How to recover a blocked WeChat account

Last update: 14/03/2025

  • Main reasons why a WeChat account can be blocked.
  • Effective methods to recover your account, with or without a linked phone number.
  • Detailed steps to restore WeChat chat history.
  • Key tips to prevent your account from being blocked in the future.
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WeChat It's one of the most popular messaging apps in the world, used by millions of people for both personal and business communications. However, users sometimes encounter problems accessing their accounts. In this article, we'll explore how to use it. how to recover a blocked account on WeChat.

Losing access to an account means also lose access to our messages and contacts. Fortunately, there are Different ways to "rescue" a WeChat account that has been blocked or deleted: by phone verification, by appealing to the application support, or by restoring information from a backup.

Reasons why a WeChat account may be blocked

Before looking for solutions, it's important to understand why WeChat blocks or deletes accounts. Some of the most common reasons are:

  • Inappropriate or suspicious contentIf your account has been reported for sharing fraudulent, violent content, or bulk ads, it may have been blocked by WeChat.
  • Download from unofficial sourcesIf you installed WeChat from an unauthorized site, the app may think you're using a modified version and block your account.
  • Violation of the terms of use: Misuse of the app, such as generating spam or violating WeChat policies, may result in a ban.
  • Suspicious phone numberIf you used a virtual phone number or one that has been involved in suspicious activity, WeChat may block access.
  • Use of unauthorized plugins: Plugins or applications such as Andy Le Sauce o BlueStacks may be detected as a threat to the security of your account.
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In short: to avoid having your WeChat account blocked, it's best not to stray from following the rules. Now that you know the possible causes, let's take a step-by-step look at how to recover your account.

account blocked on WeChat

Methods to recover your WeChat account

If you're facing the WeChat account lock issue, you can try one of the following solutions:

Reinstall WeChat from the official source

If you downloaded the app from an unofficial source, you might be able to fix the problem by simply reinstalling it from the Play Store (for Android) or App Store (for iPhone). Here are the steps to follow:

  1. Uninstall the app you currently have.
  2. Download WeChat from the official store.
  3. Please try to log in again.

Recovery by phone number verification

If you still have access to the phone number linked to your account, you can regain access to WeChat using a verification code. Here's how to do it:

  1. Go to the official WeChat unlock page: https://support.wechat.com
  2. Enter your user ID or phone number.
  3. You'll receive a verification code via SMS. Enter it and follow the on-screen instructions to unlock your account.
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Recovery by appeal

Another way to resolve the issue of having your WeChat account blocked (if it's due to forgetting your password) is to submit a recovery request as follows:

  1. From the login screen, select the option “"Can't log in?"
  2. Choose "Request password recovery" and fill out the form with the requested information.
  3. Within 24 hours you will receive a confirmation message if your request is approved.

Contact WeChat support

If none of the above methods work, the most reliable option is to contact WeChat support directly:

  1. Go to the WeChat support page: https://help.wechat.com
  2. Complete the contact form with your account information, the issue you're experiencing, and a valid email address.
  3. Wait for the response with the steps to follow.

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How to Recover WeChat Message History

In addition to recovering a blocked WeChat account, you may also want to recover your conversations. There are several methods to do this. restore the chat historyWe present them to you below:

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Restore from a cloud backup

If you had the Backup from WeChat, follow these steps:

  1. First, log in to WeChat.
  2. Then go to "I".
  3. There you select "Setting«.
  4. Then access "Chats" and there to «Chat history».
  5. Lastly, select Restore from backup and choose the desired version.

Migrating history between devices

If you have another device with your chat history, you can transfer it using the migration option, thus solving the problem of the blocked account on WeChat:

  1. Connect both devices to the same Wi-Fi network.
  2. Then open WeChat and go to "I".
  3. There you select "Setting«.
  4. Then access "Chats" and there to «History Migration».
  5. Finally, scan the QR code with the new device to complete the transfer.

Tips to avoid future blockages

To avoid being blocked on WeChat in the future and to keep your WeChat access secure, remember to follow these simple tips:

  • Associate an email and phone number reliable to facilitate future recoveries.
  • Avoid sharing suspicious content, such as mass advertisements or false information.
  • Keep the application updated from its official page.
  • Do not use unofficial versions from WeChat or unauthorized third-party applications.