microsoft 365, khetha u-Admin, uye kokuthi Exchange, futhi ngaphansi kokugeleza kwe-Mail, khetha Ukulandela Umlayezo.
• Qalisa ukulandelela okukhawulelwe kumsebenzisi ofanele nesikhathi. Ngokuzenzakalelayo isesha amahora angama-48. Setha Ibanga Ledethi, engeza umthumeli nomamukeli bese ucindezela okuthi SeshaEmiphumeleni uzobona isimo (isibonelo, Kulethiwe). Khetha umlayezo ukuze ubuke Imininingwane futhi ulandele ukwaziswa Kokulungisa. Ukuze uthole olunye usesho, sebenzisa imibandela yokucacisa futhi ucacise kabusha.

Ama-FAQ OkulandelelaIdatha ingathatha imizuzu eyi-10 kuya ehoreni ukuze ivele; uma ubona iphutha lokuvala, yenza inqubo ibe lula. Uma umlayezo uthatha isikhathi eside, izimbangela zihlanganisa indawo engasabeli, imilayezo emide kakhulu, ukubambezeleka kwesevisi, noma ukuvimbela izihlungi.

I-Outlook.com: Uma ungakwazi ukuthumela

Kwesinye isikhathi imbangela ye-imeyili engathunyelwanga ku-Outlook ingu zama ukunamathisela amafayela amakhulu kuno-25 MBIsixazululo salezi zimo ukunciphisa noma ukwabelana ngefu.

Amanye amathuba yilawa:

• Dikheli lomamukeli elingekho.
• Ibhokisi lemeyili lomamukeli ligcwele.
• Izinkinga zeseva indawo oya kuyo.
• Izihlungi ezilwa nogaxekile ezimaka umlayezo wakho njengogaxekile.

Uma usebenzisa isiginesha, zama ukuyisusa uma inikeza iphutha. naphambili. Cela umamukeli ukuthi akwengeze ohlwini lwabathumeli abaphephile futhi aqiniseke ukuthi umlondolozile oxhumana naye ebhukwini lakho lamakheli. Uma ubona iphutha ekuxhumekeni kuseva yomamukeli, buyekeza ikheli lakho noma isibizo esisuka kuzilungiselelo zakho ze-Outlook.com.

 

Uma uhlela umlayezo nge "Ungalethi ngaphambili" futhi ayithunyelwa ngesikhathi esihleliwe, ngokuvamile ngenxa yalokho Imodi Yokushintshanisa Inqolobane ngoba i-Outlook yayingavuliwe ngaleso sikhathi. Kumodi yenqolobane, i-Outlook isebenzisa ifayela lendawo .ost futhi ibeka umlayezo ku-Outbox yendawo. Iseva ayikwazi ukuyithumela ngaphandle kwe-Outlook esebenzayo ukuze ivumelanise.

Uma ubona izifunda ezifana Okungaxhunyiwe ku-inthanethi noma Ukusebenza ungaxhunyiwe ku-inthanethi, buyela kumodi ye-inthanethi njengoba kuchazwe ngenhla bese uzama ukuthumela futhi. Uma umlayezo usebhokisini lakho lokuphumayo, yivule, uhlole isikhathi esihleliwe, bese uwuthumela futhi.

Amakhodi e-NDR nezimbangela ezijwayelekile ku-Exchange Online ne-Outlook

I Izaziso ze-NDR Lezi ziwusizo kakhulu kuzimo ze-imeyili ze-Outlook ezingaletheki. Afaka amakhodi ezinombolo akhombisa imbangela yephutha (okusisiza ukuthi sithole isixazululo esifanele). Ngezansi isifinyezo samakhodi angu-4.xx no-5.xx, kanye nencazelo yawo nezenzo ezivame kakhulu:

• 432 4.3.2 STOREDRV.Delive; umkhawulo wochungechunge lwesiqukathi weqiwe: Ibhokisi lemeyili lomamukeli likhawulela ukwamukela ngoba imeyili eningi ifika ngokushesha kakhulu; lesi isilinganiso sokuvikela imininingwane egciniwe. Sicela ulinde bese uzama futhi.
• 4.4.7 Umlayezo uphelelwe yisikhathi: Umlayezo okulayini uphelelwe yisikhathi ngemva kwemizamo ehlulekile. Lokhu ngokuvamile kungenxa yenkinga ngeseva eyamukelayo, ukuphela kwesikhathi, noma imikhawulo kanhlokweni. Hlola ikheli leseva yendawo kanye nokucushwa; nciphisa abamukeli uma kunesidingo futhi uthumele kabusha.
• 4.4.8 Abasingathi be-MX besizinda behlulekile ukuqinisekiswa kwe-MTA-STS: Umsingathi wendawo ye-MX akafani nenqubomgomo yesizinda ye-MTA-STS. Buyekeza inqubomgomo yendawo okuyiwa kuyo.
• 4.4.316 Ukuxhumana kwenqatshiwe : Ayikwazi ukuxhuma kuseva yangaphandle; lokhu cishe kuhlale kuyinkinga kumamukeli noma inethiwekhi yakhe. Sebenzisa ikheli le-IP lomlayezo ukuze uhlonze umuntu onesibopho.
• 450 4.4.317 Ayikwazi ukuxhuma kuseva ekude : Uchungechunge lwesitifiketi esigcwele alikho ngesikhathi sokuxhawula i-TLS; I-Exchange Online ayikwazi ukuqinisekisa. Lungisa izitifiketi kuseva ekude.
• 4.5.3 Abamukeli abaningi kakhulu: Bangaphezu kuka-200 abamukeli bezimvilophu ze-SMTP abavela esizindeni esifanayo. Hlukanisa ukuthumela kumaqoqo amancane.
• 4.7.5 Isitifiketi esikude sihlulekile ukuqinisekiswa kwe-MTA-STS: Isitifiketi seseva eqondisiwe asihambisani ne-CA ethenjwayo noma amagama awafani nenqubomgomo ye-STS.
• 4.7.26 Ukufinyelela kunqatshiwe, umlayezo othunyelwe nge-IPv6 kufanele udlule ku-SPF noma i-DKIM: isiginesha engekho. Lungiselela i-SPF noma i-DKIM ye-IPv6.
• 4.7.321 ama-startls-awasekelwa: Ngemva kokudlula i-DNSSEC, iseva ayiphenduli kahle ku-STARTTLS noma ukuxhawula isandla kwehluleka. Hlola ukucushwa kweseva yendawo.
• 4.7.322 isitifiketi-siphelelwe yisikhathi: Isitifiketi seseva yendawo siphelelwe yisikhathi; sicela uvuselele i-X.509.
• 4.7.323 tlsa-okungavumelekileUkuqinisekisa kwe-DANE kuhlulekile; I-TLSA ayifani, ayilungiswanga kahle, noma iyahlaselwa. Bheka i-DANE ne-TLSA.
• 4.7.324 dnssec-okungavumelekile: Indawo okuyiwa kuyo ibonisa i-DNSSEC kodwa ayikwazi ukuqinisekiswa njengeyiqiniso. Bheka i-DNSSEC.
• 4.7.325 isitifiketi-umsingathi-ukungafani: I-CN yesitifiketi noma i-SAN ayifani nesizinda noma umsingathi we-MX. Lungisa isitifiketi noma i-MX ngokuya nge-DANE.
• 4.7.500-699 Ukufinyelela kunqatshiwe: kutholwe umsebenzi osolisayo; ukukhawulelwa kwesikhashana ngenkathi kuhlolwa.
• 4.7.850-899 Ukufinyelela kunqatshiwe: umsebenzi osolisayo ku-IP; ukuvinjwa kwesikhashana.
• 5.0.350 iphutha elejwayelekile njengesihloko esithi x-dg-ref side kakhulu noma isenzo esiceliwe asithathwanga: kutholakele ukwephulwa kwenqubomgomo (AS345). Hlola ifomethi ye-RTF nezinamathiselo ezifakwe kusidleke.
• 5.1.0 Umthumeli wenqatshiwe: Ikheli lomamukeli elifomethiwe ngokungalungile noma elingaxazululeki; okuvamile uma uphendula .msg amafayela alondolozwe nge-legacyExchangeDN. Lungisa ikheli bese uthumela futhi.
• 5.1.1 Ikheli lebhokisi leposi elingalungile: I-imeyili yomamukeli engapeliwe kahle noma engekho, inqolobane yomamukeli ephelelwe yisikhathi, noma i-DN yefa engavumelekile. Sula inqolobane yokuqedela ngokuzenzakalela bese usakaza umlayezo omusha.
• 5.1.8 Ukufinyelela kwenqatshiwe, umthumeli omubi ophumayo: I-akhawunti ivinjiwe ukuthumela ugaxekile; ngokuvamile onakalisiwe. Setha kabusha imininingwane futhi uhlanze amadivayisi.
• 5.1.10 Umamukeli akatholakalanga: Ikheli le-SMTP lomamukeli alitholakali; sicela uqinisekise futhi ukulungise.
• 5.1.20 Okuningi Kwangaphandle Ngaphandle Komthumeli: Amakheli amaningi ku-Kusuka ngaphandle kokucacisa Umthumeli. Ilungisa izihloko ngokuya nge-RFC.
• 5.1.90 umkhawulo wosuku womamukeli ofinyelelwe: yeqa imikhawulo yokuthumela; kungase kubonise ukuvumelana.
• 5.2.2 Isabelo sokulethwa seqiwe: : Umamukeli noma umkhawulo wemvamisa yomlayezo weqiwe.
• 5.2.121 Umkhawulo wehora womamukeli osuka kumthumeli weqiwe: yehlisa isilinganiso sehora kulowo mamukeli.
• 5.2.122 umkhawulo wokwamukela ngehora weqiwe: umamukeli ufinyelele umkhawulo wesikhathi sakhe.
• 5.3.190 Ukubhala ngaphakathi kwezakhiwo ku-Microsoft 365 akusekelwa uma ukugcinwa kwengobo yomlando kukhutshaziwe: Inika amandla ukubhala noma iguqule indawo yokubhala.
• 5.4.1 I-Relay Access Yenqatshiwe: Iseva ayamukeli imeyili yesizinda; iseva noma iphutha lokumisa i-DNS.
• 5.4.1 Ikheli lomamukeli linqatshiwe: Ukufinyelela kunqatshiwe: Umamukeli ongekho; isebenzisa ukuvinjwa konqenqema okususelwe kumkhombandlela ukuze yenqabe abamukeli abangavumelekile.
• 5.4.6 noma 5.4.14 iluphu yomzila itholiwe: Iluphu yemeyili ngokumisa. Hlola ukudlulisela phambili okuzenzakalelayo nemithetho emthonjeni nasendaweni.
• 5.4.8 Abasingathi be-MX behlulekile ukuqinisekiswa kwe-MTA-STS: Umsingathi we-MX akafani nenqubomgomo yesizinda se-STS.
• 5.4.300 Umlayezo uphelelwe yisikhathi: I-imeyili ithathe isikhathi eside kakhulu noma i-NDR ayikwazanga ukubuyiselwa kumthumeli.
• 5.5.0 550 5.5.0 Isinyathelo esiceliwe asithathwa: ibhokisi lemeyili alitholakali: hotmail.com noma izizinda ze-outlook.com azitholakali ekusesheni kwe-SMTP; efana ne-5.1.10.
• 5.6.11 Izinhlamvu ezingavumelekile: Iklayenti lengeze izinhlamvu zefonti zomugqa ogcwele ezingavumelekile; sicela ulungise ukufometha.
• 5.7.1 Ukulethwa akugunyaziwe: Umthumeli akagunyaziwe ukuthumela kulowo mamukeli noma iqembu. Cela imvume noma ulungise imithetho yezokuthutha.
• 5.7.1 Ayikwazi ukudlulisa: Isistimu yokuthumela izama ukudluliswa okungagunyaziwe, noma umamukeli akazamukeli izizinda ezishiwo. Lokhu kujwayelekile nasemizamweni yogaxekile. Lungisa MX noma izimvume edluliselwe.
• 5.7.1 Iklayenti alizange liqinisekiswe: Iseva eyamukelayo idinga ukuqinisekiswa ngaphambi kokuthumela; lungisa ukufakazela ubuqiniso.
• 5.7.5 Isitifiketi esikude sehlulekile i-MTA-STS: : Inkinga ngesitifiketi seseva yendawo ngokuya nge-MTA-STS.
• 5.7.12 Umthumeli akagunyazwanga yinhlangano: Umamukeli wenqaba ama-imeyili angaphandle; umlawuli kuphela ongashintsha lokhu.
• 5.7.23 Ukwephulwa kwe-SPF: Ukwehluleka kwe-SPF ngokuya ngenqubomgomo yendawo okuyiwa kuyo.
• 5.7.25 IPv6 ngaphandle kwe-DNS Ehlehlayo: Ikheli lokuthumela le-IPv6 lidinga i-PTR.
• 5.7.57 Iklayenti aliqinisekisiwe ukuthi lithumele ngokungaziwa phakathi ne-MAIL FROM: Amadivayisi angalungiswanga kahle noma izinhlelo zokusebenza ngokumelene ne-smtp.office365.com.
• 5.7.64 I-TenantAttribution; Ukufinyelela kwe-Relay Kunqatshiwe: Isixhumi sokokufaka asiqondani kahle ngemva kwezinguquko ezisendaweni.
• 5.7.124 Umthumeli akekho ohlwini lwabathumeli abavunyelwe: Umthumeli akekho ohlwini oluvunyelwe lweqembu lokusabalalisa.
• 5.7.133 Umthumeli akagunyaziwe eqenjini: Iqembu limiselwe ukwenqaba abantu bangaphandle; lungisa izimvume noma ubuze umnikazi.
• 5.7.134 Umthumeli akaqinisekiswanga ngebhokisi lemeyili: ibhokisi lemeyili limiselwe ukwenqaba okwangaphandle.
• 5.7.13 noma 5.7.135 Umthumeli akaqinisekiswanga kufolda yomphakathi:: ifolda yomphakathi ivimba abangaphandle.
• 5.7.136 Umthumeli akazange agunyazwe umsebenzisi wemeyili: : umsebenzisi wemeyili wenqaba okwangaphandle.
• 5.7.232 Isiqashi sokuhlola sidlule umkhawulo wabamukeli bangaphandle ngamahora angama-24: Ukuthumela ezinkampanini zangaphandle kuvinjiwe kuze kube ngezansi komkhawulo.
• 5.7.233 Umqashisi weqe umkhawulo wabamukeli bangaphandle: ukulawula kancane kancane efasiteleni lamahora angu-24.
• 5.7.321 ama-startls-awasekelwa: I-STARTTLS ayisekelwe noma ukuxhawula kuhlulekile ngemva kwe-DNSSEC.
• 5.7.322 isitifiketi-siphelelwe yisikhathi: Isitifiketi siphelelwe yisikhathi kuseva yendawo.
• 5.7.323 tlsa-okungavumelekile: Ukuqinisekisa kwe-DANE kwehlulekile ngenxa yezizathu eziningi ezingaba khona (okuhlanganisa idethi yokuqala yesikhathi esizayo).
• 5.7.324 dnssec-okungavumelekile: Amarekhodi e-DNSSEC angavumelekile abuyiswe isizinda esiqondiwe.
• 5.7.325 isitifiketi-umsingathi-ukungafani: I-CN noma i-SAN ayifani nesizinda se-MX noma umsingathi ngokuya nge-DANE.

Izexwayiso ze-NDR zifaka amakhodi ezinombolo abonisa imbangela yokwehluleka.. Olandelayo, Inhlanganisela yamakhodi angu-4.xx nangu-5.xx anencazelo yawo nezenzo okuvame kakhulu:

Amarisidi okulethwa nokufunda: asebenza kanjani nokuthi awenza kanjani asebenze

I iziqinisekiso zokulethwa Amarisidi okufunda afakazela ukuthi umlayezo ufikile ebhokisini leposi, nokuthi uvuliwe. Imininingwane ebalulekile: umamukeli angenqaba ukuthumela amarisidi afundiwe, futhi amanye amaklayenti awawasekeli. Okusho ukuthi, awukwazi ukuphoqa muntu ukuthi azithumele.

• I-Outlook entsha ku-Windows: Lapho uqamba, khetha ithebhu ethi Izinketho futhi ngaphansi kokuthi Ukulandela ngomkhondo, khetha okuthi Cela Irisidi Lokulethwa noma Cela Irisidi Efundiwe. Uma ungayiboni inketho, vula Izinketho Eziningi ngakwesokudla kude kweribhoni bese uyikhetha.
• I-Classic Outlook ku-WindowsKu-imeyili entsha, yiya kuthebhu ethi Izinketho > Ukulandelela, khetha ibhokisi lokuqinisekisa olidingayo, bese uthumela. Uma ubhala Kufasitelana Lokufunda, hamba kuthebhu yomlayezo > Iqembu lamalebula > vula Izakhiwo bese ukhetha izinketho ezifanele zokuvota nokulandelela.
• I-Outlook ku-Web: Lapho uqamba, ithebhu Yezinketho > Ukulandelela, aYenza kusebenze ukudiliva noma ukufunda amarisidi. Uma zingaveli kokuthi Izinketho, sebenzisa Izinketho Eziningi ekugcineni kweribhoni.
• I-Outlook.comAwukwazi ukucela amarisidi okufunda ngokuqondile kuwebhu ye-Outlook.com, kodwa ungawacela lapho uthumela ku-Outlook ye-Windows usebenzisa i-akhawunti ye-Outlook.com. Ku-Outlook.com, ungakhetha ukuthi uphendula kanjani ezicelweni ezifundiwe kokuthi Izilungiselelo > Amarisidi Okufunda.

Yonke inkinga engalethiki ineseluleko esiwusizo kumathuluzi e-NDR noma e-Microsoft 365.; ngokubuyekezwa okuhleliwe kwekheli le-Outlook, isimo sesevisi, ukuxilonga, ukulandelela umlayezo, izinqubomgomo zokulwa nogaxekile, imikhawulo, nezilungiselelo zendawo. ukugeleza kwe-imeyili okuthembekile nokubikezelwayo kungasungulwa kabusha.