Why is there no sound on Disney Plus?

Last update: 14/01/2024

If you're having trouble listening to content on Disney Plus, you're not alone. Many users have complained about Why is there no sound on Disney Plus? on various platforms. Fortunately, there are several reasons why this could be happening, and most of them are easy to fix. In this article, we will offer you tips and solutions to resolve audio problems on Disney Plus, so you can enjoy your favorite movies and series without interruptions.

– Step by step ➡️ Why can't Disney Plus be heard?

Why is there no sound on Disney Plus?

  • Check your internet connection: If Disney Plus cannot be heard, the first thing you should do is check your internet connection. Make sure it is working properly and that you have a good signal.
  • Restart the app or your device: Sometimes sound issues can be resolved by simply closing and reopening the Disney Plus app or restarting the device you're playing the content on.
  • Check your audio settings: The sound issue may be related to your device's audio settings. Make sure the volume is on and adjusted correctly, and that there is no specific audio setting that is causing the problem.
  • Update the app: If Disney Plus is not playing on your device, you may need to update the app to the latest available version. Updates typically fix sound-related bugs and improve the playback experience.
  • Check your playback settings: In some cases, the sound problem may be related to the playback quality of the content. Check the playback settings in the Disney Plus app to make sure they are set correctly.
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Q&A

1. Why don't I have sound on Disney Plus?

  1. Check that your device's volume is turned on.
  2. Make sure sound is on in the Disney Plus app settings.
  3. Restart the app or your device.
  4. Update the app to the latest version.

2. What to do if I can't listen to Disney Plus?

  1. Check if other devices connected to the same TV have sound.
  2. Check that the audio cables are connected correctly.
  3. Restart your router and video streaming device.
  4. Check for sound issues reported in the Disney Plus online community.

3. How do I fix the audio problem on Disney Plus?

  1. Restart your device and router.
  2. Check if a firmware update is available for your video streaming device.
  3. Uninstall and reinstall the Disney Plus app.
  4. Please contact Disney Plus support for additional assistance.

4. Why can't the movies on Disney Plus play on my TV?

  1. Check if other video streaming apps have audio on your TV.
  2. Make sure the TV is set to play audio through the correct source (e.g. HDMI, Bluetooth, etc.).
  3. Restart the Disney Plus app on your TV.
  4. Consult the TV manual or contact the manufacturer to troubleshoot audio problems.
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5. How to fix sound problems on Disney Plus?

  1. Check the audio settings on your device and make sure they are set correctly.
  2. Restart your device and router to restore the network connection.
  3. Check to see if updates are available for the Disney Plus app.
  4. Contact Disney Plus customer support if the issue persists.

6. Why does the sound cut out on Disney Plus?

  1. Check to see if other video streaming services are having sound issues on your device.
  2. Check to see if firmware updates are available for your streaming device.
  3. Check the Disney Plus online community for reports of sound issues.
  4. Contact Disney Plus support for help.

7. What to do if there is no sound on my device when playing Disney Plus?

  1. Check if your device's volume is on and adjusted correctly.
  2. Close the app and restart it to see if the audio is restored.
  3. Check to see if updates are available for the Disney Plus app.
  4. Contact Disney Plus support if the issue persists.
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8. Why isn't the audio working on Disney Plus on my computer?

  1. Make sure the speakers are connected correctly to your computer.
  2. Check the audio settings on your computer and make sure it is set to play audio through the speakers.
  3. Check to see if other websites or apps are having audio issues on your computer.
  4. Contact Disney Plus support for help with sound issues on your computer.

9. How to fix sound problems on Disney Plus on my phone?

  1. Check if silent or vibrate mode is disabled on your phone.
  2. Restart the Disney Plus app and your phone.
  3. Check to see if updates are available for the Disney Plus app in your app store.
  4. Contact Disney Plus support if the issue persists on your phone.

10. How to fix sound problems on Disney Plus on my tablet?

  1. Check if the tablet's volume is on and set correctly.
  2. Restart the Disney Plus app and your tablet.
  3. Check to see if updates are available for the Disney Plus app in your app store.
  4. Contact Disney Plus support if the issue persists on your tablet.