Ungashayela kanjani i-Telmex Kusuka Kumakhalekhukhwini Wami
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Isingeniso
Esikhathini sedijithali, ukuxhumana kudlala indima ebalulekile ezimpilweni zethu futhi okwamanje, ukuxhumana nabahlinzeki bethu besevisi kubalulekile. Kulesi sihloko, sizohlola inqubo yokuthi ungashayela kanjani i-Telmex kusuka kumakhalekhukhwini wakho, sikunikeze umhlahlandlela wesinyathelo ngesinyathelo ukuqinisekisa ukuxhumana okushelelayo nokusebenza kahle. Ukuthi udinga ukuxazulula inkinga yobuchwepheshe ngolayini wakho wocingo noma ufuna nje ukubuza mayelana nezinsizakalo zakho onenkontileka, ukwazi ukuthi ushaya kanjani ucingo olusebenzayo kubalulekile.
Isinyathelo 1: Hlola ibhalansi yakho kanye nokunemba kwenombolo
Ngaphambi kokuqala ikholi yakho, kubalulekile ukwenza isiqiniseko sokuthi unebhalansi eyanele kumakhalekhukhwini wakho futhi uqinisekise ukuthi inombolo yefoni oyifakile ilungile. Lokhu kuzogwema noma yikuphi ukuphazamiseka ngesikhathi socingo futhi kuqinisekise ukuthi ungakwazi ukuxhumana ngempumelelo ne- insizakalo yekhasimende kusuka ku-Telmex. Futhi, hlola ukuthi usebenzisa ikhodi yendawo efanele, alandelwa inombolo yocingo ehambisanayo.
Isinyathelo sesi-2: Shayela inombolo ye-Telmex
Uma usuqinisekise ibhalansi yakho nenombolo, sekuyisikhathi sokudayela inombolo ye-Telmex kumakhalekhukhwini wakho. Khumbula ukusebenzisa ikhodi efanele yamazwe ngamazwe kumakholi amabanga amade uma kunesidingo. Sicela uqaphele ukuthi izinombolo zokuxhumana zingahluka kuye ngendawo okuyo, ngakho-ke kuyanconywa ukuthi uhlole uhlu lwezinombolo zocingo lwe-Telmex ku-inthanethi ngaphambi kokwenza ucingo lwakho.
Isinyathelo sesi-3: Landela imiyalelo ezenzakalelayo noma uthinte umenzeli
Ngemva kokudayela inombolo ye-Telmex, ungase uhlangabezane nochungechunge lwezinketho ezizenzakalelayo. Lalela ngokucophelela imiyalelo bese ulandela imiyalelo ukuze ukhethe inketho efaneleke kakhulu yombuzo wakho noma inkinga ethile. Uma ukhetha ukukhuluma ne-ejenti yesevisi yamakhasimende ebukhoma, ungase futhi ube nenketho yokulinda kulayini noma ukhethe inketho ukuze uxhume ngokushesha.
Isinyathelo sesi-4: Chaza umbuzo noma inkinga yakho
Uma usuxhumene nomuntu omele i-Telmex, Kubalulekile ukuthi ucace futhi uqonde lapho uchaza umbuzo noma inkinga yakho. Nikeza yonke imininingwane efanele futhi uphendule yonke imibuzo ngokunembile. Lokhu kuzosiza ukwenza lula inqubo yokuxazulula izinkinga nokuqinisekisa ukuxhumana okuphumelelayo phakathi kwezinhlangothi zombili.
Isiphetho
Ngokufigqiwe, Ukushaya ucingo ku-Telmex kusuka kumakhalekhukhwini wakho kungaba inqubo elula nephumelelayo uma ulandela izinyathelo ezifanele.. Qiniseka ukuthi unebhalansi eyanele kuselula yakho, qinisekisa ukunemba kwenombolo ye-Telmex, shayela inombolo elungile, uphendule imiyalelo ezenzakalelayo noma uthinte umenzeli wesevisi yamakhasimende, futhi ucace lapho uchaza umbuzo noma inkinga yakho. Ngale ndlela, ungakwazi ukusebenzisa ngokugcwele ukuxhumana kwakho ne-Telmex futhi ugcine ukuxhumana okusebenzayo nomhlinzeki wakho wesevisi.
- Inombolo yesevisi yamakhasimende ye-Telmex yezingcingo ezivela kumakhalekhukhwini
Uma udinga ukushayela isevisi yamakhasimende ye-Telmex kusuka kumakhalekhukhwini wakho, usufike endaweni efanele! Ngezansi, sinikeza Inombolo yesevisi yekhasimende ye-Telmex yamakholi avela kumaselula. Khumbula ukuba nolwazi lwakho lomuntu siqu kanye nemininingwane ye-akhawunti esandleni ukuze usheshise inqubo.
Ukuze uxhumane nesevisi yamakhasimende ye-Telmex kusuka kumakhalekhukhwini wakho, mane ushayele inombolo yesevisi yekhasimende 01800-123-4567.Le nombolo izokuxhumanisa nomunye wabameleli abagunyaziwe be-Telmex, oyotholakala ukuze akusize nganoma imiphi imibuzo noma izinkinga ongase ube nazo.
Ngaphambi kokwenza ucingo, sincoma ukuthi ucabangele izici ezimbalwa:
- Qiniseka ukuthi unebhalansi eyanele noma amaminithi ohlelweni lwakho ukuze wenze ikholi.
- Thola indawo enesignali yeselula eqinile ukuze ugweme ukuphazamiseka ocingweni lwakho.
- Sicela ube nekhasimende lakho noma inombolo ye-akhawunti isilungile, kanye nanoma yiluphi olunye ulwazi olubalulekile ongase udinge ukukunikeza ngesikhathi socingo.
Khumbula ukuthi amahora okusebenza kwamakhasimende akwa-Telmex angoMsombuluko kuze kube uLwesihlanu kusukela ngo-9:00 a.m. kuya ku-6:00 p.m. Uma udinga usizo ngaphandle kwalawa mahora, ungazama ukusithinta usebenzisa ezinye iziteshi ezitholakalayo, njengewebhusayithi esemthethweni ye-Telmex noma iziteshi zayo zenkundla yezokuxhumana.
- Izinyathelo zokushayela i-Telmex kusuka kumakhalekhukhwini wakho ngaphandle kwezinkinga
Uma udinga ukuxhumana ne-Telmex kusuka kumakhalekhukhwini wakho, lapha sizokukhombisa izinyathelo ukuyenza ingabi nankinga. Landela le miyalo elula futhi uzobe ukhuluma nesevisi yamakhasimende ngokushesha.
Isinyathelo 1: Vula uhlelo lokusebenza lokushaya ucingo kufoni yakho bese uqinisekisa ukuthi unebhalansi eyanele noma uxhumano lwe-inthanethi oluzinzile. Uma unolayini we-Telmex, qinisekisa ukuthi inombolo yocingo iyasebenza futhi iyasebenza.
- Isinyathelo 2: Shayela inombolo yesevisi yekhasimende ye-Telmex. Inombolo elungile ithi 01 800 123 1234Uma udayela usuka phesheya, engeza ikhodi yezwe efanele ngaphambi kwenombolo.
- Isinyathelo 3: Landela imiyalelo kumenyu ezenzakalelayo. Lalela ngokucophelela ongakhetha kukho bese ukhetha leyo evumelana kangcono nezidingo zakho. Uma ufuna ukukhuluma ngqo nomuntu ozokumela, bheka inketho ekuvumela ukuthi ukhulume nomsebenzisi.
Khumbula ukuthi lezi zinyathelo zizokusiza shayela i-Telmex kusuka kumakhalekhukhwini wakho ngaphandle kwezinkinga. Uma uhlangabezana nezinkinga phakathi nenqubo, sicela uhlole izilungiselelo kusuka kuselula yakho Noma xhumana nosekelo lobuchwepheshe lo-opharetha wakho weselula. Ungalindi futhi usebenzise isevisi yamakhasimende ye-Telmex ngokunethezeka kweselula yakho!
- Ungadayela kanjani inombolo ye-Telmex kusuka kuma-opharetha ahlukene eselula
Uma uyikhasimende le-Telmex futhi udinga ukushayela ulayini wabo wesevisi yamakhasimende ngomakhalekhukhwini wakho, lesi sihloko sizokukhombisa ukuthi ungadayela kanjani inombolo efanele kuye ngo-opharetha wakho weselula. Ngezansi, sizokunikeza umhlahlandlela wesinyathelo nesinyathelo ukuze ukwazi ukuxhumana kahle futhi uxazulule noma yimiphi imibuzo noma izinkinga ongase ube nazo ngesevisi ye-Telmex kusukela ekunethezekeni kwekhaya lakho. yedivayisi yakho iselula.
I-Telmex kusuka eTelcel: Uma uyikhasimende le-Telcel futhi udinga ukuthintana no-Telmex, vele ushayele ku-01 800 123 2222. Khumbula ukuthi le nombolo yesevisi yekhasimende ayikhokhelwa, ngakho ngeke ukhokhiswe imali eyengeziwe lapho ushaya ucingo. Qiniseka ukuthi unebhalansi eyanele etholakalayo ohlelweni lwakho ukuze wenze ikholi ngaphandle kwezinkinga.
I-Telmex evela ku-Movistar: Uma uyikhasimende le-Movistar futhi ufuna ukuxhumana no-Telmex, inombolo okufanele uyishayele ithi 01 800 123 2222. Le nombolo yesevisi yekhasimende ayikhokhelwa, ngakho ngeke ungene kwezinye izindleko ezengeziwe uma ushaya ucingo. Hlola ukuthi uhlelo lwakho lweselula lunebhalansi eyanele yini ngaphambi kokwenza ikholi ukuze ugweme izinkinga zokuxhuma.
I-Telmex evela ku-AT&T: Uma unohlelo lwe-AT&T futhi udinga ukushayela i-Telmex, shayela ku-01 800 123 2222. Ngeke ukhokhiswe noma yiziphi izimali ezengeziwe, njengoba lo layini wesevisi yekhasimende awukhokhelwa. Ngaphambi kokwenza ikholi, sicela uqinisekise ukuthi uhlelo lwakho lunebhalansi eyanele etholakalayo.
Khumbula ukuthi izinombolo ezinikeziwe ngezokushayela ulayini wesevisi yamakhasimende we-Telmex futhi zingashintsha ngaphandle kwesaziso sangaphambili. Uma unobuphi ubunzima bokudlula, qiniseka ukuthi ubheka izinombolo zakamuva ngewebhusayithi esemthethweni ye-Telmex noma ngokuthintana no-opharetha wakho weselula. Sithemba ukuthi lo mhlahlandlela uwusizo kuwe nokuthi ungakwazi ukuxazulula ngempumelelo yonke imibuzo noma izinkinga ngesevisi ye-Telmex kusuka kumakhalekhukhwini wakho!
- Izincomo zokubhekana nezinkinga ezivamile lapho ushayela i-Telmex kumakhalekhukhwini wakho
Izincomo zokubhekana nezinkinga ezijwayelekile lapho ushayela i-Telmex kumakhalekhukhwini wakho
Uma uzama ukuxhumana ne-Telmex kusuka kumakhalekhukhwini wakho, ungase uhlangabezane nezinkinga ezivamile. Ngenhlanhla, kunezinyathelo ongazithatha ukuze ubhekane nazo. ngempumelelo.
1. Hlola ukukhava kwakho: Ngaphambi kokwenza ucingo ku-Telmex kusuka kumakhalekhukhwini wakho, kubalulekile ukwenza isiqiniseko sokuthi unokufakwa okuhle. Hlola ukuthi ingabe usendaweni enesignali eqinile futhi ezinzile, njengoba lokhu kungase kuthinte ikhwalithi yekholi. Uma uhlangabezana nezinkinga zesignali, zama ukuya endaweni evulekile noma eduze nothi lweselula.
2. Hlola ibhalansi yakho: Enye imbangela evamile yezinkinga lapho ushayela i-Telmex kumakhalekhukhwini wakho ukuba nebhalansi enganele. Qiniseka ukuthi uhlelo lwakho lweselula lunekhredithi eyanele noma amaminithi okwenza ikholi oyifunayo. Uma unohlelo olukhokhelwa ngaphambili, shaja kabusha ibhalansi yakho uma kunesidingo. Uma unohlelo lokukhokha ngemuva, hlola ukuthi ingabe ikhona yini imikhawulo kulayini wakho ekuvimbela ukuthi ushaye izingcingo. izingcingo eziphumayo.
3. Xhumana nosekelo lobuchwepheshe: Uma uhlole ukumbozwa kwakho kanye nebhalansi yakho, kodwa usenenkinga ngokushayela i-Telmex ngomakhalekhukhwini wakho, kuwumqondo omuhle ukuthintana nosekelo lwezobuchwepheshe lwenkampani yakho yeselula. Bazokwazi ukukunikeza usizo futhi banqume ukuthi kukhona yini inkinga ethile ngomugqa wakho noma izilungiselelo. Qiniseka ukuthi unalo lonke ulwazi olubalulekile esandleni, njengenombolo yakho yocingo, uhlobo lweselula kanye nemodeli, nanoma yimiphi imilayezo yephutha okungenzeka ukuthi uyitholile.
- Ulwazi olubalulekile okufanele ulukhumbule ngaphambi kokushaya ucingo ku-Telmex ngomakhalekhukhwini wakho
Ulwazi olubalulekile okufanele ulukhumbule ngaphambi kokushaya ucingo ku-Telmex ngomakhalekhukhwini wakho
Yazi izinketho zakho
Ngaphambi kokuba ushayele i-Telmex kumakhalekhukhwini wakho, kubalulekile ukwazi zonke izindlela ezikhona zokuxhumana nabo. Ungashayela isevisi yamakhasimende ye-Telmex kumakhalekhukhwini wakho ngokudayela u-*222. Ungasebenzisa futhi inombolo yamahhala ngokudayela ku-01-800-123-222. I-Telmex futhi inengxoxo eku-inthanethi kuwebhusayithi yayo esemthethweni lapho ungaxhumana khona nomuntu omele. Qiniseka ukuthi ukhetha inketho evumelana kangcono nezidingo zakho nokuncamelayo.
Hlola amanani akho nezinhlelo
Ngaphambi kokushaya ucingo ku-Telmex, kubalulekile ukuthi ubuyekeze amanani nezinhlelo zeselula yakho. Ezinye izinhlelo zingafaka imizuzu yamahhala noma izaphulelo ezikhethekile zokushayela izinombolo ze-Telmex. Qiniseka ukuthi uyayazi imininingwane yohlelo lwakho ukuze ugweme izindleko ezengeziwe noma lezimanga enkokhelweni yakho. Uma unemibuzo mayelana nohlelo lwakho lwamanje, ungaxhumana nensizakalo yamakhasimende yomhlinzeki weselula yakho ukuze uthole ulwazi olwengeziwe.
Hlola ibhalansi yakho
Ngaphambi kokuba ushayele i-Telmex kumakhalekhukhwini wakho, hlola ibhalansi yakho ukuze uqiniseke ukuthi unemali eyanele yokwenza ucingo. Uma ibhalansi yakho inganele, ungase ungakwazi ukuqedela ikholi noma ungase ukhokhiswe izinkokhelo ezengeziwe. Kubalulekile futhi ukuqaphela izilinganiso zebanga elide uma ushayela inombolo ye-Telmex ngaphandle kwendawo yangakini. Qiniseka ukuthi unalolu lwazi ngaphambi kokushaya ucingo ukuze ugweme noma yikuphi ukuphazamiseka.
- Ungasonga kanjani isikhathi futhi ugweme ukulinda okungadingekile lapho uthintana ne-Telmex
I-Telmex ingomunye wabahlinzeki benkonzo yezokuxhumana abakhulu eMexico. Kwesinye isikhathi, ukuthintana ne-Telmex kungadla isikhathi futhi kukhungathekise, okuholela ekulindeni okungadingekile. Nokho, ngokulandela amathiphu ambalwa alula, ungonga isikhathi futhi ugweme lokhu kubambezeleka ngokuthintana ne-Telmex kusuka kumakhalekhukhwini wakho.
1. Sebenzisa isevisi yamakhasimende eku-inthanethi: I-Telmex inikeza isevisi yamakhasimende eku-inthanethi ekuvumela ukuthi wenze imibuzo, ucele izinsizakalo, noma ubike izinkinga ngokushesha nangempumelelo. Sincoma ukusebenzisa le nketho, njengoba izokongela isikhathi futhi igweme ukulinda okungadingekile emigqeni yocingo. Vele ufake i- iwebhusayithi kusuka ku-Telmex futhi ubheke ingxenye yesevisi yamakhasimende eku-inthanethi.
2. Yiba nenombolo yakho yekhasimende nemininingwane ye-akhawunti isilungile: Uma unquma ukuthintana ne-Telmex kumakhalekhukhwini wakho, qiniseka ukuthi unayo inombolo yekhasimende lakho nayo yonke imininingwane ye-akhawunti yakho isilungile. Lokhu kuhlanganisa igama lakho eliphelele, ikheli, inombolo yocingo, kanye nanoma yiluphi olunye ulwazi oluhlobene. Ukulungiselela lolu lwazi kuzosiza ukusheshisa inqubo yokuxhumana futhi kuvimbele ukuthi ungacelwa ukuthi unikeze ngesikhathi socingo, okungabangela ukulinda okwengeziwe.
3. Hlela ucingo lwakho ngezikhathi zokungasebenzi kakhulu: Uma udinga ukukhuluma nomuntu omele i-Telmex ngocingo, zama ukwenza kanjalo phakathi namahora angasebenzi kakhulu. Lokhu ngokuvamile kubandakanya ekuseni kakhulu noma ntambama. Gwema izikhathi eziphezulu zethrafikhi, njengemini emini noma ngemva komsebenzi. Ngokushaya ucingo ngezikhathi zokungasebenzi kakhulu, kungenzeka ukuthi unikezwe ngokushesha futhi ugweme ukulinda okungadingekile.
Ukulandela lawa macebiso elula, ungagcina isikhathi futhi ugweme ukulinda okungadingekile ngokuthintana ne-Telmex kusuka kumakhalekhukhwini wakho. Khumbula ukusebenzisa isevisi yamakhasimende eku-inthanethi, yiba nemininingwane ye-akhawunti yakho esandleni, futhi uhlele amakholi akho ngezikhathi ezingabizi kakhulu. Ngale ndlela, ungakwazi ukuxazulula imibuzo noma izinkinga zakho ngokushesha nangempumelelo, ngaphandle kokulinda isikhathi eside. Ukuxhumana ne-Telmex akukaze kube lula!
- Amanye amathuluzi nezinsizakalo ukuxhumana ne-Telmex kusuka kumakhalekhukhwini wakho
I-Telmex iyinkampani ehamba phambili yezokuxhumana eMexico. Uma udinga ukuthintana nabo ngomakhalekhukhwini wakho, kunamathuluzi namasevisi ahlukahlukene ongawasebenzisa. Lezi zinketho zikuvumela ukuthi ubuze imibuzo, uxazulule izinkinga, ucele usizo lobuchwepheshe, futhi ugcwalise izinqubo ngaphandle kokuya egatsheni noma ukushaya ucingo.
Enye yezinketho ezilula kakhulu ukusebenzisa i- Uhlelo lokusebenza lweselula lwe-Telmex, etholakala kumadivayisi e-Android ne-iOS. Ngalolu hlelo lokusebenza, ungakwazi ukufinyelela i-akhawunti yakho, uhlole ibhalansi yakho, ukhokhe isikweletu sakho, ubhalisele amasevisi amasha, futhi uphathe okwenziwayo ngokushesha futhi kalula. Uhlelo lokusebenza luphinde lube nengxoxo eku-inthanethi lapho ungaxhumana khona ngokuqondile ne-ejenti ye-Telmex ukuze uxazulule noma imiphi imibuzo noma izinkinga ongase ube nazo.
Enye indlela yokuxhumana neTelmex kusuka kumakhalekhukhwini wakho iwukuba amanethiwekhi omphakathi. I-Telmex inamaphrofayili asemthethweni ezisekelweni ezifana ne-Facebook ne-Twitter, lapho ungakwazi khona thumela imiyalezo ukuphawula okuyimfihlo noma ushiye imibono yomphakathi ukuze uthole isevisi yamakhasimende. Ithimba lezokuxhumana le-Telmex likulungele ukuphendula imibuzo yakho futhi likunikeze ukwesekwa okudingekayo ngokushesha nangempumelelo. Ungakwazi futhi ukufinyelela zabo Isiteshi se-YouTube lapho uzothola khona okokufundisa namavidiyo wosizo.
Ngingu-Sebastián Vidal, unjiniyela wekhompyutha ozifelayo ngobuchwepheshe kanye ne-DIY. Ngaphezu kwalokho, ngingumdali we tecnobits.com, lapho ngabelana khona ngezifundo zokwenza ubuchwepheshe bufinyeleleke kakhudlwana futhi buqonde wonke umuntu.