- I-WhatsApp izovimba ama-chatbots enhloso evamile ku-Business API kusukela ngomhlaka-15 Januwari 2026.
- Amabhothi esevisi yamakhasimende asazovunyelwa uma i-AI yawo iwumsebenzi wengozi.
- I-Meta AI izohlala ingumsizi kuphela otholakala ngaphakathi kohlelo lokusebenza.
- Isilinganiso sisola ukugcwala ngokweqile kobuchwepheshe kanye nezingqinamba zokwenza imali ku-WhatsApp Business.
I-WhatsApp iguqule imigomo yayo ye-API yamabhizinisi. futhi, kusukela 15 Januwari 2026, izovimbela ama-chatbots enhloso evamile endaweni yesikhulumiIsinqumo sinomthelela abasizi njenge-ChatGPT, Ukuxakeka, i-Luzia noma i-Poke, futhi ngokwenza ishiya i-Meta AI njengokuwukuphela kwenketho yenhloso evamile ngaphakathi kohlelo lokusebenza.
Isilinganiso asivimbeli inkampani ekusebenziseni okuzenzakalelayo ukuxazulula izigameko noma imibuzo yamakhasimende; okuvinjelwe ukuthi i Abahlinzeki bemodeli ye-AI ukusabalalisa abasizi babo abajwayelekile nge-API. I-Meta igcizelela ukuthi i-WhatsApp Business yazalelwa kuyo ukwesekwa kokwenziwe nezibuyekezo, nokuthi ama-bot avuliwe acuphe ivolumu yemilayezo namuhla engalingani ngokomsebenzi noma ngokwentengiso.
Yini ngempela eshintshile kwezombusazwe
I-Meta yengeze isigaba esithile “sabahlinzeki be-AI” emigomeni ye-WhatsApp Business. ivimbela ukufinyelela nokusebenzisa isixazululo sebhizinisi lapho umsebenzi oyinhloko uwukunikeza, ukuthengisa, noma ukwenza kutholakale abasizi be-AI benjongo evamile., kushiya lesi silinganiso ku- Ukuqonda kweMetaLo mthetho uhlelelwe ukuthi uqale ukusebenza ngoJanuwari 15, 2026.
Ngamanye amazwi: uma umongo wenkonzo okuhloswe ngayo ukuthi unikezwe ku-WhatsApp ungumsizi ojwayelekile wengxoxo (LLM, izinkundla ezikhiqizayo noma ubuchwepheshe obuhlobene), ngeke ikwazi ukusebenza ku-WhatsApp Business API. Kodwa-ke, uma i-AI isetshenziswa njengesesekeli ngaphakathi kokugeleza kwesevisi, umnyango uhlala uvulekile.
Ubani othintekayo futhi ubani osindisiwe
I-third party bots eseyidume njengesango lokuya ngaphezu kwe-10 ... Abasebenzisi abayizigidigidi ezimbili I-WhatsApp, okuhlanganisa izinguqulo ezihlanganisiwe ze-ChatGPT (OpenAI), I-Perplexity, i-Spanish Luzia, noma i-Poke. Lawa ngamathuluzi enzelwe ukuphendula cishe noma yimuphi umbuzo, cubungula umsindo nesithombe noma khiqiza okuqukethwe, uhlobo lokusebenzisa i-Meta efuna ukuphuma ku-API yayo.
- Amacala avunyelwe lapho i-AI ikhona okwenzekayo noma okuyisizayo: isibonelo, i-bot yenkampani yezokuvakasha eqinisekisa ukubhukha.
- Abasizi basebhange noma ezitolo nabo bafanelekile. xazulula imisebenzi ethile (ukuqinisekisa, ukusekela, izaziso).
- Abasizi benhloso evamile bashiywa ngaphandle. azixhunyiwe ohlelweni oluthile lokunaka noma usizo.
Izizathu ngemuva kwe-veto
Ezingeni lobuchwepheshe, i-Meta igcizelela ukuthi lokhu kusetshenziswa okusha kukhiqiziwe ukugcwala kwesistimu ngenxa yokuphakama kwemilayezo nezidingo zosekelo inkampani ebingazilindele kuBusiness API. ukuziphatha komsizi ovulekile Ihluka ekugelezeni okulinganiselwe kokunaka futhi iphindaphinda ukuhwebelana.
Ngasohlangothini lwebhizinisi, i-WhatsApp Business API yenza imali nayo izifanekiso nezigaba (ukumaketha, izinsiza, ukufakazela ubuqiniso, nokwesekwa). Ama-chatbots avamile awangeni kulowo mklamo, ngakho afinyelela ingqalasizinda ye-WhatsApp kanye nezethameli ngaphandle kwemodeli yokushaja ecacile. Kungakho iMeta ifuna ukuvumelanisa ukusetshenziswa kwayo isu lokwenza imali.
Abaphathi benkampani sebevele basichazile isiqondiso: the imiyalezo yebhizinisi kufanele ibe ngenye yezinsika zemali engenayo. Lokhu kucabanga kabusha kuqinisa ukulawula kwe-Meta kokuthi yiziphi izinhlobo zokuhlangenwe nakho kwe-AI ezivunyelwe futhi ngaphansi kwamiphi imithetho ngaphakathi kwe-ecosystem yayo.
Imiphumela esebenzayo yabasebenzisi nezinkampani
Abahlinzeki bokunakekelwa okujwayelekile kufanele umnqamulajuqu kuze kube nguJanuwari 15, 2026 ukususa ukuhlanganiswa kwabo kwe-WhatsApp noma ukuwaqondisa kabusha ezimweni zokusetshenziswa ezithobela inqubomgomo. Isikhathi sokuthatha isinyathelo: buyekeza umkhiqizo, uhlaka lomthetho, kanye nesakhiwo sobuchwepheshe.
Kubasebenzisi, inguquko isho ukuthi, ngaphakathi kohlelo lokusebenza, I-Meta AI iyosala njengomsizi jikelele kuphela. Noma ubani ofuna izici ezinjengezimpendulo ezivulekile, izifinyezo zomsindo, noma ukuhlaziya izithombe ezivela kwamanye ama-bot kuzodingeka athuthele aye kuye. izinhlelo zokusebenza zomdabu noma kwezinye iziteshi.
- Hlola ukugeleza kwakho ku-WhatsApp futhi ususe imisebenzi kuyo ukusetshenziswa okujwayelekile ayihambisani nokunakekela/ukusebenza.
- Hlela kabusha i-bot ukuze i-AI ibe ukwesekwa okungahleliwe (I-FAQ, ukuqinisekiswa, iziqinisekiso).
- Lungisa ukufuduka kusukela kokuhlangenwe nakho okuvulekile kuya kuzinhlelo zokusebenza zobunikazi noma iwebhu.
- Xhumana nezinguquko kumakhasimende futhi ulungise izibalo ukuze ulinganise umthelela.
Icala laseLuzia kanye nemakethe yaseSpain
El I-chatbot yesi-Spanish uLuzia Iqale ngenxa yokuhlanganiswa kwayo ne-WhatsApp kanye nesici esishayelwa ihlombe kakhulu: the ukuloba okuzenzakalelayo kwamanothi ezwiNgokuhamba kwesikhathi, i-WhatsApp ngokwemvelo yahlanganisa amakhono afanayo, yehlisa omunye umphumela wentsha obambe ukuqalisa.
Inkampani ibike ukuthi isifinyelele Abasebenzisi abayizigidigidi ezimbili emazweni angama-40 futhi uthwebule cishe Ama-euro ayizigidi ezingama-30 kwezezimali. Ngaphandle kwemodeli yebhizinisi echazwe ngokugcwele, abaphathi bayo bacabangele izindlela ezifana nalezi izikhangiso nezixhumanisi ezixhasiwe ezinhlelweni zabo zokusebenza zomdabu, lapho bazophinde bagxilise imizamo yabo ngemva kokushintsha kwenqubomgomo.
Lokhu kuthutha kubuyisela i-WhatsApp endleleni yayo yasekuqaleni—ukwesekwa kwebhizinisi nekhasimende nokuxhumana—kuyilapho futhi ikhawulela ukusatshalaliswa kwabasizi abayizimbangi ngaphakathi kohlelo lokusebenza futhi ihlanganise i-Meta AI njengokuphela kwenketho yenhloso evamile. Ku-ecosystem, isikhathi esifushane sidinga ukulungiswa kokusebenza, futhi esikhathini esimaphakathi, sivula impikiswano mayelana nokuthi i-Meta ekugcineni izovumela yini uhlaka oluthile oluvumela izinkampani zangaphandle ukuthi zibuye nezimo ezicacile.
Ngingumshisekeli wezobuchwepheshe oguqule izintshisekelo zakhe "ze-geek" zaba umsebenzi. Ngichithe iminyaka engaphezu kwengu-10 yempilo yami ngisebenzisa ubuchwepheshe obusezingeni eliphezulu kanye nokukitaza ngazo zonke izinhlobo zezinhlelo ngenxa yelukuluku lokufuna ukwazi. Manje sengiqeqeshelwe ubuchwepheshe be-computer nemidlalo yama-video. Lokhu kungenxa yokuthi sekuphele iminyaka engaphezu kwengu-5 ngisebenza ngokubhalela amawebhusayithi ahlukahlukene ezobuchwepheshe nemidlalo yevidiyo, ngenza izindatshana ezifuna ukukunikeza imininingwane oyidingayo ngolimi oluqondakala yiwo wonke umuntu.
Uma unemibuzo, ulwazi lwami lusukela kuyo yonke into ehlobene nesistimu yokusebenza ye-Windows kanye ne-Android yomakhalekhukhwini. Futhi ukuzibophezela kwami kuwe, ngihlala ngizimisele ukuchitha amaminithi ambalwa futhi ngikusize uxazulule noma yimiphi imibuzo ongase ube nayo kulo mhlaba we-inthanethi.