Indlela Yokubika Umugqa We-Telmex

Uma unezinkinga ngesevisi yakho ye-Telmex, ibalulekile Ungawubika kanjani umugqa weTelmex ngendlela efanele ukuze bakwazi ukuxazulula inkinga ngokushesha ngangokunokwenzeka Ngezansi, sethula izinyathelo okufanele uzilandele ukuze wenze umbiko ophumelelayo. Kungakhathaliseki ukuthi udinga usizo lobuchwepheshe, bika ukuphela kwesevisi, noma enye inkinga, ukulandela lezi zinyathelo kuzokusiza ukuthi uthole usizo oludingayo ngesikhathi. Ungabe usalinda futhi ufunde ungabika kanjani⁢ umugqa ⁢Telmex⁤ ngokushesha futhi kalula.

- Isinyathelo ngesinyathelo⁣ ➡️⁤ Ungawubika Kanjani Ulayini ⁤Telmex

• Indlela Yokubika Umugqa We-Telmex

1. Hlola Inkinga: Ngaphambi kokubika ulayini we-Telmex, qiniseka ukuthi ukhomba ngokucacile ukuthi iyiphi inkinga obhekene nayo ngesevisi yakho.
2. Xhumana Nesevisi Yekhasimende: Shayela inombolo yesevisi yekhasimende ye-Telmex futhi uchaze ngokuningiliziwe ⁣inkinga ⁢yakho nolayini.
3. Proporcionar Información: Ngesikhathi socingo, qiniseka ukuthi unikeza lonke ulwazi olufanele, njengenombolo ye-akhawunti yakho, ikheli, kanye nemininingwane ethile mayelana nokuhluleka kolayini.
4. Landela⁢ Iziqondiso: Omele isevisi yamakhasimende angase akuhambise ezinyathelweni ezithile ukuze uzame ukuxazulula inkinga ngaphambi kokuthumela umbiko.
5. Qaphela Inombolo Yombiko: Qiniseka ukuthi ubhala phansi inombolo yombiko abakunikeza yona, njengoba lokhu kuzosebenza njengesithenjwa uma kwenzeka udinga ukulandelela icala.
6. Landelela: Esimeni lapho udaba lungaxazululeki ngesikhathi esifanele, ungangabazi ukuphinda ushaye futhi ulandele umbiko wakho.
7. Cabangela Ezinye Izinketho: Uma inkinga iqhubeka, hlola ezinye izinketho njengokuvakashela isikhungo sesevisi yamakhasimende se-Telmex noma ukufuna usizo ngeziteshi zakhona eziku-inthanethi.

Imibuzo Nezimpendulo

Ithini inombolo yocingo yokubika ulayini we-Telmex?

1. Shayela inombolo yesevisi yamakhasimende ye-Telmex: 800 123 2222.

Yiziphi izinyathelo zokubika ukwehluleka kulayini wami we-Telmex?

1. Shayela isikhungo samakhasimende akwaTelmex ku-800 123 2222.
2. Nikeza inombolo yakho yolayini kanye nencazelo enemininingwane yenkinga ku-opharetha. .

Ngingakwazi ⁢ukubika ukwehluleka emugqeni wami we-⁤Telmex ku-inthanethi?

1. Yebo, ungabika ukwehluleka kulayini wakho we-Telmex ngokusebenzisa ingosi ye-inthanethi ye-Telmex.
2. Finyelela i-akhawunti yakho ku-inthanethi futhi ulandele imiyalelo ukuze ubike ukwehluleka.

I-Telmex ithatha isikhathi esingakanani ukuxazulula umbiko wokuhluleka komugqa?

1. I-Telmex ilwela ukuxazulula imibiko yokwehluleka kolayini phakathi kwamahora webhizinisi angama-72.
2. Ezimweni ezingavamile, isikhathi sokuxazulula singase sibe side.

Yiluphi ulwazi okufanele ngilunikeze lapho ngibika ukwehluleka kulayini wami we-Telmex?

1. Kufanele unikeze⁢ inombolo ⁢yakho kanye nencazelo ⁤ enemininingwane yenkinga obhekene nayo.
2. Kuyasiza futhi ukuba nenombolo ye-akhawunti yakho kanye nolunye ulwazi lomuntu siqu esandleni.

Ngingawulandela kanjani umbiko wami wokuhluleka kulayini weTelmex?

1. Ungalandelela umbiko wakho wokuhluleka kulayini we-Telmex ngokushayela isikhungo senkonzo yamakhasimende ku-800 123 2222.
2. Ungahlola futhi isimo sombiko wakho ngengosi ye-inthanethi ye-Telmex.

Yini okufanele ngiyenze uma inkinga iqhubeka ngemva kokubika ukwehluleka kulayini wami we-Telmex?

1. Uma inkinga iqhubeka, kufanele uxhumane nesikhungo samakhasimende se-Telmex futhi ukuze ubazise.
2. Bangase badinge ukuhlela ukubuyekezwa okuningiliziwe kolayini okwenziwa uchwepheshe.

Ngingakwazi ukukhansela umbiko wami wokuhluleka kulayini we-Telmex?

1. Yebo, uma inkinga ixazululwa ngokwayo noma ngosizo lwesikhungo sesevisi yamakhasimende, ungakhansela umbiko wakho wephutha.
2. Khuluma ngesinqumo sakho ku-opharetha oxhumene naye.

Isikhungo senkonzo yamakhasimende se-Telmex sinamahora angakanani?

1. Isikhungo senkonzo yamakhasimende yakwa-Telmex sitholakala amahora angu-24 ngosuku, izinsuku ezingu-7 ngesonto.
2. Ungaxhumana nabo nganoma yisiphi isikhathi ukuze ubike iphutha kulayini wakho.

Yini okufanele ngiyenze uma nginesimo esiphuthumayo ngolayini wami we-Telmex ngaphandle kwamahora ebhizinisi?

1. Uma unesimo esiphuthumayo ngolayini wakho we-Telmex ngaphandle kwamahora ebhizinisi, ungashayela ku-050 ukuze ubike isimo.
2. Abasebenzi bakwa-Telmex bazophendula ucingo lwakho futhi bakunikeze usizo.