Ungakhuluma kanjani ne-Amazon

Phakathi nokukhula kobuchwepheshe kanye nesidingo esikhulayo sezinsizakalo zokuthenga eziku-inthanethi, i-Amazon isingesinye seziqhwaga kwezentengiselwano nge-inthanethi emhlabeni wonke. Kwabaningi, isipiliyoni sokuthenga ku-Amazon siyasebenza futhi kulula, kodwa ngezinye izikhathi kuyadingeka ukuthintana nale nkundla ngokuqondile ukuxazulula imibuzo, izinkinga, noma ukucela usizo. Kuleli phepha elimhlophe, sizohlola izindlela ezahlukahlukene zokuthi ungakhuluma kanjani ne-Amazon, kusukela ekusekelweni kocingo kuye kusevisi yezingxoxo eziku-inthanethi, sinikeza ulwazi oluningiliziwe mayelana nezinqubo ezingcono kakhulu nezinsiza ezitholakalayo ekuxhumaneni okuphumelelayo nalesi sikhondlakhondla se-e-commerce. Uma uke waba nobunzima bokuxhumana ne-Amazon noma ufuna nje ukuthuthukisa ukusebenzisana kwakho nabo, funda ukuze uthole amathiphu abalulekile nezeluleko.

1. Isingeniso sendlela yokukhuluma ne-Amazon: Igayidi yobuchwepheshe yokuxhumana nesevisi yamakhasimende e-Amazon ngeSpanishi

Ukuxhumana okuphumelelayo nesevisi yamakhasimende e-Amazon kubalulekile ukuxazulula noma yiziphi izinkinga noma ukukhathazeka. Lo mhlahlandlela wobuchwepheshe uzohlinzeka ngezinyathelo ezidingekayo zokukhuluma ngempumelelo ne-Amazon ngeSpanishi. Ngalesi sisetshenziswa, uzothola yonke imininingwane edingekayo ukwenza kanjalo, okuhlanganisa okokufundisa, amathiphu, amathuluzi, izibonelo nesixazululo. Igxathu emvakwe gxathu. Funda ukuze uthole ukuthi ungaxhumana kanjani ngempumelelo nensizakalo yamakhasimende e-Amazon ngeSpanishi.

Okokuqala, kubalulekile ukuqaphela ukuthi i-Amazon inikeza izinketho ezimbalwa zokuxhumana ukuze uxhumane nawe insizakalo yekhasimende. Ungakhetha ukushayela, ukuthumela i-imeyili, noma ukusebenzisa ingxoxo eku-inthanethi. Kuya ngokuphuthuma kanye nesimo senkinga yakho, kufanele ukhethe inketho ekulungele kakhulu.

Uma usukhethile indlela yokuxhumana efanele, kuhle uzilungiselele ngolwazi olufanele ngaphambi kokuxhumana. Lokhu kuhlanganisa ukuba nenombolo ye-oda lakho, imininingwane yomkhiqizo, izinsuku kanye nanoma yiluphi olunye ulwazi oluhlobene nombuzo wakho ongawunikeza. Ukwengeza, kubalulekile ukucacisa nokucacisa lapho uchaza inkinga yakho., futhi unikeze imininingwane eyengeziwe uma kudingeka. Lapho uthintana nesevisi yamakhasimende e-Amazon, bazokwazisa imininingwane enemininingwane nenembile ukuze bakwazi ukukunikeza isixazululo esifanele.

2. Funda mayelana nezinketho zokuxhumana ze-Amazon: Iziteshi eziningi zokuxhumana nokusekelwa kwamakhasimende e-Amazon

Ingabe unayo imibuzo noma udinga ukuxazulula inkinga ngokuthenga kwakho ku-Amazon? Ungakhathazeki, i-Amazon inikeza izinketho ezahlukene zokuxhumana ukuze ukwazi ukuxhumana ngempumelelo nethimba lakho lokusekela amakhasimende. Ngezansi, sethula iziteshi ezihlukene ezitholakalayo:

1. Ulayini wefoni wokusekela amakhasimende: I-Amazon inenombolo yocingo ezinikele yemibuzo yamakhasimende nokusekelwa. Ungaxhumana nabo ngokudayela Inombolo yesevisi yamakhasimende e-Amazon okuvela kuwebhusayithi yakho. Kubalulekile ukuthi ube nenombolo yakho ye-oda nanoma yiluphi olunye ulwazi olubalulekile esandleni ukuze bakwazi ukukusiza ngokuphumelelayo.

2. Ingxoxo Ebukhoma: I-Amazon futhi inikeza inketho yokuxhumana ngengxoxo ebukhoma. Mane uye ekhasini labo lokusekelwa kwamakhasimende bese ukhetha inketho yengxoxo ebukhoma. Omele i-Amazon uzokusiza ngesikhathi sangempela ukuxazulula ukungabaza noma izinkinga zakho. Khumbula ukunikeza yonke imininingwane edingekayo ukuze uthole usizo olungcono.

3. Isikhungo Sosizo Esiku-inthanethi: Uma ukhetha ukuxazulula ukungabaza kwakho ngokuzimela, i-Amazon inokuphelele isikhungo sosizo esiku-inthanethi. Lapha uzothola okokufundisa, imibuzo ebuzwa njalo, imihlahlandlela, nokunye, konke kuhlelwe ngokwezigaba ukuze uthole ngokushesha impendulo oyifunayo. Hlola le nketho ngaphambi kokuxhumana nokwesekwa kwamakhasimende, njengoba ungathola isisombululo senkinga yakho ngaphandle kokulinda.

3. Ungakhuluma kanjani ne-Amazon ngocingo: Isinyathelo ngesinyathelo ukuze uxhumane ne-Amazon ngocingo lwayo

Ukuze uxhumane ne-Amazon ngocingo futhi ukhulume ngokuqondile nommeleli wesevisi yamakhasimende, landela lezi zinyathelo ezilula:

1. Okokuqala, qiniseka ukuthi unenombolo yocingo ye-Amazon efanele esandleni. Ungathola le nombolo kuwebhusayithi esemthethweni ye-Amazon noma esigabeni sosizo se-akhawunti yakho.

2. Ngaphambi kokufona, lungiselela ucingo. Cabangela ulwazi oluhlobene nenkinga noma umbuzo ofuna ukuwuxoxa nommeleli we-Amazon. Lokhu kuzosheshisa inqubo futhi kukusize uthole isisombululo esisheshayo.

3. Uma usulungile, shayela inombolo yocingo ye-Amazon bese ulinda ummeleli ukuthi akusize. Kungase kudingeke ulinde kulayini imizuzu embalwa njengoba isevisi yamakhasimende e-Amazon ingase ibe matasa ngezikhathi ezithile.

Ngesikhathi socingo, qiniseka ukuthi ucacile futhi ucacile lapho uchaza inkinga yakho. Nikeza yonke imininingwane edingekayo futhi, uma kungenzeka, ube nezinombolo ze-oda noma ulwazi olufanele ongalunikeza. Khumbula ukuthi abamele i-Amazon baqeqeshelwe ukunikeza izixazululo eziphumelelayo, ngakho landela imiyalelo nezincomo zabo ukuze uxazulule inkinga yakho ngendlela engcono kakhulu. Ngikufisela inhlanhla!

4. Ukuhlola Ingxoxo Ebukhoma Ye-Amazon: Ungalisebenzisa kanjani ithuba lengxoxo ebukhoma ukuxazulula imibuzo nezinkinga zakho

Isigaba sokuthunyelwe -

Uma uhlangabezana nanoma yimiphi imibuzo noma izinkinga ezihlobene nokuthenga kwakho ku-Amazon, inketho yengxoxo ebukhoma ingaba ithuluzi eliwusizo kakhulu lokuzixazulula ngokushesha nangempumelelo. Ngengxoxo ebukhoma, uzoba nethuba lokuxhumana ngokuqondile nommeleli wenkonzo yamakhasimende e-Amazon ongakunikeza usizo lomuntu siqu ngesikhathi sangempela. Ngezansi, sizokuqondisa isinyathelo ngesinyathelo sokuthi ungayenza kanjani ngokugcwele le ngxoxo ebukhoma.

Isinyathelo 1: Finyelela engxoxweni ebukhoma. Ukuze ufinyelele engxoxweni ebukhoma ye-Amazon, ngena ngemvume ku-akhawunti yakho bese uye Esikhungweni Sosizo. Uma usufikile, bheka inketho ethi "Xhumana nathi" noma "ingxoxo ebukhoma". Chofoza kuleyo nketho bese ukhetha isigaba sombuzo wakho, njengokuthi "Okuthengiwe" noma "Izinkinga nge-oda lakho." Qiniseka ukuthi uxhumano lwakho lwe-inthanethi luzinzile ukuze ube nengxoxo ebushelelezi.

Isinyathelo sesi-2: Chaza inkinga yakho ngokucacile nangokufingqiwe. Uma usuxhumeke engxoxweni ebukhoma, kuzobaluleka ukuchaza udaba lwakho ngokucacile nakafushane komele isevisi yamakhasimende. Nikeza imininingwane efanele njengezinombolo ze-oda, imikhiqizo ethile, nanoma yiluphi olunye ulwazi olungasiza omele aqonde kangcono isimo sakho. Lokhu kuzokwenza kube lula ukuthola isisombululo esifanele futhi kusheshise inqubo yokwesekwa.

Isinyathelo sesi-3: Landela imiyalelo bese ubhala amanothi engxoxo. Phakathi nengxoxo ebukhoma yengxoxo, kubalulekile ukulandela imiyalelo yommeleli wesevisi yamakhasimende. Ngokulandela imiyalelo enikeziwe, uzokwazi ukuxazulula inkinga yakho ngempumelelo. Futhi, qaphela ingxoxo ukuze ube nerekhodi lezisombululo ezihlongozwayo noma noma yiluphi ulwazi olubalulekile olungase lube usizo esikhathini esizayo. Uma usuthole usizo oludingekayo futhi inkinga yakho isixazululiwe, ungakhohlwa ukubonga ummeleli ngosizo lwabo.

Khumbula ukuthi ingxoxo ebukhoma ye-Amazon ingaba ithuluzi elibalulekile lokuxazulula imibuzo nezinkinga zakho. Landela lezi zinyathelo futhi uzokwazi ukusebenzisa ngokugcwele le nketho yosekelo lwe-inthanethi yomuntu siqu. Zizwe ukhululekile ukuyisebenzisa ukuze uthole usizo olusheshayo futhi ujabulele okuhlangenwe nakho kokuthenga okushelelayo nokwanelisa kakhudlwana ku-Amazon. Ungabe usalinda futhi uhlole ingxoxo ebukhoma manje!

5. Ukuthumela ama-imeyili e-Amazon: Imiyalelo enemininingwane yokuxhumana ne-Amazon nge-imeyili

Uma kwenzeka unenkinga noma umbuzo okudingeka uwuxazulule nge-Amazon, ukuthumela i-imeyili kungaba a ngempumelelo ukuxhumana nabo. Lapha sikunikeza imiyalelo enemininingwane yokuthi ungakwenza kanjani:

1. Vula iklayenti lakho le-imeyili bese udala umlayezo omusha.
2. Ensimini ethi "Kuya", faka ikheli le-imeyili le-Amazon elihambisana nomnyango noma isihloko ofisa ukusithinta. Isibonelo, uma unombuzo mayelana ne-oda, ungalithumela ku [i-imeyili ivikelwe]. Qiniseka ukuthi uqinisekisa ikheli le-imeyili elilungile kuwebhusayithi esemthethweni ye-Amazon.
3. Enkambini ethi “Isihloko”, nikeza incazelo emfushane yodaba noma umbuzo ofisa ukuwulungisa. Kubalulekile ukuthi ucace futhi ube mfushane ukuze umyalezo wakho uqondwe ngokushesha..
4. Endikimbeni yomlayezo, nikeza yonke imininingwane efanele mayelana nenkinga noma umbuzo wakho. Faka imininingwane efana negama lakho, inombolo ye-oda (uma ikhona), izinsuku ezifanele, kanye nanoma yiluphi olunye ulwazi olungasiza i-Amazon ukuthi iqonde futhi ixazulule inkinga yakho ngempumelelo kakhudlwana..

Khumbula, kubalulekile ukunikeza imininingwane ethile nefanelekile ukuze i-Amazon ikwazi ukukunikeza impendulo efanele. Ngaphandle kwalokho, Qiniseka ukuthi ubuyekeza ngokucophelela futhi uhlele umlayezo wakho ngaphambi kokuwuthumela ukuze ugweme amaphutha noma ukungaqondi kahle. Uma usuthumele i-imeyili, kusezandleni ze-Amazon ukuthi ibuyekeze futhi ikunikeze impendulo noma isixazululo odabeni lwakho.

6. Ungakhuluma kanjani ne-Amazon mathupha: Thola ukuthi ungaluthola kanjani usizo oluqondile lapho uvakashele isitolo sangempela se-Amazon

Ukuze ukhulume ngokuqondile nethimba lamakhasimende e-Amazon mathupha, ungavakashela esinye sezitolo zabo ezibonakalayo. Ngalezi zitolo, i-Amazon inikezela ngosizo lomuntu siqu kanye nokwesekwa kwezobuchwepheshe ukuxazulula noma yiziphi izinkinga noma imibuzo ongase ube nayo mayelana nemikhiqizo namasevisi ayo. Landela lezi zinyathelo ukuze uthole ukwesekwa okuqondile esitolo sangempela se-Amazon:

1. Thola isitolo se-Amazon eduze nawe. Ungasebenzisa indawo yesitolo kuwebhusayithi ye-Amazon ukuze uthole isitolo esiseduze.
2. Uma ususitholile isitolo, qonda lapho bese ubheka indawo yesevisi yamakhasimende. Le ndawo ivamise ukumakwa ngokucacile futhi inabasebenzi abaqeqeshiwe abazokusiza ngemibuzo yakho nezinkinga zobuchwepheshe.
3. Uma ukhuluma nomele isevisi yamakhasimende, chaza kabanzi inkinga noma umbuzo onawo. Nikeza lonke ulwazi olufanele noludingekayo ukuze bakwazi ukukusiza ngempumelelo. Ummeleli uzothola isixazululo ngaso leso sikhathi noma akunikeze ezinye izindlela nezinyathelo ongazilandela ukuze uxazulule inkinga.

Khumbula ukuthi lapho uvakashela isitolo sangempela se-Amazon, uzoba nethuba lokuxhumana ngqo nabasebenzi benkonzo yamakhasimende, abaqeqeshelwe ukukunikeza ukwesekwa okudingekayo. Lena inketho enhle uma ukhetha ukuxhumana ubuso nobuso kanye nesixazululo esisheshayo nesisebenzayo. Ungangabazi ukusebenzisa leli thuba ukuze uthole usizo oluqondile oluvela e-Amazon!

7. Ukusebenzisa I-Amazon Remote Support: Ungawavumela Kanjani Ama-ejenti Wokusekela Ukufinyelela Ngokuphephile Kudivayisi Yakho Ukuxazulula Inkinga

Ukusebenzisa ngokunenzuzo ukwesekwa okukude kwe-Amazon kungaba yindlela enhle yoku ukuxazulula izinkinga kudivayisi yakho ngokuphephile futhi ngempumelelo. Uma udinga usizo oluvela kubasebenzeli bosekelo be-Amazon ukuze uxazulule inkinga, nansi indlela yokubavumela ukuthi bafinyelele ngokuphephile kudivayisi yakho. Landela lezi zinyathelo ezinemininingwane ukuze uqinisekise ukuthi inqubo ihamba kahle:

1. Finyelela ekhasini losekelo lwe-Amazon nge-akhawunti yakho. Ngena ngemvume ngegama lakho lomsebenzisi nephasiwedi. Uma ungakabi nayo i-akhawunti, uzodinga ukuyidala ngaphambi kokuthi ufinyelele ukusekela okukude.

2. Uma usungenile, bheka inketho noma isixhumanisi esikuvumela ukuthi ucele usizo olukude. Qinisekisa ukuthi usekhasini elilungile nokuthi usizo olukude luyatholakala kudivayisi yakho. Amanye amadivaysi angase angasisekeli lesi sici.

8. Isetshenziswa kanjani isevisi ye-Amazon returns: Funda ukuthi ungaxhumana kanjani ne-Amazon ukuze ubuyisele imikhiqizo futhi uthole imbuyiselo

Nansi indlela yokusebenzisa insiza ye-Amazon yokubuyisela ukubuyisela imikhiqizo ukuze uthole imbuyiselo. Qiniseka ukuthi ulandela izinyathelo ezinemininingwane engezansi ukuze uqinisekise ukuzizwisa okushelelayo:

1. Hlola ukufaneleka: Ngaphambi kokuqala inqubo yokubuyisela, kufanele uqinisekise ukuthi umkhiqizo ofisa ukuwubuyisela ufanelekile yini ukubuyiselwa imali. Eminye imikhiqizo, efana nezinto ezibolayo noma ezenzelwe wena uqobo, ayifaneleki. Ungahlola ukufaneleka ngokubheka ikhasi losizo le-Amazon noma ngokuthintana nesevisi yamakhasimende.

2. Qala isicelo sokubuyisela: Ukuze uqale ukubuyisela, ngena ngemvume ku-akhawunti yakho ye-Amazon futhi uye engxenyeni ethi "Ama-oda Ami". Khetha i-oda eliqukethe umkhiqizo ofuna ukuwubuyisela bese uchofoza inkinobho ethi "Buyisa noma Faka Izinto Ezithile". Landela imiyalelo esesikrinini ukuze ukhethe isizathu sakho sokubuyisela futhi unikeze imininingwane eyengeziwe uma kudingeka.

9. Ukuxazulula izinkinga ezivamile lapho ukhuluma ne-Amazon: Umhlahlandlela wokubhekana nokuxazulula izinkinga ezivame kakhulu lapho uxhumana nesevisi yamakhasimende e-Amazon

Uma uhlangabezana nezinkinga zokuxhumana nesevisi yamakhasimende e-Amazon, ungakhathazeki, usendaweni efanele. Kulo mhlahlandlela, sizokunikeza isisombululo sesinyathelo ngesinyathelo sezinkinga ezivame kakhulu lapho ukhuluma ne-Amazon. Landela lezi zinyathelo ezinemininingwane ukuze uxazulule izinkinga zakho ngempumelelo nangokushesha.

1. Hlola uxhumano lwakho lwe-inthanethi: Qiniseka ukuthi uxhumano lwakho lwe-inthanethi lusebenza kahle. Ungakwenza lokhu ngokuzama amanye amawebhusayithi noma izinhlelo zokusebenza kudivayisi yakho. Uma uhlangabezana nanoma yiziphi izinkinga ngoxhumo lwakho, zama ukuqala kabusha umzila wakho noma uxhumane nomhlinzeki wakho wesevisi ye-inthanethi.

2. Sebenzisa i-Amazon Live Chat: Indlela elula yokuxazulula izinkinga zakho lapho ukhuluma ne-Amazon iwukusebenzisa ingxoxo ebukhoma. Vele ungene ku-akhawunti yakho ye-Amazon bese ubheka inketho ethi "Usizo" noma "Xhumana nathi". Lapho uzothola inketho yengxoxo ebukhoma lapho omele i-Amazon ezobe ekulungele ukukusiza ngezinkinga zakho.

10. Ungakhuluma kanjani ne-Amazon mayelana nokuthunyelwa kanye nempahla: Funda ukuthi ungaxhumana kanjani ne-Amazon ukuze ulandelele ama-oda akho, uxazulule izinkinga zokulethwa, nokuningi.

10. Ungakhuluma kanjani ne-Amazon mayelana nokuthunyelwa kanye nempahla

Uma uhlangabezana nanoma yiziphi izinkinga ngokuthunyelwa kwakho noma udinga ukulandelela i-oda, i-Amazon inikeza izinketho ezahlukene ukuze uxhumane nabo futhi uxazulule noma yiziphi izinkinga ezihlobene nokulethwa kwemikhiqizo yakho. Okulandelayo, sizokukhombisa ukuthi ungaxhumana kanjani ne-Amazon futhi uthole imininingwane oyidingayo:

1. Vakashela ikhasi le-Amazon elithi "Usizo Nesevisi Yekhasimende": Kuwebhusayithi ye-Amazon, iya kusixhumanisi sosizo phezulu ekhasini. Lapho uzothola izinhlobonhlobo zezigaba ze-FAQ kanye nezinketho zokuxhumana zezinhlobo ezahlukene zezinkinga, okuhlanganisa ukuthunyelwa kanye nokuhanjiswa.

2. Sebenzisa ingxoxo ebukhoma noma shayela isevisi yekhasimende: Ekhasini Losizo Nesevisi Yekhasimende, ungakhetha phakathi kwezinketho ezahlukene zokuxhumana ne-Amazon. Ungakhetha ukuba nengxoxo ebukhoma ukuze uxoxe ngokuqondile nommeleli wesevisi yamakhasimende, noma ungashayela nenombolo yosekelo lwekhasimende enikeziwe. Zombili izinketho zizokuvumela ukuthi uthole ulwazi olubuyekeziwe mayelana nokuthunyelwa kwakho futhi uxazulule noma yiziphi izinkinga ezihlobene nokulethwa kwezinto.

11. Ukuthola okuningi ngosekelo lwe-Amazon: Ungaxhumana kanjani ne-Amazon ukuze uthole ukwesekwa kobuchwepheshe futhi uxazulule izinkinga ezihlobene namadivayisi namasevisi

I-Amazon inikezela ngosekelo olubanzi lobuchwepheshe ukuxazulula noma yiziphi izinkinga ezihlobene namadivayisi namasevisi. Ngezansi sizokunikeza izincomo ezithile zokuxhumana nosekelo lwe-Amazon nokwandisa ulwazi lwakho:

Xhumana nosekelo lobuchwepheshe

Uma unezinkinga ngocingo lwakho noma ngesevisi ye-Amazon, into yokuqala okufanele uyenze ukuxhumana nosekelo lobuchwepheshe. Ungaxhumana nabo ngengxoxo ebukhoma, izingcingo, noma uthumele i-imeyili. Ngaphambi kokuba uxhumane nabo, qiniseka ukuthi unalo lonke ulwazi oluhlobene, njengenombolo ye-oda, imininingwane yedivayisi, nencazelo enemininingwane yenkinga. Lokhu kuzosheshisa inqubo yokusekela futhi kukunikeze isisombululo esisheshayo.

Chaza inkinga yakho ngokucacile nangokunembile

Uma uxhumana nosekelo lwe-Amazon, kubalulekile ukuthi uchaze udaba lwakho ngokucacile nangokunembile. Nikeza yonke imininingwane ehlobene, okuhlanganisa imilayezo yamaphutha, izinyathelo ozamile kuze kube manje, kanye nanoma yiluphi olunye ulwazi olungaba usizo. Lokhu kuzosiza ithimba losekelo lobuchwepheshe liqonde kangcono isimo sakho futhi likunikeze isisombululo esifanele. Futhi, uma kungenzeka, sicela unamathisele izithombe-skrini noma amafayela ukukhombisa inkinga.

Sebenzisa izinsiza ezitholakalayo

I-Amazon ihlinzeka ngezinsiza eziningi eziku-inthanethi ongazisebenzisa ukuxazulula izinkinga uwedwa. Ngaphezu kokuba nesigaba semibuzo evame ukubuzwa (FAQs) kanye nezinkundla zosekelo lobuchwepheshe, baphinde banikeze okokufundisa kanye nemihlahlandlela yesinyathelo nesinyathelo ukuxazulula izinkinga ezivamile. Ngaphambi kokuxhumana nosekelo lobuchwepheshe, ungase ufune ukuhlola lezi zinsiza ukuze ubone ukuthi ungakwazi yini ukuthola isixazululo esikusebenzelayo. Lokhu kuzokongela isikhathi nomzamo, futhi kukuvumela ukuthi uthole okuningi ekusekelweni kwe-Amazon.

12. Ungakhuluma kanjani ne-Amazon ku-Social Media: Amathiphu okuxhumana ne-Amazon ngokusebenzisa izinkundla zokuxhumana, njenge-Twitter kanye ne-Facebook

13. Ungayisebenzisa Kanjani I-Amazon Online Support: Umhlahlandlela wesinyathelo ngesinyathelo sokufinyelela isisekelo solwazi esibanzi se-Amazon kanye nezinsiza zosizo lwe-inthanethi

Ukusebenzisa ukwesekwa kwe-inthanethi kwe-Amazon kulula kakhulu. Kulo mhlahlandlela wesinyathelo nesinyathelo, sizokukhombisa ukuthi ungafinyelela kanjani kwisisekelo solwazi esibanzi futhi usize izinsiza ezitholakala ku-inthanethi ukuze uxazulule noma yiziphi izinkinga ongase ube nazo ngokuthenga kwakho, ukuhambisa, nanoma yini enye ehlobene ne-Amazon.

1. Into yokuqala okufanele uyenze ukuya kuwebhusayithi ye-Amazon futhi ufinyelele i-akhawunti yakho. Uma ungakabi nayo i-akhawunti, ungayidala mahhala.
2. Uma usungenile, yiya engxenyeni ethi “Usizo” phezulu ekhasini. Lapho uzothola izinhlobonhlobo zezinketho zokusekela.
3. Chofoza isigaba esifanelana kangcono nombuzo wakho. Isibonelo, uma unezinkinga ngokulethwa, khetha inketho ethi "Ukuthumela nokudiliva". Lokhu kuzokuyisa ekhasini elinezimpendulo zemibuzo evame ukubuzwa kanye nezisombululo zezinkinga ezijwayelekile ezihlobene naleso sigaba.

Khumbula ukuthi ungasebenzisa ibha yokusesha ukuze uthole izimpendulo eziqondile zemibuzo yakho. Uma ungalutholi ulwazi oludingayo, i-Amazon ikunikeza inketho yokuxhumana nesevisi yamakhasimende ngengxoxo ebukhoma, i-imeyili, noma ucingo. Ungangabazi ukusebenzisa la mathuluzi okuxhumana ukuze uxazulule noma yimiphi imibuzo noma izinkinga ongase ube nazo.

Ukusebenzisa ukwesekwa okuku-inthanethi kwe-Amazon kuzokuvumela ukuthi usebenzise ngokugcwele ulwazi lwakho lokuthenga futhi uxazulule izinkinga ngokushesha nangempumelelo!

14. Isiphetho: Isifinyezo sezindlela ezahlukene zokukhuluma ne-Amazon kanye nezincomo zokuthola ulwazi olufanele lwesevisi yamakhasimende.

Sengiphetha, kunezindlela ezahlukahlukene zokukhuluma ne-Amazon futhi uthole ulwazi olufanele lwenkonzo yamakhasimende. Ngezansi isifinyezo sezinketho ezahlukene ezitholakalayo kanye nezinye izincomo zokwandisa inani lokuxhumana kwakho nesevisi yamakhasimende e-Amazon.

Okokuqala, enye yezindlela ezivame kakhulu zokuxhumana ne-Amazon iwukuba isevisi yabo yocingo. Ukwenza lokhu, kufanele uthole inombolo yesevisi yamakhasimende yezwe lakini kuwebhusayithi ye-Amazon futhi ushaye ucingo. Kubalulekile ukuqaphela ukuthi ezinye izinsizakalo ze-Amazon, ezifana I-Amazon Prime, banikeze izingcingo zosizo ezikhethekile zamalungu abo, ngakho kuyatuseka ukuthi uhlole ukuthi uyafaneleka yini ukuthola lolu hlobo losekelo ngaphambi kokushaya ucingo.

Enye inketho yokuxhumana ne-Amazon ngengxoxo ye-inthanethi. Lolu khetho luwusizo ikakhulukazi uma ukhetha ukuxhumana okubhaliwe, njengoba kukuvumela ukuthi uthumele imilayezo futhi uthole izimpendulo ngesikhathi sangempela. Ingxoxo eku-inthanethi iyatholakala kuwebhusayithi ye-Amazon futhi, njengesevisi yocingo, ingasetshenziswa ukuxazulula izinkinga, ukubuza imibuzo noma ukucela usizo lobuchwepheshe. Khumbula ukuthi amahora enkonzo yamakhasimende angahluka kuye ngezwe lakini, ngakho-ke kubalulekile ukuhlola izikhathi zokutholakala ngaphambi kokuqala ingxoxo.

Kafushane, sihlole izindlela ezahlukahlukene ongaxhumana ngazo ne-Amazon ukuze uxazulule ukungabaza kwakho, izinkinga noma imibuzo. Kusukela ekukhetheni ukuthintana ngocingo ngokusebenzisa isikhungo senkonzo yamakhasimende, ukusebenzisa inkundla yezingxoxo ze-inthanethi noma ukuthumela i-imeyili, i-Amazon inikeza izindlela ezihlukahlukene zokuxhumana ukuhlangabezana nezidingo zabasebenzisi bayo.

Kubalulekile ukuqaphela ukuthi lapho ukhuluma ne-Amazon, kubalulekile ukuthi ube nalo lonke ulwazi oludingekayo futhi ucace futhi ube mfushane ekuxhumaneni kwakho. Ukwengeza, kuyatuseka ukusebenzisa ithoni yobungcweti nenhlonipho, njengoba lokhu kuzokwenza kube lula ukusabela okuphumelelayo okuvela eqenjini labasekeli.

Ngokufanayo, kufanelekile ukusho ukuthi i-Amazon inesisekelo solwazi esibanzi kanye nomphakathi wabasebenzisi abazimisele ukunikeza usizo ezinkundleni zezingxoxo. Lezi zinsiza zingaba usizo ekutholeni izimpendulo zemibuzo evame ukubuzwa noma ukwabelana ngolwazi namanye amakhasimende.

Sengiphetha, lapho ukhuluma ne-Amazon, unezinketho eziningi onazo zokuthola usizo nokuxazulula noma iyiphi inkinga ongase ube nayo. Inkampani ilwela ukunikeza isevisi yamakhasimende ephumelelayo nephumelelayo, ngakho-ke sikukhuthaza ukuthi usebenzise la mathuluzi okuxhumana futhi uthole okuningi kokuhlangenwe nakho kwakho njengomsebenzisi we-Amazon.