Imbuyiselo Yesitolo Se-PS: Nansi Indlela Inketho Entsha Esebenza Ngayo Isinyathelo Ngesinyathelo

Solicitar un ukubuyiselwa imali ku-PS Store Ayisekho i- via crucis: U-Sony unike amandla ukubuyiselwa kwemali kokuthengwa kwedijithali ngokuqondile kusiphequluli kanye nohlelo lokusebenza lwe-PlayStation., ngaphandle kwezingxoxo noma izingcingo ezisekelwayo.

Lolu shintsho luza ngemuva kweminyaka yezikhalazo kanye nezigameko ezisezingeni eliphezulu - kusukela kwethulwa iCyberpunk 2077 kuya emacaleni akamuva afana nawo. MindsEye—, ngesistimu ehlala ingaphansi kwayo izimo ezicacile (isikhathi sezinsuku eziyi-14 futhi akukho okuqukethwe okulandekayo) futhi lokho, okwamanje, isebenza kuphela ngaphandle kwe-PS5 ne-PS4 consoles.

Ungacela kanjani ukubuyiselwa imali ku-PS Store

Inqubo iyafana: thola okuthengiwe ku- umlando wokuthengiselana bese uchofoza ku-"Cela ukubuyiselwa imali"; bese ungakwenza lokhu ngohlelo lokusebenza kanye newebhusayithi.

Kusuka kuhlelo lokusebenza lwe-PlayStation (PS App)

1. Vula uhlelo lokusebenza olusemthethweni bese uthepha isithonjana PS Store (phansi, maphakathi).
2. Cindezela inkinobho yezinketho nge las tres líneas ekhoneni eliphezulu kwesokudla.
3. Ngena Umlando wokuthengiselana bese uthola okuthengiwe.
4. Khetha i-oda bese ucindezela Solicitar reembolso.

Ngalezi zinyathelo, isicelo sibhalisiwe futhi Iyacutshungulwa uma uhlangabezana nezidingo isungulwe yi-PlayStation.

Kusuka kuwebhusayithi ye-PS Store

1. Ngena ngemvume kuwebhusayithi esemthethweni ye-PlayStation Store.
2. Accede a tu perfil y entra en Tu información > Inethiwekhi ye-PlayStation > Umlando wokuthengiselana.
3. Khetha ukuthenga okuthintekile bese uchofoza Solicitar reembolso.

Ekhasini, umzila ungase uhluke kancane, kodwa indawo okuyiwa kuyo iyafana: umlando wakho kanye nenkinobho yokubuyisela imali junto a la compra.

Buyisela imigomo nemibandela

Ngaphambi kokuqhubeka nembuyiselo yakho Kufanele ucabangele izimo ezithile ezingase zibe nomthelela ongase ubuyiselwe imali yakho.:

• I-PlayStation imisa a plazo máximo de 14 días kusukela okwenziwayo ukuze ucele ukubuyiselwa imali, okuthile okuklanyelwe ukuthenga ngephutha noma izinguquko ezisheshayo zomqondo.
• Ukuthenga kufanele ingalandanga noma iqale ukusakaza bukhoma; uma ukulanda kuqalisiwe (noma igeyimu iqhutshwe efwini), ukubuyiselwa kwemali kungase kunqatshwe.
• Qaphela ukulanda okuzenzakalelayo ku-PS5: zenziwa zisebenze ngokuzenzakalelayo futhi ingavimbela umkhiqizo ekuhlangabezaneni nemibandela; zikhubaze uma uvamise ukucela ukulayisha kuqala.
• Uma okuqukethwe kunesici noma kune-a iphutha lokusebenza elisobala, u-Sony uvumela okuhlukile futhi angase agunyaze ukubuyiselwa imali ngisho noma ilandiwe.
• Izinhlamvu zemali namakhredithi egeyimu (njengoba amaphuzu noma izimali zangaphakathi) Zibuyiselwa kuphela uma isihloko esihlobene singakatholakali.; uma yethuliwe futhi ilethwa ku-akhawunti yakho, akukho mbuyiselo engenzeka.
• Ekubhukheni kwedijithali, Ungakhansela noma kunini ngaphambi kokwethulwa y solicitar reembolso; uma ulayishe kuqala, ingxenye enkulu akumele ilandiwe.

Isizini iyadlula, izinto ezisetshenziswayo kanye namasevisi okubhaliselwe alawulwa yile mithetho evamile kanye nezimo ezithile ezikhonjiswe kumkhiqizo ngamunye.

I I-PSN wallet top-ups azifakiwe: lapho ugunyaza ukushajwa kabusha okusheshayo, akwenzeki ukukukhansela noma ukubuyisela inani lakhona.

Ukutholakala kwekhonsoli nezinyathelo ezilandelayo

Umsebenzi we Solicitar reembolso Yenziwe yasebenza kuwebhu nakuhlelo lokusebenza lwe-PS lwe-iOS ne-Android., futhi Ayiveli kumamenyu we-PS5 ne-PS4 okwamanje..

U-Sony umemezele ukuthi inketho izofika kuma-consoles kamuva, mhlawumbe ngezibuyekezo ezingase zihlolwe kuqala kuhlelo lwe-PlayStation Beta.

Izizathu ezivamile zokwenqatshwa

Ngisho nokulandela inqubo kuze kube yincwadi, kunezimo lapho isicelo sakho singanqatshwa inqubomgomo yesitolo ngasinye:

1. Ukuthi umkhiqizo ube ilandiwe noma iqalile ku-akhawunti ngaphambi kokucela ukubuyiselwa imali.
2. Que hayan pasado más de 14 días desde la compra.
3. Mababuzwe ukubuyiselwa kwento engaphakathi kwegeyimu isivele ilethiwe ku-akhawunti yakho.

Uma ulandela imithetho futhi uhlelo lokusebenza noma iwebhusayithi ingabonisi inkinobho, hlola ukuhleleka okuqondile futhi contacta con soporte solo en caso necesario.

Amathiphu asheshayo okugwema izinkinga

Ezinye izilungiselelo nemikhuba kuzokusiza ukuthi ungaphuthelwa iwindi le ukubuyiselwa imali ku-PS Store uma kukhona okungakugculisi:

• Vala ukusebenza kwe- ukulanda okuzenzakalelayo uma ujwayele ukubhuka noma ushintsha umqondo wakho.
• Hlola umlando wokuthenga ngokushesha ngemva kokuthenga uma ubona iphutha.
• Actúa con rapidez: ngokushesha ufaka isicelo, ezinye izinketho ongaqhubeka.
• Unogada i-imeyili yokuqinisekisa kanye nezithombe-skrini uma kwenzeka udinga ukuthethelela isicelo.
• Hlola ukuthi awukakaqali ukusakaza bukhoma noma uvule okuqukethwe kwenye ikhonsoli.

Futhi, ngaphambi kokuthenga amaphekhi ohlobo lwemali noma izengezo, hlola ukuthi ingabe igeyimu isivele iyasebenza nokuthi uma lezo okuqukethwe kuyabuyiselwa ngokwefayela lakhe.

Ngalesi sibuyekezo, Ukubuyisela ukuthenga kwedijithali esitolo se-PlayStation kuqonde kakhudlwana futhi akunzima kangako., nakuba ihlala ingaphansi kwemingcele eqinile; uma wenza okuthile phakathi kwezinsuku eziyi-14 futhi ngaphandle kokulanda, inqubo iqedwa ngokuchofoza okumbalwa kusuka kumakhalekhukhwini wakho noma isiphequluli.