Kuyini i-AppleCare?

Isibuyekezo sokugcina: 11/07/2023

Kuyini i-AppleCare?

Ezweni lanamuhla lobuchwepheshe, kuvamile ukuba abathengi bafune ukuvikela izinto zabo zikagesi ezibalulekile. I-Apple Care iyisevisi ehlinzekwa yi-Apple Inc. ehlinzeka abasebenzisi bemikhiqizo ye-Apple ngekhava eyengeziwe yamadivayisi wabo. Empeleni, i-Apple Care iwuhlelo olunwetshiwe lwewaranti oludlula iwaranti yomkhiqizi evamile.

I-Apple Care ihlinzeka abasebenzisi ngokuthula kwengqondo okwengeziwe ngokunikeza ukwesekwa kochwepheshe nosizo lomuntu siqu uma kwenzeka kuba nezinkinga ngezinkinga zabo Idivayisi ye-Apple. Ukwengeza, le sevisi inweba emhlabeni jikelele, okusho ukuthi abasebenzisi bangafinyelela lolu xhaso noma kuphi emhlabeni lapho besebenzisa khona idivayisi yabo ye-Apple.

Ukufakwa kwe-Apple Care kuhlanganisa ukulungiswa nokushintshwa kwezingxenyekazi zekhompuyutha ezinesici ze-iPad, i-iPhone, i-Mac, neminye imikhiqizo ye-Apple. Kuphinde kufaka phakathi ukumbozwa kwebhethri, okungaba semqoka kakhulu kumadivayisi aphathekayo lapho impilo yebhethri ibalulekile.

Ukwengeza, i-Apple Care inikeza ukumbozwa okwengeziwe kwezingozi nokulimala kwengozi. Lokhu kusho ukuthi uma ukuwa, ukuchitheka koketshezi, nanoma yiluphi olunye uhlobo lwengozi kwenzeka, abasebenzisi bangathola usizo lokukhanda noma ukushintsha idivayisi yabo, ngaphansi kwemibandela ethile ebekwe yi-Apple.

Ngamafuphi, i-Apple Care iyindlela ebalulekile yalabo basebenzisi bomkhiqizo we-Apple abafuna ukuvikeleka okukhulu nokusekelwa kwamadivayisi wabo abalulekile. Ihlinzeka ngezinsiza eziningi ezedlula iwaranti evamile futhi inikeza abasebenzisi ukuthula kwengqondo abakudingayo ukuze bajabulele ngokugcwele ulwazi lwabo ngemikhiqizo ye-Apple.

1. Isingeniso se-Apple Care: Ingakuzuzisa kanjani le sevisi?

I-Apple Care iyisevisi yokusekelwa kwezobuchwepheshe ehlinzekwa yi-Apple engakunikeza izinzuzo eziningi lapho ubhekene nezinkinga ngemishini yakho ye-Apple. Nge-Apple Care, ungathola ukwesekwa kwefoni, ukufinyelela okokufundisa namathuluzi okuxazulula inkinga, kanye nekhono lokuthumela idivayisi yakho ukuthi iyokhandwa noma ishintshwe uma kunesidingo.

Enye yezinzuzo eziyinhloko ze-Apple Care ukwesekwa ngocingo. Uma uhlangabezana nenkinga ngedivayisi yakho, ungaxhumana nochwepheshe be-Apple ukuze uthole usizo. Kungakhathaliseki ukuthi udinga ukuxazulula inkinga yokusetha, ukuxazulula iphutha, noma uthole imiyalelo yokuthi ungasebenzisa kanjani isici esithile, ochwepheshe be-Apple bazotholakala ukuze banikeze isiqondiso nokusekelwa.

Ngaphezu kokusekelwa kwefoni, i-Apple Care inikeza ukufinyelela ezinhlobonhlobo zezifundo namathuluzi okuxazulula izinkinga. Lezi zinsiza zizokuvumela ukuthi ufunde ukuthi ungazixazulula kanjani izinkinga ezijwayelekile uwedwa, ngaphandle kokulinda usizo. Okokufundisa kubandakanya imiyalelo Igxathu emvakwe gxathu, amathiphu nezibonelo ezisebenzayo zokuxazulula izimo ezahlukene.

2. Ikhava ini i-Apple Care? Ukubheka iziqinisekiso kanye nokufakwa okuhlinzekwayo

Ukunakekelwa kwe-Apple iyisevisi yewaranti enwetshiwe enikezwa i-Apple ngemikhiqizo yayo. Ihlanganisa izinkinga eziningi kanye nomonakalo ongavela ngenkathi usebenzisa amadivayisi akho. Ngokuthenga i-Apple Care, abasebenzisi banokufinyelela ekusekelweni okukhethekile kwezobuchwepheshe, kokubili ngocingo nange-inthanethi, kanye nokuhlinzekwa kokulungiswa nokushintshwa kwezingxenye noma amadivaysi uma kwenzeka kwehluleka.

Ukufakwa kwe-Apple Care kufaka iziqinisekiso zehadiwe ye-Apple nesoftware. Imikhiqizo ye-Apple. Lokhu kusho ukuthi uma uhlangabezana nokungasebenzi kahle, ukwehluleka kungazelelwe, noma ukulimala ngokomzimba ngengozi, i-Apple Care izokunikeza usizo oludingekayo. Ungathola ukulungiswa yedivayisi yakho esitolo se-Apple esigunyaziwe noma ngokuthunyelwa ngqo esikhungweni sesevisi sakwa-Apple.

Izinkinga ezimbozwe i-Apple Care zihlanganisa wonke amaphutha okukhiqiza kanye nokukhubazeka, kanye nomonakalo odalwe izingozi, njengokuchitheka koketshezi noma amathonsi. Ukwengeza, amabhethri agcina ngaphansi kuka-80% womthamo wawo wangempela kanye nezindleko zokulungisa amadivayisi we-Apple asengaphansi kwewaranti yomkhiqizi nawo ayambozwa. Kodwa-ke, kufanelekile ukusho ukuthi i-Apple Care ayifaki umonakalo wamabomu noma umonakalo odalwe ukuguga okuvamile.

3. Isebenza kanjani i-Apple Care? Ukuhlola inqubo yokucela nokuthola isevisi

I-Apple Care iyisevisi yosizo lobuchwepheshe ehlinzekwa yi-Apple enikeza ukwesekwa okwengeziwe kanye nokufakwa kwemikhiqizo yomkhiqizo. Uma unenkinga nge idivayisi yakho ye-AppleNoma ngabe i-iPhone, i-iPad, iMac, nanoma yimuphi omunye umkhiqizo, ungacela isevisi yokulungisa nge-Apple Care. Inqubo ilula futhi ngezansi ngizokuqondisa isinyathelo ngesinyathelo ukuthi isebenza kanjani.

1. Into yokuqala okufanele uyenze ukuxhumana nabasekeli bezobuchwepheshe bakwa-Apple ngewebhusayithi yabo noma ngokushayela inombolo yocingo ebonisiwe. I-ejenti yokusekela izokuqondisa ohlelweni lokufaka isicelo futhi ikunikeze lonke ulwazi oludingayo ukuze uthole isevisi ye-Apple Care.

2. Uma usuthinte i-Apple, uzodinga ukunikeza imininingwane yenkinga yakho kanye nedivayisi oyidingayo ukuyilungisa. Kubalulekile ukuthi unikeze lonke ulwazi oludingekayo ngokucacile nangokufingqiwe ukuze kusheshiswe inqubo yesicelo.

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3. Ngemva kokunikeza ulwazi oludingekayo, uzonikezwa inombolo yecala futhi waziswe ngezinketho ezitholakalayo zokulungisa. Kuye ngohlobo lwenkinga, ungathatha idivayisi yakho uye esitolo se-Apple noma uyithumele ukuze ilungiswe. Uzonikezwa nesilinganiso sokuthi ukulungisa kuzothatha isikhathi esingakanani.

Khumbula ukuthi i-Apple Care ihlanganisa zombili izinkinga zehadiwe ne-software, ukuze uthole ukwesekwa ukuze uxazulule noma yiluphi uhlobo lwenkinga ngocingo lwakho lwe-Apple. Qiniseka ukuthi ulandela imiyalelo enikezwe ithimba losekelo lwezobuchwepheshe futhi unalo lonke ulwazi oludingekayo ukuze wenze inqubo yesicelo ibe lula. Ungangabazi ukusebenzisa leli thuba ukuze ugcine idivayisi yakho isebenza kahle kakhulu!

4. Yimaphi amadivayisi afanelekela i-Apple Care? Funda mayelana nezinketho zokuhlanganisa ezitholakalayo

I-Apple Care iyisevisi yosizo nosizo lobuchwepheshe enikezwa i-Apple ngamadivayisi ayo afanelekayo. Uma ungathanda ukuthenga ukufakwa okunwetshiwe kwedivayisi yakho, kubalulekile ukwazi ukuthi imaphi amadivayisi afanelekela i-Apple Care. Ngezansi, sizokukhombisa izinketho zokukhava ezitholakalayo amadivayisi ahlukene I-apula.

I-iPhone: Wonke amamodeli we-iPhone afanelekele i-Apple Care. Lokhu kufaka i-iPhone 12, i-iPhone SE, I-iPhone 11, iPhone XS, phakathi kwabanye. Nge-Apple Care, ungathola ukufakwa okwengeziwe nokusekelwa kwezobuchwepheshe kwe-iPhone yakho, okuhlanganisa ukulungiswa komonakalo wengozi.

I-iPad: Amamodeli e-iPad nawo afanelekile ku-Apple Care. Noma ngabe une-iPad Pro, iPad Air, noma i-iPad mini, ungathola ukumbozwa okunwetshiwe kwedivayisi yakho. Lokhu kuzokunikeza ukuthula kwengqondo uma kwenzeka i-iPad yakho idinga ukulungiswa noma ukwesekwa kobuchwepheshe.

I-Mac: Amakhompiyutha e-Mac angase ambozwe yi-Apple Care. Womabili amamodeli weMacBook Pro, iMac kanye neMac Pro afanelekile. Ngokuthengela i-Apple Care ye-Mac yakho, uzovikeleka kunoma yimuphi umonakalo noma izinkinga zobuchwepheshe ezingase ziphakame phakathi nesikhathi sokufakwa.

5. Izinzuzo Apple Care: Kungani kufanele uyicabangele kumadivayisi akho Apple?

I-Apple Care iyinketho okufanele uyicabangele kumadivayisi akho e-Apple, njengoba ikunikeza uchungechunge lwezinzuzo eziqinisekisa ukuvikeleka nokusekelwa kokutshalwa kwezimali kwakho. Enye yezinzuzo eziyinhloko ukumbozwa kokulungiswa kwezingxenyekazi zekhompuyutha nokushintshwa kwezingxenyekazi zekhompuyutha isikhathi eside. Lokhu kusho ukuthi uma idivayisi yakho ihlangabezana nokwehluleka noma ukulimala, i-Apple izoyinakekela. mahhala eyengeziwe ngesikhathi sokufakwa.

Enye inzuzo ebalulekile ye-Apple Care ukufinyelela okubalulekile kochwepheshe nokusekelwa kwezobuchwepheshe. Uma unezinkinga noma imibuzo ngocingo lwakho lwe-Apple, ungathola usizo kochwepheshe abaqeqeshwe kakhulu ngokushesha nangempumelelo. Lokhu kusekelwa kuhlanganisa imibuzo yocingo neyengxoxo eku-inthanethi, okukunikeza ithuba lokukhetha inketho evumelana kangcono nezidingo zakho.

Ngokungeziwe ekulungiseni ukukhava nokusekelwa kobuchwepheshe, i-Apple Care ihlanganisa nezinsiza ezihambisanayo njengosizo lokusetha idivayisi yakho, ukudluliswa kwedatha, kanye nekhono lokuthola isevisi noma kuphi emhlabeni. Nge-Apple Care, ungajabulela ukunakekelwa okuphelele kwamadivayisi akho e-Apple, okukunikeza ukuthula kwengqondo nokuqinisekisa ukuthi uzohlala usekelwa ochwepheshe uma kwenzeka kwenzeka.

6. I-Apple Care vs. Iwaranti ejwayelekile: Uyini umehluko nokuthi iyiphi ongayikhetha?

Lapho uthenga umkhiqizo we-Apple, kubalulekile ukwazi izinketho zewaranti ezitholakalayo futhi uqonde umehluko phakathi kwe-Apple Care kanye newaranti evamile. Kokubili kunikeza ukuvikelwa kwedivayisi yakho, kodwa ngezici ezihlukile.

I-Apple Care iyisandiso sewaranti evamile, enweba isikhathi sokusebenza sibe iminyaka emithathu kusukela ngosuku lokuthenga. Futhi, inikeza izinzuzo ezengeziwe njengosekelo locingo lwe-24/7 kanye nekhono lokuthola ukulungiswa kwamahhala noma okuncishisiwe komonakalo othile wephutha.

Ngakolunye uhlangothi, iwaranti evamile ye-Apple ivala idivayisi yakho isikhathi esingangonyaka kusukela ngedethi yokuthenga. Phakathi nalesi sikhathi, unelungelo lokulungiswa kwamahhala uma kuba nokukhubazeka kwefekthri noma ukwehluleka kwehadiwe. Nokho, akubandakanyi amasevisi afana nokwesekwa kwefoni okunwetshiwe noma ukulungisa umonakalo wephutha.

7. Ungayithola kanjani i-Apple Care? Izinyathelo zokuvula le sevisi kumadivayisi akho e-Apple

Uma unayo idivayisi ye-Apple futhi ufuna ukuthenga isevisi ye-Apple Care, sizokuchaza izinyathelo okufanele uzilandele ukuze uyisebenzise kumadivayisi akho. I-Apple Care iyisevisi enikeza ukusekela kobuchwepheshe futhi inweba iwaranti yemikhiqizo yakho ye-Apple, ikunikeza ukuthula kwengqondo nesivikelo esengeziwe.

1. Hlola ukuhambisana: Ngaphambi kokuthenga i-Apple Care, qiniseka ukuthi idivayisi yakho iyayifanelekela le sevisi. Ungabheka iwebhusayithi ye-Apple noma uthinte abosekelo ukuze uthole imininingwane ethile yokuhambisana.

2. Vakashela isitolo se-Apple: Iya esitolo se-Apple ezweni lakini ngewebhusayithi yaso esemthethweni. Thola ingxenye ye-Apple Care bese ukhetha idivaysi ofuna ukuyisebenzisela isevisi. Qiniseka ukuthi ufunda futhi uyaqonda imigomo nemibandela ngaphambi kokuqhubeka.

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8. Izindleko Zokunakekelwa Kwe-Apple: Ukuthola amanani nezinketho zokukhokha

Ukunakekelwa kwe-Apple iyisevisi eyengeziwe enikezwa i-Apple yokuhlinzeka ngosizo lobuchwepheshe kanye newaranti enwetshiwe kubasebenzisi bamadivayisi ayo. Kubalulekile ukwazi izindleko nezinketho zokukhokha ze-Apple Care ngaphambi kokunquma ukuthi sifuna ukuyithenga kanye nedivayisi yethu. Okulandelayo, sizokunikeza lonke ulwazi mayelana nezintengo nezindlela zokukhokha ezitholakalayo.

Intengo ye-Apple Care: Izintengo ze-Apple Care ziyahlukahluka kuye ngedivayisi okungeyakho. Ngokuvamile, izindleko zisuka ku-$79 ziye ku-$299, futhi zihlanganisa isikhathi seminyaka emibili kuya kwemithathu. Kubalulekile ukuqaphela ukuthi lezi zintengo zingashintsha futhi zingahluka kuye ngesifunda noma izwe okulo. Ukuze uthole amanani aqondile ocingo lwakho, sincoma ukuthi uvakashele iwebhusayithi esemthethweni ye-Apple noma uxhumane noqokelwe ukumela abathengisi.

Izinketho zokukhokha: I-Apple inikeza izinketho ezahlukene zokukhokha zokuthenga i-Apple Care. Ungakhokha izindleko ezigcwele ze-Apple Care ngesikhathi sokuthenga idivayisi, noma unenketho yokuyixhasa nge-Apple Card, i-Apple Pay, noma ukhethe amakhadi esikweletu. Uma ukhetha ukuyixhasa ngezimali, uzonikezwa izinketho zokukhokha zanyanga zonke ezitholakalayo. Khumbula ukufunda imigomo nemibandela yezezimali ngokucophelela ngaphambi kokwenza noma yikuphi ukukhetha.

9. I-Apple Care FAQ: Izimpendulo zemibuzo evame kakhulu

1. Iyini i-Apple Care?

I-Apple Care iwuhlelo olwandisiwe lokumboza kanye nohlelo lwenkonzo yokusekelwa kwezobuchwepheshe olunikezwa i-Apple ngamadivayisi ayo. Le sevisi inikeza ukwesekwa ngocingo kanye nokufinyelela kochwepheshe ukuze ukuxazulula izinkinga ngesofthiwe nehadiwe yedivayisi yakho ye-Apple. Iphinde ikunikeze ukulungiswa nokushintshwa kwengxenye uma kwenzeka umonakalo ngephutha.

2. Yiziphi izinzuzo ze-Apple Care?

Izinzuzo ezibalulekile ze-Apple Care zihlanganisa ukusekelwa kwefoni okungu-24/7, ukufinyelela kochwepheshe be-Apple ukuze baxazulule izinkinga, ukumbozwa kwewaranti okwandisiwe, ukulungiswa kwamahhala kwezinkinga ezimboziwe, ukushintshwa kwebhethri ngaphandle kwezindleko ezengeziwe, nosizo uma kwenzeka umonakalo wengozi.

3. Ngingayithola kanjani i-Apple Care?

Ungathenga i-Apple Care lapho uthenga idivayisi yakho ye-Apple noma phakathi nezinsuku zokuqala ezingu-60 zokuthenga. Ukuze uyithole, ungavakashela isitolo se-Apple, ungene esitolo se-inthanethi se-Apple, noma ushayele isevisi yamakhasimende yakwa-Apple. Khumbula ukuthi i-Apple Care ayitholakali kuwo wonke amadivayisi we-Apple, ngakho-ke kubalulekile ukuhlola ukutholakala ngaphambi kokuthenga.

10. Ingabe i-Apple Care iyadingeka? Ihlaziya ukuthi le sevisi ikulungele yini

Ngaphambi kokunquma ukuthi i-Apple Care iyadingeka yini kuwe, kubalulekile ukuhlaziya izidingo zakho nezinto eziza kuqala. I-Apple Care iyisevisi yokuvikela eyengeziwe ehlinzekwa yi-Apple ngemikhiqizo yayo, ehlanganisa umonakalo wengozi, ukwesekwa kobuchwepheshe, kanye newaranti enwetshiwe. Uma ungumuntu ovamise ukuqaphela ngamadivayisi akho futhi ungavamisile ukuba nezinkinga zobuchwepheshe, izindleko ezengeziwe ze-Apple Care zingase zingakuthetheleli ukuba wusizo kwayo kuwe. Kodwa-ke, uma uvamise ukuhamba namadivayisi akho ezindaweni ezinobungozi obukhulu noma uma uthembele kakhulu kuwo emsebenzini noma esikoleni, kungase kudingeke ukuthi ucabangele i-Apple Care njengendlela yokuvikela utshalomali lwakho.

Enye yezinzuzo eziyinhloko ze-Apple Care ukumbozwa komonakalo ngengozi. Uma uthambekele ekulahleni i-iPhone noma i-iPad yakho, noma uma wesaba ukuthi i-MacBook yakho izolimala phakathi nohambo, i-Apple Care ingaba inketho enhle kuwe. Le sevisi ihlanganisa inhlobonhlobo yomonakalo wengozi, kusukela ezikrinini eziphukile kuya ekuchithekeni koketshezi, ikunikeza ukuthula kwengqondo okwengeziwe ngokwazi ukuthi uvikelekile kunoma yini obungayilindele.

Okunye okucatshangelwayo okubalulekile ukwesekwa kwezobuchwepheshe okufakwe ku-Apple Care. Uma ungenalo ulwazi oluningi lwezobuchwepheshe noma ungakhululekile ukuzixazulula ngokwakho, ukusekelwa kwe-Apple kungaba usizo kakhulu. Uzokwazi ukufinyelela kochwepheshe be-Apple abangakusiza uma unezinkinga ngocingo lwakho, kungaba ngengxoxo, ngocingo noma esitolo esiphathekayo. Lolu sizo lungakongela isikhathi nokukhungatheka lapho ucela usizo lokuxazulula inkinga. Ukwengeza, i-Apple Care ihlanganisa nekhono lokunweba iwaranti yedivayisi yakho, ikunike ukuthula kwengqondo okwengeziwe ngemva kokuphelelwa yisikhathi kwewaranti evamile ye-Apple.

11. Okuhlangenwe nakho komsebenzisi nge-Apple Care: Ubufakazi nemibono mayelana nokwaneliseka kwesevisi

Kulesi sigaba, sizokwabelana ngobufakazi nemibono evela kubasebenzisi abake baba nolwazi ngesevisi ye-Apple Care. Lokhu okuhlangenwe nakho kubonisa ukwaneliseka komsebenzisi ngesevisi ehlinzekwa yi-Apple. Izinhlobonhlobo zobufakazi zizosivumela ukuthi sithole umbono ophelele wokuthi i-Apple Care isize kanjani ekuxazululeni izinkinga ezahlukene kanye nokuhlangabezana nezidingo zabasebenzisi.

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Ubufakazi bugqamisa ukusebenza kahle nesivinini ithimba le-Apple Care eliphendula ngalo ezinkingeni zamakhasimende. Abasebenzisi abanelisekile basho ukuthi, ngenxa ye-Apple Care, bakwazile ukuxazulula izinkinga zobuchwepheshe ngamadivaysi abo ngokushesha futhi ngaphandle kwezinkinga. Ngaphezu kwalokho, baqokomisa ukutholakala kokusekelwa kwezobuchwepheshe, okwakuzimisele ukusiza noma nini futhi kunikeze izixazululo ezinemininingwane.

Abanye abasebenzisi baphinde bancome ikhwalithi yesevisi ye-Apple Care ngokolwazi lobuchwepheshe. Ochwepheshe bezobuchwepheshe be-Apple Care banikeze okokufundisa okuningiliziwe, amathiphu awusizo, namathuluzi adingekayo ukuze kuxazululwe izinkinga zabasebenzisi. Lezi zinsiza zisize abasebenzisi baqonde izixazululo zesinyathelo ngesinyathelo futhi baxazulule izinkinga. ngempumelelo. Ukwengeza, abasebenzisi baphinde bagqamise ukuthi bathole izibonelo ezisebenzayo neziqondiso eziqinile zokuxazulula izinkinga ezifanayo ngokuzayo.

12. I-International Apple Care: Ingabe isevisi isemthethweni ngaphandle kwezwe lakini?

Uma ungumsebenzisi we-Apple Care futhi uhlela ukuhamba noma ukuthuthela kwelinye izwe, kubalulekile ukwazi ukuthi isevisi ye-Apple Care isemthethweni yini ngaphandle kwezwe lakini. Ngenhlanhla, i-Apple Care inokufakwa emhlabeni jikelele, okusho ukuthi ungathola ukwesekwa kobuchwepheshe kanye nokulungiswa okugunyaziwe noma kuphi emhlabeni lapho isevisi itholakala khona.

Ukuze usebenzise i-Apple Care ngaphandle kwezwe lakini, vele uxhumane nosekelo lwe-Apple ngenombolo yocingo noma ingxoxo ye-inthanethi. Bazokuqondisa ohlelweni futhi bakunikeze usizo ngolimi lwendawo, noma uma uthanda, ngolimi oluncamelayo. Kubalulekile ukukhumbula ukuthi ukutholakala kwe-Apple Care kuyehluka kuye ngamazwe, ngakho qiniseka ukuthi ubuyekeza izinketho zosekelo ezitholakala endaweni oya kuyo ngaphambi kokuba uhambe.

Uma udinga ukuthi idivayisi yakho ikhavwe yi-Apple Care inesevisi yamazwe ngamazwe, ungayisa ku-Apple Authorized Service Provider ezweni otholakala kulo. Laba bahlinzeki bahlinzeka ngokulungiswa kwekhwalithi besebenzisa izingxenye zangempela ze-Apple futhi baqeqeshelwe ukusevisa nokugcina imikhiqizo ye-Apple. Ungathola uhlu lwabahlinzeki abagunyaziwe kuwebhusayithi esemthethweni ye-Apple. Khumbula ukuletha ubufakazi bokuthenga idivayisi yakho, njengoba ungase ubuzwe lapho ucela isevisi ye-Apple Care. phesheya.

13. Ukulungiswa nokushintshwa: Imininingwane yokuthi i-Apple Care ikunikeza kanjani izixazululo ezisheshayo

Uma kwenzeka uhlangabezana nanoma yiziphi izinkinga ngocingo lwakho lwe-Apple, i-Apple Care ikhona ukuze ikunikeze izixazululo ezisheshayo nezisebenzayo. Kungakhathaliseki ukuthi udinga ukukhanda noma ukushintshwa, ngezansi izinyathelo okufanele uzilandele ukuxazulula inkinga kalula futhi ngokushesha.

1. Thola inkinga: Into yokuqala okufanele uyenze ukukhomba inkinga ethile obhekene nayo ngocingo lwakho. Kungaba isikrini esiphukile, inkinobho engasebenzi kahle, izinkinga zomsindo, phakathi kokunye. Ngokucacisa ukuthi inkinga iyini, uzokwazi ukuxhumana nokwesekwa kwe-Apple Care ngokunembe kakhudlwana.

2. Xhumana ne-Apple Care: Uma usuyitholile inkinga, xhumana nosekelo lwe-Apple Care. Ungakwenza lokhu ngohlelo lokusebenza lwe-Apple Support, ngokushayela inombolo yesevisi yamakhasimende noma ngokuvakashela isitolo Isitolo sama-Apple vala. Yisho ngokucacile ukuthi iyiphi inkinga obhekene nayo futhi unikeze yonke imininingwane edingekayo ukuze ithimba losekelo likusize. ngempumelelo.

14. Amathiphu awusizo okuthola okuningi ku-Apple Care

1. Kulokhu okuthunyelwe, sizokunikeza uchungechunge lwamathiphu awusizo ukuze usebenzise ngokugcwele i-Apple Care futhi uthole ukwesekwa okungcono kakhulu kwezobuchwepheshe okuvela kwa-Apple. Ukunakekelwa kwe-Apple iyisevisi yeprimiyamu ekunikeza ukwesekwa kobuchwepheshe okukhethekile kwamadivayisi akho e-Apple, ekunikeza inhlobonhlobo yezinzuzo kanye nokufakwa okwengeziwe.

2. Okokuqala, Kubalulekile ukubhalisa idivayisi yakho ne-Apple Care ukuze ujabulele zonke izinzuzo zayo. Ungakwenza lokhu ngewebhusayithi ye-Apple noma ngokusebenzisa uhlelo lokusebenza lwe-Apple Support kudivayisi yakho ye-iOS. Qiniseka ukuthi inombolo yakho ikhona izinga ledivayisi yakho, njengoba uzoyidinga ukuze uqedele inqubo yokubhalisa.

3. Uma usubhalisile idivayisi yakho, Uzokwazi ukufinyelela inhlobonhlobo yezinsiza zosekelo lobuchwepheshe namathuluzi. Ungasebenzisa isisekelo solwazi esiku-inthanethi se-Apple ukuze uthole izimpendulo zemibuzo yakho, ubuke imanyuwali yabasebenzisi, ubuke izifundo zevidiyo, futhi ufunde mayelana nezibuyekezo zakamuva zesofthiwe.

Ngamafuphi, i-Apple Care iwuhlelo lokuvikela olunikezwa i-Apple ukuze inikeze ukwesekwa okukhethekile nosizo kubasebenzisi bemikhiqizo yayo. Le sevisi eyengeziwe inika abanikazi bedivayisi ye-Apple ukuthula kwengqondo ngokubanika ukufinyelela kochwepheshe abangaxazulula izinkinga zobuchwepheshe futhi banikeze izeluleko eziqondene nawe. Ukwengeza, i-Apple Care iphinde ihlanganise umonakalo wephutha futhi inikeze izinketho zokulungisa nokushintsha ukuze ugcine idivayisi yakho isesimweni esikahle sokusebenza. Uma ucabanga ukuthenga umkhiqizo we-Apple, i-Apple Care iyinketho ongayicabangela ukuze uqinisekise isipiliyoni esigculisayo nesingenazinkathazo.