Uma uyikhasimende le-Telcel elifuna indlela esheshayo nelula yokukhulisa ibhalansi yakho, usendaweni efanele. Kulesi sihloko, sizochaza kanjani ukwenza kusengaphambili Ibhalansi ye-Telcel, ukuze ukwazi ukujabulela amasevisi omakhalekhukhwini lapho uwadinga kakhulu. Qhubeka ufunda ukuze uthole izinyathelo ezidingekayo futhi usebenzise le nketho elula enikezwa ngabakwa-Telcel.
Imibuzo Nezimpendulo
Ungayithuthukisa kanjani ibhalansi kuTelcel?
- Ngena ngemvume kuhlelo lokusebenza lwe-Mi Telcel noma faka iwebhusayithi ye-Telcel esemthethweni.
- Khetha inketho ethi "Advance balance" ngaphakathi kwemenyu yezinketho.
- Khetha inani ofisa ukulithuthukisa futhi uqinisekise okwenziwayo.
- Buyekeza ulwazi lwakho olusengaphambili bese uchofoza okuthi "KULUNGILE" ukuze uqedele.
- Uzothola umyalezo wokuqinisekisa kanye ne- ukuqhubekela phambili kwebhalansi kulayini wakho.
Kubiza malini ukuqhubekela phambili ibhalansi ku-Telcel?
- Izindleko ze ibhalansi kusengaphambili ku-Telcel kuyahlukahluka kuye ngenani ofuna ukulithuthukisa.
- Ngokuvamile, i-Telcel ikhokhisa ikhomishini yemali esele ngaphambi kwesikhathi.
- Ukuze wazi izindleko eziqondile, kuyatuseka ukuthintana newebhusayithi esemthethweni ye-Telcel noma uxhumane nesevisi yamakhasimende.
Yiziphi izimfuneko zokuthuthukisa ibhalansi ku-Telcel?
- Yiba umsebenzisi we-Telcel futhi ube nolayini osebenzayo.
- Iba nebhalansi etholakalayo kulayini wakho, njengoba imali yangaphambi kwesikhathi izodonswa ekushajweni kwakho okulandelayo.
- Thola ukufinyelela kuhlelo lokusebenza lwe-Mi Telcel noma iwebhusayithi ye-Telcel esemthethweni.
Kufanele kukhokhwe nini imali esele esele kwa-Telcel?
- Ibhalansi ye-Telcel kusengaphambili kufanele ikhokhwe emalini yakho yokushajwa kabusha elandelayo.
- Inani elithuthukisiwe lizodonswa ngokuzenzakalelayo ekushajweni kwakho okulandelayo.
Ngingayibheka kanjani ibhalansi yami ngemva kokuyithuthukisa ku-Telcel?
- Shayela u-*133# kweyakho Umakhalekhukhwini weTelcel bese ucindezela inkinobho yokushaya ucingo.
- Okulandelayo, uzothola umlayezo onolwazi lwebhalansi yakho.
Ngingakwazi yini ukuqhubekisela phambili ibhalansi ku- Telcel ngaphandle kokuba nebhalansi etholakalayo?
- Cha, kuyadingeka ukuthi kube nebhalansi etholakalayo kulayini wakho ukuze ukwazi ukuwuqhubekisela phambili.
- Ibhalansi esele ngaphambi kwesikhathi izodonswa ekushajweni kwakho okulandelayo.
Ingabe ukhona umkhawulo wokuthuthukisa ibhalansi e-Telcel?
- Yebo, kwa-Telcel kukhona umkhawulo webhalansi ethuthukisiwe.
- Umkhawulo ungahluka kuye ngohlelo lwakho nephrofayela yekhasimende.
- Ukuze wazi umkhawulo oqondile, kuyatuseka ukuthintana newebhusayithi esemthethweni ye-Telcel noma uxhumane nesevisi yamakhasimende.
Iziphi izinzuzo ezinikezwa ibhalansi ethuthukisiwe kwa-Telcel?
- Ikuvumela ukuthi ube nebhalansi eyengeziwe uma kunezimo eziphuthumayo noma izidingo eziphuthumayo.
- Ayidingi izinqubo eziyinkimbinkimbi noma ukuya egatsheni.
- Kuyindlela esheshayo nelula yokuthola ibhalansi kulayini wakho we-Telcel.
Yini okufanele ngiyenze uma ibhalansi yami yokudlulela phambili kwa-Telcel ingenziwanga?
- Qinisekisa ukuthi unebhalansi etholakalayo kulayini wakho ngaphambi kokuzama ukuwuthuthukisa futhi.
- Qiniseka ukuthi uzilandela kahle izinyathelo ukuze "uqhubekisele phambili ibhalansi."
- Uma inkinga iqhubeka, xhumana nesevisi yamakhasimende yakwa-Telcel ukuze uthole usizo.
Ngingakwazi ukukhansela noma ngihlehlise ibhalansi esele kwaTelcel?
- Akwenzeki ukuthi ukhansele noma uhlehlise imali esele isele ku-Telcel uma seyenziwe.
- Inani elingaphambi kwesikhathi lizodonswa ngokuzenzakalelayo ekushajweni kwakho okulandelayo.
Ngingu-Sebastián Vidal, unjiniyela wekhompyutha ozifelayo ngobuchwepheshe kanye ne-DIY. Ngaphezu kwalokho, ngingumdali we tecnobits.com, lapho ngabelana khona ngezifundo zokwenza ubuchwepheshe bufinyeleleke kakhudlwana futhi buqonde wonke umuntu.