Okufanele Ukwenze Uma Ulahlekelwa Iselula Yakho ye-Movistar

Ku- inkathi yedijithaliImishini ephathwayo isiyingxenye ebalulekile yokuphila kwethu, futhi ukulahlekelwa ucingo kungabangela ukukhathazeka okukhulu. Uma uyikhasimende le-Movistar futhi uzithole ukulesi simo, ungakhathazeki. Kulesi sihloko, sizokunikeza umhlahlandlela wobuchwepheshe futhi ongachemile wokuthi yini okufanele uyenze uma ulahlekelwa ifoni yakho ye-Movistar. Kusukela ekuvikeleni idatha yakho yomuntu siqu kuye ekuvimbeni ulayini wakho, uzothola izinyathelo ezidingekayo zokunciphisa ubungozi futhi uthathe isinyathelo. ngempumelelo phambi kwalesi sigameko esingesihle.

Izinyathelo okufanele uzilandele ukuze ubuyisele iselula yakho ye-Movistar

Ngezansi sizokukhombisa izinyathelo okufanele uzilandele ukuze uthole umakhalekhukhwini wakho we-Movistar uma kwenzeka ulahleka noma ukwebiwa. Landela lezi zinyathelo ezilula futhi ungathola idivayisi yakho ephathekayo eyigugu ibuyele ezandleni zakho.

1. Yenza kusebenze isevisi yendawo: Ukuze uqale, kubalulekile ukwenza isiqiniseko sokuthi unamasevisi endawo avuliwe kufoni yakho. Ngale ndlela, ungakwazi ukulandelela indawo yedivayisi yakho ngqo usebenzisa i-GPS.

2. Finyelela inkundla yokuzisiza ye-Movistar: Finyelela inkundla yokuzisiza ye-Movistar kunoma iyiphi idivayisi enoxhumo lwe-inthanethi. Ngena ngemvume ngegama lakho lomsebenzisi nephasiwedi. Uma ungakabi nayo i-akhawunti, bhalisa endaweni yesikhulumi.

3. Khetha inketho ethi "Buyisela ifoni": Uma usungaphakathi endawenikazi, bheka inketho ekuvumela ukuthi ubuyisele ifoni yakho. Ngokuya ngenguqulo yesikhulumi, le nketho ingase ibekwe ezindaweni ezihlukene. Chofoza kuyo bese ulandela imiyalelo enikeziwe ukuze uqale inqubo yokutakula.

Xhumana ne-Movistar ngokushesha

Uma unemibuzo noma udinga ukuxhumana ne-Movistar ngokushesha, uze endaweni efanele. Sinikeza izinketho ezimbalwa ukuze ukwazi ukuxhumana kalula nethimba lethu lenkonzo yamakhasimende, elizokujabulela ukukusiza nganoma yini oyidingayo.

Inketho esheshayo nesebenzayo ukuthi uxhumane nathi ngenombolo yethu yocingo yekhasimende ekhethekile:1-800-MOVISTARIthimba lethu lochwepheshe liyatholakala 24/7 ukuphendula noma imiphi imibuzo noma ukunikeza ukwesekwa kobuchwepheshe. Ungangabazi ukusishayela!

Ngaphezu kwalokho, ungaxhumana nathi ngengxoxo yethu ye-inthanethi. Vele uvakashele iwebhusayithi yethu futhi ubheke isithonjana sengxoxo ekhoneni elingezansi kwesokudla kwesikrini. Ama-ejenti ethu azolungela ukuphendula imibuzo yakho futhi anikeze usizo oludingayo. ngesikhathi sangempelaXoxa nathi njengamanje!

Bika iziphathimandla ngokweba noma ukulahlekelwa

Uma uke waba yisisulu sokugetshengwa noma ulahlekelwe yimpahla ebalulekile, kubalulekile ukuthi ubikele iziphathimandla ezifanele ngokushesha. Ukubika lezi zigameko kubaluleke kakhulu ekuphepheni kwakho siqu kanye nokusiza ukuvimbela ubugebengu obuzayo. Landela lezi zinyathelo ukuze ubike kahle ukugetshengwa noma ukulahlekelwa:

1. Xhumana namaphoyisa endawo: Thola inombolo yocingo yamaphoyisa ephuthumayo endaweni yangakini futhi uwashayele ngokushesha. Nikeza yonke imininingwane efanele, njengosuku nesikhathi sesigameko, indawo, incazelo eningiliziwe yezinto ezebiwe noma ezilahlekile, kanye nanoma yiluphi ulwazi mayelana nabasolwa abangaba. Isinyathelo samaphoyisa ngokushesha singasiza ekubuyiseleni impahla yakho futhi kubanjwe labo abathintekayo.

2. Bika isigameko emnyangweni olahlekile notholakele: Xhumana nomnyango wakho wendawo olahlekile notholakele. Nikeza imininingwane enemininingwane efanayo oyinikeze amaphoyisa. Qiniseka ukuthi uthola inombolo yesithenjwa yombiko wakho, njengoba lokhu kungase kube usizo uma udinga ukubuyekeza noma ulandelele udaba lwakho ngokuhamba kwesikhathi. Lo mnyango ungakusiza ukuthi ubuyisele izinto zakho uma zitholwa abanye noma zibuyiswe ngokuzithandela.

3. Mantén un registro: Ukuze uthole ukulandelelwa kwamacala kangcono, kunconywa ukuthi uqaphele yonke imininingwane efanele, okuhlanganisa nezinombolo zombiko ezinikezwe iziphathimandla, amagama ezikhulu oxhumene nazo, izinsuku, kanye nemiphumela yophenyo. Lolu lwazi luyoba usizo uma udinga ukunikeza imininingwane eyengeziwe esikhathini esizayo noma uma kudingeka ukuthi ubike ngokuqhubeka kophenyo.

Vimba ulayini wefoni yakho ngokushesha ngangokunokwenzeka

Uma ukholwa ukuthi ulayini wefoni yakho usengozini noma usola noma yimuphi umsebenzi osolisayo kudivayisi yakho, kubalulekile ukuwuvimba ngokushesha ukuze uvikele idatha yakho yomuntu siqu neyezezimali. Nazi ezinye izincomo zokuvimba ulayini wakho nokugwema izinkinga ezingaba khona esikhathini esizayo:

1. Xhumana nomhlinzeki wakho wocingo:

• Xhumana nomhlinzeki wefoni yakho ukuze ubazise ngalesi simo futhi ucele ukuvinjwa ngokushesha kolayini wocingo lwakho.
• Nikeza lonke ulwazi oludingwa umhlinzeki ukuze kuqinisekiswe ubuwena futhi uqinisekise ukuthi nguwe kuphela ongacela ukuvinjelwa.

2. Shintsha amaphasiwedi akho:

• Shintsha wonke amaphasiwedi ahlotshaniswa nenombolo yakho yocingo, njengalawo ama-akhawunti akho e-imeyili. izinhlelo zokusebenza zasebhange kanye nezinkundla zokuxhumana.
• Khetha amaphasiwedi aqinile futhi ugweme ukusebenzisa efanayo ezisekelweni ezahlukene.

3. Nika amandla izinyathelo zokuphepha ezengeziwe:

• Cabangela ukunika amandla izici ezifana nokuqinisekiswa kwezinto ezimbili ukuze ungeze isendlalelo esengeziwe sokuvikela kuma-akhawunti akho.
• Faka uhlelo lokusebenza oluthembekile lokuvikela kudivayisi yakho olunikeza isivikelo kuhlelo olungayilungele ikhompuyutha nezinye izinsongo.

Khumbula ukuthi ukuvimba ulayini wefoni yakho ngokushesha kusiza ukunciphisa ubungozi obuhlobene nokuntshontshwa kobunikazi noma ukukhwabanisa okungaba khona. Landela lezi zincomo futhi ugcine idatha yakho ivikelekile kunoma yiziphi izinsongo.

Cela impinda yekhadi lakho le-SIM

Uma ulahlekelwe noma ulimaza i-SIM khadi yakho, ungakwazi kalula ukucela ukushintshwa. Landela lezi zinyathelo ukuze uthole ukushintshwa kwekhadi lakho le-SIM:

1. Xhumana nomhlinzeki wakho wesevisi: Into yokuqala okufanele uyenze ukuxhumana nomhlinzeki wesevisi yocingo lwakho ukuze ubazise ngalesi simo futhi ucele impinda ye-SIM khadi. Bazokuqondisa ohlelweni futhi bakunikeze ulwazi oludingekayo.

2. Qinisekisa amadokhumenti adingekayo: Ngaphambi kokuqhubeka nesicelo, qiniseka ukuthi unayo imibhalo edingekayo esandleni. Lokhu ngokuvamile kuhlanganisa ukuhlonza okuvumelekile futhi, kwezinye izimo, umbiko wamaphoyisa uma i-SIM khadi ilahleka ngenxa yokwebiwa.

3. Thola futhi uvule i-SIM khadi yakho entsha: Uma usuqedile inqubo yokufaka isicelo futhi unikeze imibhalo edingekayo, umhlinzeki wakho wesevisi uzokuthumela impinda ye-SIM khadi. Qiniseka ukuthi uyayenza isebenze ngokulandela imiyalelo enikeziwe ngaphambi kokuyisebenzisa kudivayisi yakho.

Faka umbiko wokweba nenkampani yakho yomshwalense

Uma uke waba yisisulu sokugetshengwa futhi unomshwalense, kubalulekile ukuthi ufake umbiko wokugetshengwa ngokushesha ngangokunokwenzeka enkampanini yakho yomshwalense ukuze uqale inqubo yokufaka izicelo. Lapha sichaza ukuthi ungakwenza kanjani ngempumelelo:

1. Xhumana nenkampani yakho yomshwalense:

Into yokuqala okufanele uyenze ukuxhumana nenkampani yakho yomshwalense futhi uyazise ngalesi sigameko. Nikeza yonke imininingwane efanele, njengosuku, isikhathi, nendawo okwebiwa kuyo. Qiniseka ukuthi unenombolo yakho yepholisi kanye nanoma yimiphi eminye imibhalo efanele ukuze kusheshiswe inqubo yokubhalisa.

2. Bhala phansi isimo:

Ngaphezu kokuxhumana nenkampani yakho yomshwalense, kubalulekile ukuthi uzibhalele wena isimo. Lokhu kuhlanganisa nokuthatha izithombe zanoma yimuphi umonakalo odalekile ngesikhathi sokwebiwa, kanye nokuqoqa noma yibuphi ubufakazi obuhlobene nesigameko. Uma kukhona ofakazi, bhala izitatimende zabo futhi uqiniseke ukuthi uqoqa yonke imibiko yamaphoyisa edalwe ngenxa yokweba.

3. Nikeza ulwazi oludingekayo:

Ukuze ubhalise umbiko wokweba nenkampani yakho yomshwalense, uzodinga ukunikeza ulwazi olubalulekile. Lokhu kungase kuhlanganise igama lakho, ikheli, inombolo yenqubomgomo, usuku lwesigameko, imininingwane yezimpahla ezebiwe, kanye nanoma yiluphi olunye ulwazi olubalulekile. Qiniseka ukuthi unikeza lonke ulwazi ngokunembayo nangokuphelele, ngaleyo ndlela kube lula ukucutshungulwa kwesimangalo sakho yinkampani yomshuwalense.

Sebenzisa izinhlelo zokusebenza ukulandelela nokuthola umakhalekhukhwini wakho

Esikhathini sobuchwepheshe, ukulahlekelwa umakhalekhukhwini wethu kungabangela ukucindezeleka okukhulu. Ngenhlanhla, kunezinhlelo zokusebenza ezisivumela ukuthi silandelele futhi sithole ifoni yethu ngokushesha futhi kalula. Lezi zinhlelo zokusebenza ziyithuluzi elihle kakhulu lokuqinisekisa ukuthi singakwazi ukubuyisela amadivayisi ethu uma kwenzeka ukulahleka noma ukwebiwa.

Enye yezinketho ezidume kakhulu Thola i-iPhone YamiItholakalela abasebenzisi bedivayisi ye-Apple, lolu hlelo lokusebenza likuvumela ukuthi uthole i-iPhone yakho kumephu, udlale umsindo ukukusiza ukuthi uyithole uma iseduze. Ungakwazi futhi ukukhiya idivayisi ukude futhi ubonise umlayezo wangokwezifiso esikrinini. khiya isikrini futhi ususe yonke idatha uma kunesidingo.

Kwabasebenzisi Ku-Android, inketho enhle kakhulu Thola Idivayisi YamiLolu hlelo lokusebenza likuvumela ukuthi uthole idivayisi yakho kumephu, uyenze ikhale ngisho noma ikumodi ethulile, futhi uyikhiye ukude. Ungakwazi futhi ukuveza umyalezo. esikrinini ukukhiya ngolwazi lokuxhumana nawe uma ulahlekile noma webiwe.

Shintsha amaphasiwedi akho futhi wazise oxhumana nabo

Kubaluleke kakhulu ukuvikela idatha yakho yomuntu siqu ku-inthanethi. Enye indlela esebenzayo yokwenza lokhu iwukushintsha amagama ayimfihlo njalo. Amagama-mfihlo awumugqa wokuqala wokuzivikela ekuhlaselweni kwe-inthanethi okungase kube khona, ngakho-ke kubalulekile ukuwagcina evikelekile futhi uwabuyekeze njalo.

Nawa amathiphu okushintsha amaphasiwedi akho ngokuphephile:

• Sebenzisa inhlanganisela yofeleba abakhulu nabancane, izinombolo, nezinhlamvu ezikhethekile.
• Gwema ukusebenzisa ulwazi lomuntu siqu olusobala, njengegama lakho noma usuku lokuzalwa.
• Dala amagama ayimfihlo ahlukile ku-akhawunti ngayinye eku-inthanethi onayo.
• Ungabelani ngamaphasiwedi akho nanoma ubani omunye.

Uma usushintshe amaphasiwedi akho, kubalulekile ukwazisa oxhumana nabo abaseduze ukuze bazi ngesibuyekezo. Lokhu kuzovimbela noma yikuphi ukudideka noma izinsolo zomsebenzi ongalungile kuma-akhawunti akho. Ungabathumelela umlayezo omfushane noma i-imeyili ukuze ubazise ukuthi ubuyekeze iphasiwedi yakho futhi utuse ukuthi benze okufanayo.

Gcina irekhodi lemisebenzi yakho nokuxhumana

Ukugcina irekhodi lemisebenzi yakho kanye nokuxhumana kubalulekile ekuhleleni nasekuhlaziyeni yonke imininingwane efanele. Ukusebenzisa amathuluzi afanele kuzokuvumela ukuthi ube nokulandela ngomkhondo okunembile kanye nombono ophelele wezenzo zakho. Ngezansi, sethula amasu nezincomo zokugcina irekhodi elisebenzayo:

Gcina i-ajenda ebuyekeziwe noma ikhalenda: Sebenzisa uhlelo lokusebenza oluthembekile noma isofthiwe ekuvumela ukuthi uhlele futhi ubone imisebenzi yakho ngokucacile nangempumelelo. Ungasetha izikhumbuzi nezinsuku zokugcina ukuze uhlangabezane nemisebenzi yakho nemihlangano ebalulekile. Ungakwazi futhi ukwengeza amanothi engeziwe ukuze ugcine yonke imininingwane efanele endaweni eyodwa.

Sebenzisa isistimu yokulandelela: Ukuze ulandelele kahle imisebenzi yakho nokuxhumana, ungasebenzisa ithuluzi elifana nesistimu ye-CRM (Ukuphathwa Kobudlelwane Bekhasimende). Nge-CRM, ungarekhoda ngempumelelo futhi uphathe ukusebenzisana kwakho namakhasimende, abahlinzeki, nozakwethu bebhizinisi. Ngale ndlela, ungaba nomlando onemininingwane yokuxhumana kwakho futhi ugcine wonke umuntu ohilelekile enolwazi.

Hlela amafayela akho namadokhumenti: Gcina amafayela akho Gcina amafayela akho edijithali nawomzimba ehlelekile ukuze ukwazi ukuwafinyelela kalula uma uwadinga. Sebenzisa amafolda namalebula ukuze uhlukanise futhi uhlukanise amafayela akho ngezigaba. Kuphinde kunconywe ukwenza izipele ezivamile zamadokhumenti akho abalulekile ukuze ugweme ukulahleka kwedatha esimeni esingalindelekile.

Gwema ukuthenga umakhalekhukhwini oseke wasetshenziswa ngaphandle kokuqinisekisa umsuka wawo.

Ukuthenga umakhalekhukhwini wesibili kungase kubonakale kuyinketho eshibhile futhi elula kwezinye izimo, kodwa kubalulekile ukukhumbula ukuthi lolu hlobo lokuthenga lunezingozi ezithile. Ngakho-ke, kubalulekile ukuqinisekisa umsuka wedivayisi ngaphambi kokwenza noma yikuphi ukuthenga. Lapha sizochaza ukuthi kungani lokhu kubalulekile nokuthi ungakwenza kanjani lokhu kuqinisekisa.

Isizathu sokuqala sokungawuthengi umakhalekhukhwini oseceleni ngaphandle kokuqinisekisa umsuka wawo ukuthi kungenzeka uthole umakhalekhukhwini owebiwe. Kunezimo eziningi lapho kwebiwa khona omakhalekhukhwini bese bedayiswa ezimakethe ezimnyama. Ukwengeza umakhalekhukhwini owebiwe kithi kungaba nemiphumela engokomthetho, futhi sikhuthaza izenzo zobugebengu. Kubalulekile ukuqinisekisa ukuthi umdayisi unawo wonke amaphepha adingekayo futhi angafakazela ubunikazi obusemthethweni bomakhalekhukhwini.

Ngakolunye uhlangothi, kubalulekile futhi ukuqinisekisa ubuqiniso bomkhiqizo. Ezimakethe zanamuhla, izifaniso nomakhalekhukhwini bomgunyathi zigcwele. Lawa madivayisi awanikezi nje kuphela ikhwalithi ephansi, kodwa futhi angaveza izinkinga ezihlukahlukene zokusebenza noma abeke engozini ubumfihlo bethu nokuvikeleka. Ngokuqinisekisa umsuka weselula, singaqinisekisa ukuthi sithola idivayisi eyiqiniso neyoqobo, ngaleyo ndlela sigweme imikhonyovu engaba khona kanye nolwazi olubi.

Ungabelani ngolwazi lomuntu siqu ezinkundleni zokuxhumana mayelana nokulahlekelwa umakhalekhukhwini wakho

Akumele wabelane ngolwazi lomuntu siqu ku amanethiwekhi omphakathi Mayelana nokulahlekelwa umakhalekhukhwini wakho. Uma ulahlekelwa umakhalekhukhwini wakho, kungaba ngokwemvelo ukulingeka ukufuna usizo noma induduzo ezinkundleni zokuxhumana. Nokho, lokhu kungaba iphutha elibi kakhulu, njengoba ukwabelana ngolwazi lomuntu siqu kulezi zinkundla kungaba nemiphumela emibi ekuvikelekeni kwakho kanye nobumfihlo.

Inkundla yezokuxhumana iyisizinda esivundile sezigebengu nabakhwabanisi abafuna ukusizakala ngezimo ezinjengokulahlekelwa umakhalekhukhwini. Ngakho-ke, kubalulekile ukuqaphela lapho unquma ukuthi yiluphi ulwazi owabelana ngalo kulezi zinkundla. Nazi izizathu ezintathu zokuthi kungani kufanele ugcine imininingwane mayelana nokulahlekelwa ifoni yakho iyimfihlo:

• Ukugwema ukuntshontshwa kobunikazi: Uma wabelana ngolwazi lomuntu siqu njengenombolo yakho yefoni, ikheli, noma izithombe zedivayisi yakho elahlekile, uzibeka engozini okungenzeka ukuthi untshontshelwe yona. Amasela angasebenzisa lolu lwazi ukuze enze ukukhwabanisa egameni lakho noma afinyelele idatha yomuntu siqu eyengeziwe.
• Vikela ubumfihlo bakho: Ukuthumela imininingwane mayelana nokulahlekelwa ucingo lwakho ezinkundleni zokuxhumana kungonakalisa ubumfihlo bakho. Ukuveza ulwazi mayelana nendawo yakho yamanje noma yesikhathi esizayo kungavumela izigebengu ezingaba khona ukuthi zikulandelele noma zihlele ukugetshengwa ekhaya lakho.
• Gwema amathemba amanga: Yabelana ngokulahlekelwa umakhalekhukhwini wakho ezinkundleni zokuxhumana Lokhu kungaholela kubantu abanonya abazenza "abaqotho" futhi banikeze usizo lokuyibuyisela. Laba bagebengu bangase bazame ukuthola ulwazi olwengeziwe ukuze benze ubugebengu noma baze bacele imiklomelo ngokushintshanisa ukubuyiselwa kwedivayisi, okuwumkhonyovu empeleni.

Ngamafuphi, ukugcina ulwazi lwakho lomuntu siqu mayelana nokulahlekelwa ucingo lwakho luyimfihlo kungakuvikela ekwebiweni kobunikazi, kulondoloze ubumfihlo bakho, futhi kuvimbele amathemba amanga. Khumbula ukuthi ukuvikeleka nobumfihlo kubalulekile ezweni lanamuhla ledijithali, futhi ukuthatha izinyathelo zokuvikela ulwazi lwakho lomuntu siqu kubalulekile.

Funda mayelana nezinyathelo ezengeziwe zokuphepha ukuze uvimbele ukulahlekelwa okuzayo

Kubaluleke kakhulu ukwazi kabanzi mayelana nezinyathelo ezengeziwe zokuphepha ongazithatha ukuze ugweme ukulahlekelwa esikhathini esizayo. Nawa amanye amasu ongawasebenzisa ukuze uvikele impahla yakho:

1. Buyekeza amagama-mfihlo akho njalo
Indlela esebenzayo yokuvimbela ukufinyelela okungagunyaziwe kuma-akhawunti akho ukushintsha amagama ayimfihlo njalo. Sebenzisa amagama ayimfihlo aqinile ahlanganisa inhlanganisela yezinhlamvu ezinkulu nezincane, izinombolo, nezinhlamvu ezikhethekile. Gwema ukusebenzisa ulwazi lomuntu siqu olubonakala kalula.

2. Nika amandla ukuqinisekiswa kwezinto ezimbili
Ukuqinisekiswa kwezinto ezimbili kunikeza isendlalelo esengeziwe sokuphepha kuma-akhawunti akho aku-inthanethi. Nika amandla le nketho kuzingxenyekazi zakho namasevisi ukuze udinge ikhodi yokuqinisekisa eyengeziwe, ezothunyelwa kumakhalekhukhwini wakho noma ikheli le-imeyili, ngaphezu kwephasiwedi yakho, lapho ungena.

3. Gcina isofthiwe yakho ibuyekeziwe
Buyekeza isistimu yakho yokusebenza njalo, iziphequluli nezinhlelo Kubalulekile ukuzivikela ebuthakathakeni obaziwayo. Izibuyekezo ngokuvamile zihlanganisa ukulungiswa kokuvikela okuthuthukisa ukuvikeleka kwedivayisi yakho. Vula izibuyekezo ezizenzakalelayo ukuze ugcine idivayisi yakho isesikhathini ngaphandle kokuthi ukwenze mathupha.

Cabangela ukuthola umshwalense weselula yakho esikhathini esizayo

Ngaphandle kokuba ithuluzi elibalulekile ekuphileni kwethu kwansuku zonke, omakhalekhukhwini sebephenduke umcebo weqiniso wezobuchwepheshe esiwuphethe yonke indawo. Ngokuziphendukela kwemvelo okungaguquki kanye nobunkimbinkimbi obukhulayo bale mishini ephathwayo, kubalulekile ukuthi ucabangele inketho yokufaka umshwalense kumakhalekhukhwini wakho esikhathini esizayo. Nazi ezinye izizathu zokuthi kungani lesi sinqumo singabaluleka ukuze uvikele utshalomali lwakho futhi uqinisekise ukuthula kwengqondo ngokuba nezindaba uma kwenzeka kuba nezenzakalo ezingalindelekile.

1. Ukuvikelwa ekuntshontshweni noma ekulahlekelweni: Izehlakalo zokwebiwa noma zokulahleka kwamaselula ngeshwa zivame kakhulu namuhla. Ukuthatha umshwalense kuzokunikeza ukuthula kwengqondo ukwazi ukuthi, uma kwenzeka ukwebiwa noma ukulahlekelwa, ungashintsha idivayisi yakho ngaphandle kokubhekana nezindleko ezengeziwe. Ngaphezu kwalokho, ezinye izinqubomgomo zomshwalense zinikeza ithuba lokulandelela ukude nokuvimbela ifoni, okwandisa amathuba okuyithola.

2. Ukumbozwa komonakalo wengozi: Umhlaba ugcwele izehlakalo ezingalindelekile, nezinto zikagesi ziyafana. Isikhashana sokuphazamiseka noma ukushelela okulula kungaholela esikrinini esiqhekekile noma ifoni eyonakele. Ngokuthenga umshwalense wefoni yakho, uzoba nekhava yokulungisa noma yokushintshwa uma kwenzeka umonakalo wengozi, ongakongela inani elikhulu lemali.

Imibuzo Nezimpendulo

Q: Yini okufanele ngiyenze uma ngilahlekelwa umakhalekhukhwini wami we-Movistar?
IMP: Uma ulahlekelwa iselula yakho ye-Movistar, into yokuqala okufanele uyenze ukuthatha izinyathelo ezisheshayo ukuze uvikele ulwazi lwakho lomuntu siqu futhi uvimbele ukusetshenziswa okungagunyaziwe kwedivayisi yakho. Nazi ezinye izinyathelo okufanele uzilandele:

Umbuzo: Yiziphi izinyathelo zokuqala zokuvikela imininingwane yami siqu?
IMP: 1. Vimba ulayini wakho wefoni ngokushesha ngokushayela isevisi yamakhasimende ye-Movistar futhi ubike ukulahleka kweselula yakho. Bazokwazi ukuvimba ukufinyelela kulayini wakho futhi bavimbele noma ubani ekwenzeni amakholi noma ukusebenzisa idatha yakho.
2. Shintsha iphasiwedi yakho kanye namakhodi okufinyelela azo zonke izinhlelo zokusebenza nama-akhawunti ahlotshaniswa nefoni yakho, njengenkundla yezokuxhumana, ukubhanga ku-inthanethi, ne-imeyili. Lokhu kuzovimbela noma ubani ukuthi afinyelele idatha yakho ebucayi.

Q: Ngingawuthola kanjani umakhalekhukhwini wami we-Movistar olahlekile?
A: I-Movistar inikeza isevisi ebizwa ngokuthi "Ngithole" ekuvumela ukuthi uthole iselula yakho uma ilahlekile. Ukuze ufinyelele le sevisi, ngena ngemvume ku-akhawunti yakho ye-inthanethi ye-Movistar bese ubheka inketho ethi "Ngithole". Ukusuka lapho, ungakwazi ukulandelela indawo kamakhalekhukhwini wakho kumephu futhi uthole umbono wokuthi ikuphi.

Umbuzo: Ngingakwazi ukukhiya umakhalekhukhwini wami ngikude?
A: Yebo, i-Movistar ikuvumela ukuthi ukhiye ukude ifoni yakho ukuze uvikele idatha yakho yomuntu siqu. Uma usungenile ku-akhawunti yakho ye-inthanethi ye-Movistar, bheka inketho ethi "Remote Lock" bese ulandela imiyalelo ukuze ukhiye ifoni yakho futhi uvimbele noma yikuphi ukusetshenziswa okungagunyaziwe.

Q: Ingabe i-Movistar inikeza noma iyiphi insiza yokusekelayo idatha?
A: Cha, i-Movistar ayinikezi isevisi yokusekelayo idatha. Nokho, uma ngaphambilini uke wasekela imininingwane yakho ezisekelweni ezifana iCloud noma I-Google DrayivuUzokwazi ukubuyisela idatha yakho uma usuthole idivayisi entsha.

Umbuzo: Ngingakwazi yini ukuthola enye indawo yeselula yami ye-Movistar elahlekile?
A: Yebo, ungacela ukushintshwa kweselula yakho elahlekile ngesevisi ye-Movistar. Kodwa-ke, sicela uqaphele ukuthi le nqubo ingase idinge ukuthi ugcwalise umbiko wamaphoyisa futhi izindleko ezengeziwe zingasebenza kuye ngohlelo lwakho kanye nohlobo lwedivayisi okulahlekele.

Q: Ingabe ikhona indlela yokuvimbela ukulahleka kweselula yami ye-Movistar?
IMP: Nakuba ingekho indlela engenangqondo yokugwema ukulahlekelwa ifoni yakho, ungathatha izinyathelo zokuphepha. Cabangela ukufaka izinhlelo zokusebenza zokulandelela nokukhiya ukude kudivayisi yakho, hlala ugcine ifoni yakho ivikelekile futhi ibonakala, futhi ugweme ukuyishiya ingagadiwe ezindaweni zomphakathi.

Khumbula lokho lawa macebiso Lena imiyalelo evamile futhi kubalulekile ukuthi uxhumane nesevisi yamakhasimende ye-Movistar ngokuqondile ukuze uthole imiyalelo ethile uma kwenzeka ulahlekelwa umakhalekhukhwini wakho.

Ukuzindla Kokugcina

Ngamafuphi, uma kwenzeka ulahlekelwa yifoni yakho ye-Movistar, kubalulekile ukuthatha izinyathelo ezisheshayo ukuze uvikele ulwazi lwakho lomuntu siqu futhi ugweme izinkinga ezizayo. Landela lezi zinyathelo zobuchwepheshe ukuze unciphise ubungozi:

1. Khiya ukude ifoni yakho usebenzisa isevisi yamakhasimende ye-Movistar noma usebenzisa uhlelo lokusebenza lokuvikela.
2. Shintsha wonke amagama ayimfihlo e-akhawunti yakho, ikakhulukazi lawo axhumene namabhange noma amasevisi e-imeyili.
3. Yazisa i-Movistar mayelana nokulahlekelwa futhi ucele ukuthi ulayini wakho uvinjwe ukuze kuvinjelwe ukusetshenziswa kabi.
4. Cabangela amathuba okwenza a isipele yedatha egcinwe ocingweni lwakho, uma ukwazi ukuyithola ngokuzayo.
5. Yazisa iziphathimandla zendawo mayelana nokulahlekelwa futhi unikeze yonke imininingwane efanele ukuze kube lula uphenyo.
6. Gcina irekhodi elinemininingwane yakho konke ukuxhumana nezinyathelo ezithathwe ngemva kokulahlekelwa ukuze uthole ireferensi yakho.

Khumbula, ukuvikeleka kolwazi lwakho lomuntu siqu kubaluleke kakhulu, futhi ukwenza ngokushesha uma ulahlekelwa ifoni yakho kungasiza ukunciphisa ubungozi. Ngokulandela lezi zinyathelo zobuchwepheshe nokuhlala uzolile, ungaphatha kahle isimo futhi uvikele idatha yakho ekusetshenzisweni kabi okungaba khona.